Good experience here. Had to wait in line a bit but there were two employees working the counter. This is not my usual post office but I was out running errands and needed to drop off some cards. This branch is located at 1822 Henderson Rd and sits back off the road in a strip mall. Plenty of parking, and easy in and out. There was a line but it only took under 10 mins and it is the holiday with everyone mailing packages. There were two employees working the counter and were working at a good pace. The employee I worked with was friendly and courteous and checked a couple of cards for weight for me as extra postage was required. No issues here at all, good service, and friendly employees. read more

US Post Office - 1822 Henderson Rd - Post Office - Post Offices Near Me - Columbus, Ohio

I dropped off a package on Friday. Watched for it to begin transit and it never showed as scanned. I waited thinking it was a fluke. Then Wednesday I went to the USPS location again to inquire, only to be informed that some employees were not scanning packages at all! Now my package is "lost and likely stolen" by the same people who work at the USPS! Whomever took the star blanket I spent hours creating, I just hexxed the remaining threads. May you receive ten-fold back the trouble you cause! I hope you obtain the fleas of a thousand camels! read more

17 people in line; 9 days before Christmas and 1; YES ONE! Clerk! My fault, other reviews rated this location the worst in Columbus, but it was closest to me at the time! Avoid this location! If you can't have more than 1 person working; SHUT IT DOWN! I will never, ever be here again!! Go someplace else!! read more

Comically bad. The other reviews already covered it all. Pack snacks, water, a book, change of clothes. You will wait in a long, slow line at all times. Self serve machine will be out of service most of the time. There will be one employee working at all times. read more

US Post Office - Post Offices Near Me - Columbus, Ohio

The clerk needs to realize that we aren't there for stand-up comedy and extraneous conversation. Bossy, demanding, loud and rude.

This branch has some of the rudest female staff I have ever encountered. Virtually every visit ends with me feeling angry and upset at the treatment I received, ranging from indifference to rude remarks to outright insults. This goes back years. They are just abrasive and miserable. We actually drive further across the city to go to another office if we can help it. read more

USPS drivers are horrible. They try to stuff Amazon delivery packages in mail slot even tho 2x too big AND when I pop out and tell them how to do their job they get mouthy and foul. read more

What's the point of being "open" until 630 if your employees constantly shut down (actually put the gates down) 10-15 mins before the close time? If you aren't open hours as stated on the website then update them!! Extremely frustrating. read more

I usually go to the USPS over in Beechwold, but the parking there is just awful, and I knew it would be worse during the holidays. The Henderson location is set back in a strip mall with plenty of parking. It's a little run down inside and expectedly understaffed. They have kept up the plexiglass dividers between the staff and customers (understandable) but my voice doesn't carry well and I felt like I had to shout at the poor lady helping me. Since I came during the holidays there was a fairly long line, but, again, what can you expect in December? read more

This location has been found closed well before posted closing time, outer doors locked after hours when the lobby should remain open, and the interior parcel drop full to capacity or not functioning properly to receive incoming packages. The workers inside are often rude, condescending, and unhurried at the service counter. What, in all seriousness, is going on here? read more

US Post Office - Live service area completely closed with no one in sight by 6:15. - Post Offices Near Me - Columbus, Ohio

This is hands down the worst office in the city mabye the US. I have had a post box there for over 15 years. The past few years the employees there have been rude, unprofessional and lazy. I pay for a service to have my mail delivered everyday that the mail is delivered. This post office only puts out the post box mail 75% of the time. This is outrageous people with post boxes many have businesses and are waitin on impoertant and timely delivery. It is unexcusable the business parctices and work ethic at this office. It has now been going on a long time. Time to move offices much to my inconvenience. read more

Arrived at opening time of 0830, it's 0905 and there's still no one here. It's no wonder why the USPS is struggling to survive. I read the reviews too late, but having read them now I would agree this place needs to be bulldozed. LOL!!! This place ordered donuts and the guy who was supposed to deliver them just left. Simply amazing how they made an order and still didn't show up read more

We waited in line for 20+ minutes while clerk was trying to make her scale work. Twice she asked "Dee" for help. There was quite the line developing, and Dee refused to come out and assist with waiting customers. Said it was more important for her to empty her carts then wait on people. Worst, junkiest, post office ever! And how much are first class stamps now?? Very little value for your money read more

I have been calling this post office for 45 minutes and no one answers. I've been calling repeatedly to let them know that they're sending the wrong mail to our apartment. It's important paperwork and we brought it in to let them know but they still do it. The phone rings so long it loses connection and then hangs up. So I call again and again and same thing. It's absolutely ridiculous. read more

cashier said they close at 6 and refused to ship my package even though the door google apple maps and every source says they close at 6:30 I have been there after 6:30 in the past few months myself even though she claims they close at 6 for over a year. Not the first time I've had to deal with this location being closed way before their posted closing time. read more

Do NOT use this location! Extremely rude employees. Always long lines and they never have the mailing envelopes that you need to use their express and priority mail. I went across the street to the UPS store and they had the US Post Office mailer that I needed (for free). UPS can ship items for the USPS. I will never step foot in this location again. read more

