Low I.Q. employees. This post office needs an overhaul. They're a perfect example why when…read morepurchasing items online I insist on either UPS, or Fedex.

I haven't received my mail since Wednesday of last week. Although the main office processed at…read moreleast 7 pieces of mail plus 2 magazines. What is the problem in Munster, IN? They need someone that has experience and knowledge in management.

If you want stamps or send a letter they are fine…read more Packages, don't trust that they will be delivered or delivered anywhere near the date given. That includes Priority. The packages go to Chicago Bedford Park facility. It's a mess there ! Total mayhem.

Excellent customer service today !! Thank you !! You went above and beyond d beyond to help me this…read moremorning !!

The younger woman at the counter was unhelpful. Gave me a phone number. I did not hear her say I…read morewas supposed to call a supervisor at the number, just that she could not deal with my request, that a supervisor needed to. Shouldn't a supervisor be on site?? When I asked if I could reach the supervisor at the number, she sarcastically said, "That's why I gave it to you." I avoid this station and go there only if I have a problem. Its always such an unpleasant experience. I go to Scherville for courteous and fast service. Of course, no one picks up at the number given to me. Is it any wonder the USPS is on its way to extinction?

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

If you need a new mailbox, look no further. I contacted Jeremy yesterday and he delivered and…read moreinstalled it today! Jeremy is THE answer for a quick, easy and beautifully installed mailbox or mailbox replacement. His communication is outstanding, and the pricing was upfront and reasonable. Jeremy's prompt, efficient and knows what he's doing. The installation's impeccable and the job site is clean and neat. I'm delighted I found him, and highly recommend Mailbox Remedies to anyone.

Who would have thought this was a thing? While I am always hesitant to give 5 stars to anyone,…read moreMailbox Remedies earned theirs. A small furniture van trashed our mailbox the other day and we called to complain. The furniture van company agreed about the problem and contacted Mailbox Remedies to come out and repair the mess ... and Mailbox Remedies did a great job. I have never heard of this outfit, but it makes sense. Mailboxes get trashed all the time - whether brick or just boxes on a post. Mailbox Remedies fixes these problems - and can install new for you also. Whether you need a new brick mailbox put in or just need an old post box repaired because it is leaning like the Tower of Pisa, Mailbox Remedies can help you. The worker - who is also the owner - is responsible, conscientious, and good with detail. He fixed the problem and went over and above to do the right kind of job. While I do not know the price because someone else was paying the freight, this installer was the tops. I would not hesitate to recommend Mailbox Remedies...good stuff.

5 Stars - Waukegan Mail Depot…read more Always a smooth experience at this location. The staff is friendly, efficient, and helpful--especially during busy hours. The facility is clean and well-organized, making every visit quick and stress-free. Easily one of the best-run post offices around!