I live in Roswell, NM, and my mail always goes thru Lubbock, TX. I was supposed to receive an on-line Rx from OptumRx last week. I didn't receive the medication and am now totally out of it. I called OptumRx this AM. After some investigation, the rep. told me that my Rx is sitting 'in the hub' at Clovis. Whatever that means. I also was supposed to have received some COVID tests last week, and those have not yet arrived. Why in blazes is my stuff sitting in Clovis????? It should have come directly from Lubbock!
The OptumRx rep. told me I could get an emergency 30-day supply of my meds at my pharmacy (Walgreen's). Turned out I can't, cuz the Walgreen's pharmacy is closed on Sunday!
NM must have the worst post office service in the country! Including friggin' Clovis!! read more