...well this might be the best post office I've been to but that's not saying much. This post office feels as though it operates like "The Soup Nazi" episode of Seinfeld. All of the customers stand in the line, stiff and quiet...hoping to not piss off the staff. The employees aren't so bad...they just look mean and refuse to smile. I would highly recommend avoiding this place on Mondays and Saturdays; otherwise you're in for a long wait. read more

US Post Office - Post Offices Near Me - Columbus, Ohio

As someone previously stated: it's a post office. They're doing their best. I have a better experience here than the post office assigned to my address so I go out of my way to go here. Is the wait time long? Sometimes! The post office does a lot so some forms take a while. If you can, fill out the form online but if not, try to be respectful. Gosh, some people forget basic manners here but the staff at this USPS has always been kind, respectful, polite, and helpful. read more

I started coming here because I work very close to this post office so it's very convenient for me to do everything in between my lunch hour here. My first time here, I was warmly greeted by the ladies. Then they started recognizing me the more I came in to send big letters or packages out. Today I drove the extra mile from my home because I feel I can trust this post office now and I had my passport I needed renewed. The line was long but the ladies working there this morning did a great job working with each customer. I know I wasn't completely prepared with my passport but I was guided what I needed to fill out and do to send the application and old passport out. Now I feel completely satisfied because not only did I check off something I could not do for a long time, but I got it all done with the help of the post office ladies there. It always feels good to get stuff done on your list of things you've been putting off for a long time. Also it feels good to get another passport because it marks the years I've lived in the U.S. since moving from Israel. read more

It's a Post Office. There are human beings working there. Not a single employee at this branch has ever been rude to me, and I can almost entirely guarantee that if you've experienced this - it's probably your fault. Be thankful you're not stuck behind an ugly counter wearing an ugly uniform having to deal with dumb, ugly people like you all day. Be kind and people will reciprocate. 4 stars because it's a post office, and that's the best rating a post office will ever get. read more

This is a convenient location when out at one of the nearby stores. For example, I was at Marc's where I bought a mailer and I walked here to mail my item. The self service machine is towards the front so it can't be missed. It's easy to use. Waiting for service at the counter can take a while. One person was working at the counter. I was behind 2 people and had another 2 or 3 behind me. I've only used it the one time and am not likely to use it again. This location has one of the better selections of post office boxes in different sizes. read more

Lost 2 packages which were things I sold online. Lost the item and money despite purchasing insurance.

If you want to waste 30 minutes of your life in line, please come to this post office. They have the worst customer service people working there. There will always be a wait time if you go there. The people behind the counter go in and out as they please, they ignore the need of their customers. I rather go to the Dublin Post office, its less wait time and they are friendlier. read more

Not much to say but the employees are rude AF same goes for the one located across the street. I called to ask about a package and the guy who answered was a smart ass after every question I had. read more

Francine is probably the rudest person I've ever interacted with in customer service. She is judge mental and disrespectful instead of just being helpful. I went to change my address because my stimulus check was being mailed and I realized the address I had on file for my 2018 taxes as an old address. The online change of address form wasn't working for me so I went in to do it in person. Instead of being helpful, she was rude and judge mental that I hadn't filled out a change of address form prior. I came there for help, not a lecture, obviously this has been a stressful time for everyone, there is no need to be disrespectful. I have had poor experiences with her probably 4-5 times now and she is clearly a poor representation of the USPS. The other woman working today was helpful, bubbly and kind, I wish I would have gotten her name. read more

The lady here at USPS on Henderson would not offer me a couple pieces of tape to put one of there labels, which I purchased from them on my box .. They said I would have to buy a roll of tape which was more than the cost of the label and sorry. Now I have to drive all the way home just to tape the label on my box. Very frustrating. The lady was rude as well. read more

Avoid this place on Friday afternoons! Three clerks but more than a dozen people in line. Things move very slowly....there should be a line for stamps only! read more

Literally a 1 star is an overstatement. I can't stand USPS. One of the worst organizations I've ever had to deal with. The employees are rude, lines are outrageous, and they lose pretty much everything I sent through them. Send through UPS across the street. read more

Slow slow slow.... never friendly, never professional, and the one male employee always want to lecture you about proper packaging. Super annoying to go in here. I do not like this post office. Boooooooo. read more

I had a great experience at this location with passport application. Kathy processed our applications and was knowledgeable, fast and so nice!!! Thank you Kathy!! read more

This post office has one of the rudest postal worker I've ever had an interaction with. She is super loud and obnoxious and not helpful at all. Don't waste your time at this location, Fishinger Rd location is MUCH better. read more

Didn't have to wait in line, and the staff was helpful. A plus is that they are right next to a great thrift store!

One of the staff, whose name is Carol has been rude and unhelpful at all. I just came back from there and this was not the first time I have encountered her rude treatment. When I stand at the line, I always wish that someone else would call me to process my post. Unfortunately, more than three times she was the one and it has been one of the worst experiences I've had regarding a customer service in any place. read more

Aha! I seem to have found the perfect time to go. I walked in today and there was only ONE other customer there. I walked straight up to the counter and was out of there in less than two minutes. I'm still skeptical that the next time I return I'll encounter a mass herd. read more