Getting mail in the mountains is a challenge! Jimmy and team always go above and beyond to make…read moresure we get all of our deliveries. They are super helpful with shipments too always willing to check for delivery times prices and are on top of circumstances here so that our packages get where they belong.

I mailed a package with Just Send It, and the entire experience has been extremely disappointing…read more My package was reported damaged, and while the company opened a claim, I received no meaningful updates. After several trips to the store and a week of silence, I finally got an email asking for details about the package contents. I responded immediately with descriptions and photos -- that was over a month ago, and I have heard nothing since. At this point, I'm out the cost of shipping, and my package and its contents are missing. The store itself is unorganized and cluttered, and when issues arise, their customer service is nonexistent. They do not follow up, communicate, or take responsibility. Strongly do not recommend.

I had an opportunity to pickup a package that was sent to me by another UPS Store. That store was…read morelocated in Oro Valley, AZ. The cost of shipping that package was $108.00 for a two day delivery to Breckenridge, CO. When proceeding to the Breckenridge location I was informed that there was a fee $40.00 for the store to receive the package. There was no fee schedule for pricing; it was in my opinion a commissioned transaction. That said, with no published rate.... Fortunately, I have contacts deep within UPS and will convey this shady and dishonest business practice. I would not and cannot recommend this establishment.....!!!!!!!!! Avoid at all costs......

This is a great store. The team is super helpful and always polite even when busy. They have a lot…read moreof different services too

I decided to take a few moments out of my 'not so busy day'...and write a review on the Alma…read moreColorado Post Office and the wonderful service I was provided by 'RONNIE'! I shipped a package to someone living in Alma which is only 100 miles from where I live/shipped it from....6 days later, it was still not delivered... Due to Covid outbreaks....this small mountain town Post Office has really been suffering due to staffing issues...I get it...do I want to 'complain', NO... it is beyond their control... Ronnie took the time to search and find my package amongst many other packages! It made my day, to know that they had it, and my package wasn't 'missing'! I can now rest assured that my package will be delivered to the recipient very soon. Ronnie is a great employee and asset to the USPS, very upbeat, knowledgable, polite and very hard working. Thank you Ronnie for your great help today.

Very unhappy with their customer service. After my paid priority mail not been delivered to A…read moreVERIFIABLE address, they tell me I have to pay for each time I want them to try to deliver my package to a state office. I had paid priority mail, which if not delivered on time or to a verified address, I should be getting my money back! (This was told to me by a supervisor at the USPS 1800 customer service and I even have an open case on this!). They told me they would help me just one time? They need to refund my money and help me each time it is their fault that a package is not delivered.

This place is a convenient location. They allow 30 minutes of parking for free…read more Scott is a nice guy, the only issue I've had here that sometimes makes me hesitate coming in.. is a guy named Phil.. he was very kind and smiling with people, maybe he is racist? I walked up as normal asking questions telling him I am new here. He told me that even though my package said delivered... that I needed to wait until the next day because I don't have a QR code. I was very upset, I was adamant about getting my package because it was my only day off. After talking with the mail carrie, I decided to go into the line and let people cut until I could get another employee.. SCOTT!! He helped me RIGHT away, he walked me through it without having to tell him I was new.. he simply told me to look in the mailbox for a yellow slip, and it was that simple. Got my package for work on time. I wasn't going to leave a review but I was in Phil's line today and he completely ignored me and just got my package and when the surgery popped up on the screen of how the service was.. he clicked SATISFIED for me... how bold. This guy is very awkward to me around.. hopefully he changes his attitude to make people feel included.

This is hands down the best post office I've ever had to work with. The staff are amazing and they…read morego out of their way to be extremely helpful and friendly.

You can never talk to a person. So frustrating. I was put into a queue and they were supposed to…read morecall back and of course they didn't.

If they had negative numbers I would have given this post office a negative 5. I have used this…read morepost office for the last 2summers but will never use them again. To many issues to list them all but the latest is that my change of address obviously isn't working and i am not receiving my mail at my new address. It is impossible to reach anyone in this office. I've tried e mail and phone calls. I have 2 packages that were delivered there and I don't know how to retrieve them.

Felicia was very friendly and efficient! Easy in and out of parking lot. Quick service!read more

May I suggest actual delivery of packages in a timely and honest manner? Perhaps not post an…read more'Inability to deliver package' notice 3-4 hours BEFORE delivery is attempted - and NOT claiming box is full when it is in fact EMPTY. Just a suggestion of course.

Terrible service, bad hours and always understaffed any given time of day takes at least 15 mins to…read moreretrieve 1 package as there is only ever 1 employee at the counter working painfully slowly

Rian and his team have turned this post office around! It's running so smoothly now!! Bravo!!!read more

I had a package shipped to a 100% valid address in Twin Lakes. The post office returned to sender…read morewithout any attempt to deliver. When visiting the post office, they just said something was wrong with the address. Baffling and disappointing.

The line is always long, no matter what time of day. That means an hour wait. They have…read morerepeatedly (6+ times within the past few years) sent packages back to the company, and I have lived here for 16 years. If there was a way to give zero stars I would.