"Neither rain, nor sleet, nor hail" indeed! Today we got a call from FedEx saying our packages were being delayed for at least another day, then a few hours later the USPS worker comes literally charging up the mountain through the slush to pick up a letter for my grandmother. Pardon the cliche, but it's pretty clear who deserves customer confidence when the going gets tough.
To quote my spouse "They Teddy Roosevelted [sic] that ****, they spoke softly and carried a big stick." read more