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US Post Office

1.5 (90 reviews)
Closed 9:00 am - 5:30 pm

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Miguel Angel R.

Terrible Pick up Service After the Holiday December 26 2024 the lady who works inside she works very slow and only 1 person working inside the pick up area terrible customer service in the pick up department

There was one person in front of me and it literally took the worker 25 minutes to locate the lady package at Pick-Up Services. Every time I go to this PO the wait time get longer and longer. They should be two workers to help the customers so the line doesn't back up. It takes too long to look for packages with 1 person serving the people. Also there is never anyone on the floor to assist customers that may have questions . I know times are critical with jobs but use the workers that are in the building.

Outside the post office
Norman J.

I was at this particular post office yesterday. Around 5oclock PM the was no long lines at all no wait at all .maybe it was because they close at 5:30 .i was there to send a letter over night it cost $25.00 to send it .the teller was very polite and helpful told me what to do. The big envelopes were right at the desk .I put my letter in the envelope and placed the to sender stickers on there .and returned it to the teller and I was finished .the atmosphere was decent and pretty clean, along with there armed security guards right there for the public safety. This post office is a very old post office and has been in the neighborhood for decades. It looks something like a old museum from outside. The inside is large.this Is considered the main post office in jamaica and it is the largest one also. It has been a fixture in Jamaica for ever. I know everyone is using the internet now and days and the post office is being used less and less. But we still need our post offices in the neighborhood and in nyc as a whole. Technology is making a lot of things become obsolete. But something's we need people for.

Front
Steven L.

Lines can be long. Service can be slow. It's a hit or a miss. Get your stamps, get your packages mailed and get out. Area can be intimidating for rookies. Place looks very out of date, but the classic look makes you feel like you traveled back in time when emails didn't exist yet.

Tina C.

Where there is a pressing need comes necessity. I was in need of a specific product for I was in the vinicity. There is one window specifically for money order and stamps while all other window are full services. This is one of my very few encounters at any post offices where I endured a pleasant experience. P.O. boxes are available for rental as there are plenty available.

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8 years ago

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12 years ago

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10 years ago

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9 years ago

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Photo of Lea L.
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12 years ago

Helpful 2
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12 years ago

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11 years ago

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10 years ago

I will rate the pick up section as an one star slow slow service and only one person at the counter failure big time.

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10 years ago

Don't even bother going here unless you enjoy waiting in line for 45 minutes for service. It happens every time.

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10 years ago

Helpful 3
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Page 3 of 3

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US Post Office - Entrance. The view from inside.

US Post Office

(15 reviews)

Kew Gardens Hills, Flushing

I joined the line at 4:49 pm, approximately ten people ahead of me. When I got to the counter…read moreRepresentative Pitait took my envelopes, I expressed I wanted to send them with Return Receipts. She gave them to me. I asked if I needed to join the line when I was done or if I would be able to skip. She said either way was fine. Upon completing my last certified mail papers, another representative told me I needed to hurry up because the delivery guy was leaving and they're already closed. I quickly filled it out and came to the counter. To then be told they were closed and could not take my mails. The time being 5:13 pm. Without any prior notice to me, while continuing to take customers that were after me, SECONDS PRIOR to addressing me. I walked back to the counter, Saiful then came to insist they could not take my mails. I left with some frustration and sharply and abruptly opened the door. For another representative to address me about how I opened the door and how he doesn't appreciate it. BEYOND UNPROFESSIONAL when it comes to customer service at this establishment. On top of the fact the the lady speaking to them seconds before me, they gave her mail to the truck.

Living in the neighborhood for over 16 years I remember when this post office was nothing to write…read morehome about. There was always a long line and confusion to go along with the inadequate services. I remember when only two windows were open and the employees would slowly attend to customers like a jar of molasses.

US Post Office - postoffices - Updated May 2026

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