This is the first time in my life that I had an experience that caused me to reach out and write…read moreNEGATIVE review. I went there last week for my 10month olds passport Application appointment. The guy who 'took care' of us immediately showed how much he hated his job. He didn't even ask how we were before rudely and abruptly asking for copies of everything. I was very nervous I wasn't going to have everything and really needed this to go smoothly because I am a single mom that needed to find a location close to my daughters father cause I needed to pick him up because he doesn't have a car. So finding the right time for this was difficult by itself. The guy acted like I submitted passport applications for infants everyday. When I asked him questions or commented on certain things he completely IGNORED ME then kept on with the process. I had everything I needed and was proud that I did this all on my own. Then I told him my last name was different at birth and didn't know if i that mattered. I was told my a different professional that a copy of my SS CARDS one of each last name would be enough. He goes 'do u have a BCert. Or liscence with the name on it and I said no but would this work and all he did was repeat the same sentence. So I said okay no I don't but should I do this over and make a new appointment once I have my documentation even though I have everything else? He doesn't answer my question and goes 'well I'm just gonna send it and see what happens. I asked him if he knew someone he could ask to see if all my info I gave was enough. He ignored me and said money order or check. I asked again and he repeated 'money order or check' so I just gave up and paid the fee and left. The next day I called this location in hopes to solidifying the fact that I would be okay without that one document. Of course the same guy answers and says 'once it's sent to the state it's their problem not mine, as I stated yesterday' I said awesome thanks for nothing and hung up. I also realized that he never gave me my daughters birth certificate back (last document he scanned) and most likely left it in the copier but I was so flustered with his AWFUL service and my ex was also no help at all and I forgot to double check before I left. This employees name is Todd and I hope he finds a better fit job for himself one day that doesn't involve customer service.

Polite, friendly staff. Continently located near the town hall and good parking…read more Selection of boxes and packing materials is on the small side.

Great service every time!! Polite and courteous clerks, always a pleasant experience!!read more

Both woman are so nice and helpful. It is unfornate that customers go in and are rude to them.read more

Terrible service. Always get wrong mail to my address. The drivers choose whether they want to…read moredeliver packages or not. 1000% dont recommend. Unless you want your stuff lost. The person had "no access to delivery" but they delivered the mail that day. Makes no sense. Poor leadership allowing this to take place

Mail is missing ! While addressing this concern was informed it happens often not much they can do.read more

Horrible customer service. Sorry your job doesn't suck that bad. We all work. My mail hasn't…read morebeen delivered in over a week and I get alerts everyday telling me what I'll be getting in the mail. My neighbor, who lives in apartment 1 and I live in apartment 2, has went away to Florida for a few months so she stopped her mail. I'm thinking there was a mix up. My wife goes into the Hanson Post Office and gets zero help and we still don't have our mail.

This has to be the nastiest Post Master I have ever met. At the post office, Watching him work, it…read morewas clear he had no idea what he was doing. The 1st time I met him I wanted to COMPLiMENT an employee. He could not be bothered introducing himself and was less than gracious with my COMPLIMENT. The second time he was delivering packages and I asked if I could ask him a question. He said "yes." He never bothered to look at me, smile or introduce himself. He ended up yelling at me several times "we do the best we can." If he can't accept a COMPLIMENT with a smile and a thank you or answer a simple question - find another job!!

Absolutely the worst delivery service of all time. Completely inept. Totally useless.read more

Wonderful company with excellent work! Extremely responsive, reasonably priced, easy to work with…read moreand great customer service! Excellent craftsmanship as you can see below. Requested a custom wn for my upcoming wedding. Would definitely recommend and will certainly be a repeat customer.

I was looking for a personalized memorial engraving. Liesl…read morewas more than helpful locating the exact stone I was requesting. Outstanding professionalism, from quick responses to email and phone at every turn, to immediately sending proofs and changes. Liesl is extremely knowledgeable with generations of experience in the field. The finished product is to the highest standard with the most reasonable prices around. I would highly entrust and recommend this company from immortalizing your loved one, to adding a unique inscription or message for some special to you.