The worst experience today needing my packages picked up. The mail carrier called her manager im guessing and was complaining really loud being very rude, disrespectful, and using vulgar language around me and my brother which is very unacceptable. I didn't expect such poor service from usps. And not only this but many occurrences in which we receive someone elses mail and/or don't receive ours until a later date. And if you order specific items from Amazon our mail carrier has refused to deliver because of its size or weight. read more

Our carrier routinely--on route 528 north--delivers mail that is not ours and we are constantly missing mail. We talk to our neighbors and it is the same experience for them. As a neighborhood, we have made multiple complaints officially without any change. Currently I have a photo record of every piece that is not mine in order to show how poor the service is...I am up to almost ten items in six months. We pay for magazine subscription and miss issues, Netflix sends two videos at once and one arrives or never arrived, and I have moved all possible billing on-line simply because I don't trust the local post office to get them to me in a timely manner. There is no alternative for this service and it is like being trapped and held hostage to all written communication. read more

I am so frustrated with this post office. I get informed delivery, so they send me a picture of the mail im supposed to get for the day. One day they send me I am supposed to get 2 very important letters from unemployment. They do not show up so i click the spot that says did not receive this mail today. I hear nothing from them so two days later I submit a missing mail complaint. Still hear nothing from them. So about 2 days later we call and they say they are going to look into it and we would hear something in 2 or 3 days. 3 days have heard nothing so I call and they say nothing they can do. I have to call unemployment. So you clearly had the mail in your hand at some point to put a picture of it on informed delivery and then lost it. No explanation, no offer to help, nothing just you will have to get a hold of the sender. Not a good feeling to have no choice but to trust my important mail in your hands. read more