if I could give it zero stars I would. this is the absolute worst place and the workers are…read moreextremely rude and unhelpful. I made appoints for passports. Yhey only take appointments between 9am-3pm when most people are at work. so my husband and I both took off work to make this appointment. when we get there there is a sign that says they are unable to process them today. I told my husband we need to ask when they will be able to because we are gonna have to reschedule the appointment. The woman running the register I guess over heard hat and never said a word to us she just walks to the back and says something to another woman. that woman comes out and says we aren't gonna be able to do them. I said can you tell me when you can so I can make another appointment and she told me to feel free to make as many appointments as I want but they don't have to do them, she said the appointment is just a request it doesn't mean they will actually do it. In what universe is your customer making an appointment to do a particular piece of paperwork merely a request??? They don't give a crap about customers.

This isn't about the Anniston post office specifically. It's about the whole organization. Just…read morepitiful. Worse than pitiful. I can't think of a thing they do well. If it's something you order and you need it quick, the USPS isn't it. Your package will stop at every hub post office in every state until it gets to you. The big hub here is in Birmingham, AL. I've had packages sit there for 3-4 days before they move it to Anniston about 30 miles away. I got a notice from the USPS Birmingham on Monday that my package was delayed because of severe weather. I looked out the window and the sun was shining. I got a notice last week my package was undeliverable because my mailbox was unavailable. Huh? Their informed delivery page is a joke. It's not even close to being right, ever. I've had 3 packages in there that were supposed to be delivered on Monday. It's now Wednesday and haven't seen package one. They just keep moving the date everyday. I've been down to the post office to find out what the issue is. I would have had better luck talking to my 3 yo. Nobody know anything or they're just not saying. And going to the USPS site to price postage for a package. Forget it. Page after page of of prices and zones. You need a PHD to read and understand it because of course there's no instructions. Go to the FEDEX or UPS sites, type in the package dimensions, weight and zip code. Presto! Instant price!. And their version of informed delivery is actually fairly accurate. Imagine that. If some day the law is changed and some competition is allowed for a competing mail service, the USPS will be gone in less than a year. And if congress stopped making up their $8 billion shortfall every year, they'd be gone tomorrow. And they do lose $5-8 billion dollars year after year. I guess that what happens when you hire people to sell stamps and pay them $85,000/yr.

Tamara deserves 5 stars on all levels!! I had some really important documents I needed to mail out…read moreso I called before I left my house since I left 25 minutes away. Tamara was so friendly on the phone and answered all my questions. Once I got there she went above and beyond for me! The documents I was sending required many particular things. She didn't once get annoyed with me. She was so friendly and accommodating. She is a star employee and USPS should be proud of her professionalism!

They will not answer the telephone. I tried for 30 minutes and never got anyone to answer.read more

This Post Office, on a scale of 1-10, with one being the lowest, rates in the negative. They do not…read moreanswer their phone, they do not deliver your mail, are understaffed and incompetent. It is not the case the government is shut down, I don't think they ever opened up. I haven't received mail in two months without any explanation or options in getting mail delivered. I have to drive 40 miles to pick up mail because the mail carrier won't drive one mile down a passable road to my mail box that UPS and FedEx have no trouble getting to. D.H.

Dont know whats going on, but the office has been closed when I go half the time. This last time, I…read morecouldn't go down to the other one because "mowers" had the whole road blocked off. Please do something about this.

Best little post office. Really nice people and always stocked with the packaging supplies I need.read more

The postal service of Oxford Alabama is by far the worst especially when it comes to customer…read moreservice they don't care it's their way or not at all if you need to ship a package it's worth it to spend just a little more going to fed ex or ups don't waste your time trying to ship with the post office they don't really want your money anyways. Not to mention they have rude people up at the front every time I go in there the workers up front are rude or harass you and say rude things I had a lady who was working in the front after they gave me horrible service I remarked with "if this is how you treat the people who pay your salary I won't be back I'll be shipping with another company" she came at me and replied with " whatever people threaten us all the time you'll be back." Correction to her I will not spend another dime shipping any package with this company and for the future if this company want to be anywhere near competing with ups or fed ex they need to replace their workers and their sorry attitudes.

The ladies that work here are always super friendly and willing to help you if you ever have any…read morequestions. There is almost no wait time every time I have to stop by making it always a good experience.

Really nice location!…read more The entrance itself, when you get past the entry way door is nothing fancy, but once you get past that area it is really pretty impressive. The inside has a small area dedicated to PO Boxes .... but these are pretty fancy PO Boxes, ones you would expect to find in like a Beverly Hills. Not a ton of space, and the lighting is kind of dim. But, from the looks of things, they aren't too crowded and the person working the counter takes care of people really quickly. The building itself is an old brick building that just looks as if it's been around since the 1800's, but has been taken care of extremely well! If you were in the area and needing postal services, I'd recommend this location to anyone....really nice!

Yes your many options and dials to avoid a call is incredibly helpful I can't believe all the…read morenumbers I had to press before talking with nobody and finally had to hang up with zero assistance. Fantastic job 5 stars minus 4!!!!!