Nice little post office stuck in a strip mall off Ridge Road near Calumet Avenue. Has all the usual…read moreofferings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly - maybe they caught the Holiday Spirit. This location follows all the pandemic protocols - and enforces them. Since the interior is a bit on the small side, they can't hold a lot of people at one time and so there is a line out the door - and you can't go in until someone inside comes out. Many post office locations get bad reviews, but this one was very nice.

Terrible service. Mail gets stolen, checks get washed. The works often mock customers and make…read morelight of legitimate complaints.

If you want stamps or send a letter they are fine…read more Packages, don't trust that they will be delivered or delivered anywhere near the date given. That includes Priority. The packages go to Chicago Bedford Park facility. It's a mess there ! Total mayhem.

Excellent customer service today !! Thank you !! You went above and beyond d beyond to help me this…read moremorning !!

The younger woman at the counter was unhelpful. Gave me a phone number. I did not hear her say I…read morewas supposed to call a supervisor at the number, just that she could not deal with my request, that a supervisor needed to. Shouldn't a supervisor be on site?? When I asked if I could reach the supervisor at the number, she sarcastically said, "That's why I gave it to you." I avoid this station and go there only if I have a problem. Its always such an unpleasant experience. I go to Scherville for courteous and fast service. Of course, no one picks up at the number given to me. Is it any wonder the USPS is on its way to extinction?

I would NEVER step foot in this store again and I have been to this location many times before. I…read morewent in to return a package I received from Amazon because the item of clothing didn't fit. I have only once returned something from Amazon, but it was at Whole Foods as my experience there was the complete opposite. I am a senior citizen as I do not have the experience with returning items from online using my cell phone that others may have. It was a no wait situation for me as I was lucky enough to arrive at the right time so I thought. This young man motioned for me to come forward which I did. I told him what I needed to accomplish. Opened Amazon on my phone and still couldn't manage to find what I was trying to do. He saw I was in need of help, politely asked for his help but refused to offer any real assistance. Basically ignoring my pleas for help. He spoke softly and I couldn't hear nor understand what he wanted me to do. He then tells me to "Stop playing me". I couldn't believe what I heard. I raised my voice and basically reminded him I'm the customer and needed his help. Then he went over to the copy machine, I needed two health insurance cards copied. Feeling bad I scolded him for his poor customer service, I gently touched his left shoulder and he snaps at me, "Don't touch me!" Sorry I am old school but I meant no harm. I was making him uncomfortable, he claimed. This guy is not ready for prime time nor stable enough to deal with the public. He couldn't even use the copy machine correctly the first time. Ironically, I then went to the Dollar Tree and held the door open for a Black gentleman as he was exiting the store. In gratitude, the man placed his hand on my left shoulder as a gesture of kindness for holding the door open for him. The contrast between the older and new generation is quite telling. I will NEVER IN MY LIFE go into that UPS store EVER AGAIN. I will not be insulted, nor will my dignity be challenged. NEVER AGAIN!

Dropped off a package to the Highland UPS on Monday 5/5/25, and the Store Manger was very helpful,…read morepatient, and sweet, she waited for me to find something and even made small talk while I searched without feeling rushed, she even helped me with the wifi when my phone was moving slowly. I truly appreciate customer service like hers!

I couldn't be happier with my experience with Mailbox Remedies. From start to finish, Jeremy…read moreprovided exceptional customer service and craftsmanship. I appreciated that he sent me an itemized quote breaking down every aspect of the job individually, which is required for any type of insurance work. I chose a Whitehall Balmoral mailbox with custom address and monogram inserts, and the quality of the mailbox exceeded my expectations. It is beautifully made, solid, and adds a great finishing touch to the front of our home. What really sets Mailbox Remedies apart is that Jeremy, the owner, personally performs the installations. He took the time to make sure the post was installed correctly by digging the hole to the proper depth, ensuring everything was perfectly plumb and level, and paying close attention to every detail. It's obvious that he takes great pride in his work and doesn't cut corners. When the installation was complete, Jeremy thoroughly cleaned up the work area, leaving everything looking spotless. He was professional, punctual, friendly, and took the time to answer all of my questions. His workmanship is outstanding, and the finished product looks fantastic. If you're looking for a high-quality mailbox and an installer who truly cares about doing the job right, I highly recommend Mailbox Remedies. It's refreshing to find a company that delivers exactly what it promises at a good value. Five stars without hesitation!

If you need a new mailbox, look no further. I contacted Jeremy yesterday and he delivered and…read moreinstalled it today! Jeremy is THE answer for a quick, easy and beautifully installed mailbox or mailbox replacement. His communication is outstanding, and the pricing was upfront and reasonable. Jeremy's prompt, efficient and knows what he's doing. The installation's impeccable and the job site is clean and neat. I'm delighted I found him, and highly recommend Mailbox Remedies to anyone.

5 Stars - Waukegan Mail Depot…read more Always a smooth experience at this location. The staff is friendly, efficient, and helpful--especially during busy hours. The facility is clean and well-organized, making every visit quick and stress-free. Easily one of the best-run post offices around!