I had stopped going to this location because they stopped accepting Amazon returns w/o…read moreboxes/labels, plus a fee! And the owner was always so rude -- even with paid shipments! I saw that they are accepting Amazon returns again -- no box/label needed and free so I thought I'd try again. Must definitely be new owners. Super friendly and helpful. If you stopped going before because of the rude owner. Give them another try now!

Great service under nee ownership. Fast and friendly and they absolutely take Amazon returns…read moreincluding those with no box or label.

I've used this courier service once and it was a nightmare. Communication wasn't bad, but then…read morethis company just didn't deliver. Literally, they didn't deliver my package. We set up a four hour window, I took off from work, and then I sat at home for four hours. The person, I think the Manager, I was communicating with, went away on vacation and my package never was scheduled. I think... That's what I was told. This place was a few miles from my house, so I went over there that night to pick it up. Sadly, this company ruined a monthly service I was trying to schedule, because I just don't trust this company to value or respect my time.

If I could give a half star I would. They are completely uncoordinated, they're dispatch can't get…read morea address right even after you type and send them a address. They can't get in contact with there drivers. They are completely incompetent and I will never work with them again.

DO NOT USE this guy? Never saw him? No one is ever there. My daughter dropped off a scooter that I…read morebought an extended warranty for. So The warranty would pay for the repair. After a few weeks, I called and asked about it. They THEN informed me that they needed the charger. Unbeknownst to me, my daughter did not drop the charger off with the scooter. But I had to call them to find this out????So she dropped off the charger. Some time goes by, and I once again call to inquire. I am now informed that they can't get an answer from the manufacturer. Well I COULD HAVE CALLED THE MANUFACTURER!!! So he could not repair without contacting them??? I NEVER spoke to "LENNY", if in fact Lenny exists. Always spoke to a woman over the phone. I have stopped by repeatedly. Doors are locked and no lights on. Even though within posted hours of operation. She informed me over the phone that they could not find anyone that wanted to work for them. So that's MY problem?!?!?! FINALLY- THEY arranged an appointment with me to pick it up. 11 AM Saturday, 1018/2025. No one was there and the woman Sandy? Would not answer the phone or respond to my texts. I am going to report this to the police as a theft of my property. VERY, VERY, VERY UNPROFESSIONAL !!!!! UPDATE--- I finally retrieved my property. The woman was very nice and polite. Unfortunately, I must stand by my review. Very unprofessional experience.

Great Service! Very nice and easygoing people ..They provide great quality work and are very…read moreattentive to detail !

Ukay Nationwide Furniture Delivery Service 3/31/26…read moreCarrero team - 2 people Large Wood & glass shopkeepers cabinet purchased in SC - Ukay took ownership in NJ and delivered to me in E. Stroudsburg, PA Excellent delivery experience. Piece was wrapped in moving blankets and cardboard for protection. *Note: I have yet to unwrap so this review is of my experience with the 2 person Carrero delivery team only. My single critique is lack of communication day of delivery, which there was none. Truck arrived 20 min earlier than the 9am-1pm window scheduled. This was not an issue as I had a busy work day but I was in the middle of getting ready when they pulled up. The guys patiently waited. Carrero team was also willing to work with me on the unique drop-off situation. The delivery address (my house) was not the same as the delivery location (my barn), which is close but down a 1/2 mile stone road without an address. After driving the team to the official drop-off location, in my truck, to assess road conditions and turnaround options, it was decided to load my truck bed with the fragile furniture and the 2 guys holding it to keep stable. This process went smoothly and the guys unloaded it and placed exactly where I wanted it, without issue. The team were great to work with.

We have used UKAY for two separate DWR orders. With our previous order, the furniture was damaged…read moreduring two different delivery attempts. This time, UKAY failed to deliver the furniture at all after repeated cancellations. The communication from our coordinator, Jessica, was especially poor. Deliveries were canceled at the last minute, including calls early in the morning on the scheduled delivery day, after we had already rearranged our work and personal schedules. When there was a COI issue, Jessica repeatedly complained to me that UKAY could not provide what the building required instead of taking ownership and resolving it directly with building management. Our building regularly receives and approves COIs from other delivery companies and vendors in New York. UKAY was the only company unable to make its COI comply with the building's standard requirements. Despite having the building's template and contact information, UKAY did not coordinate effectively with the building or DWR. I was forced to act as the middleman among UKAY, building management, and DWR - even though COI was entirely UKAY's responsibility as the delivery provider. For a paid white-glove service, the entire process was extremely unprofessional. The delivery crew showed up far earlier than the confirmed window and asked us to make phone calls and coordinate arrangements for them. After they failed to resolve building issues with repeated last min cancellations, they asked whether it could simply leave the furniture in the lobby instead of providing the in-home delivery service we paid for. When I told Jessica that I would request a refund from DWR, she became defensive, argued that they had "tried to deliver," complained to me that she sends "thousands of COIs every day," and then hung up on me. Across two DWR orders, UKAY either damaged the furniture or failed to deliver it at all. Their coordinator showed poor communication, took no ownership, and pushed the work of resolving their delivery problems onto the customer. This is nowhere near professional white-glove service.

Aaleyah took time to make sure everything was boxed up correctly. I couldn't have done this without…read moreher help! This place is wayyy better than anywhere else I've shipped from.

From the owner: Our shipping center is a one-stop destination for a diverse array of services, catering to the…read moreneeds of both individuals and businesses alike. What sets it apart is its comprehensive range of offerings combined with a focus on convenience, efficiency, and personalized service. Mailbox Rentals: Secure and reliable rentals for mail and packages, catering to both individuals and businesses. Shipping Services: Partnered with FedEx, UPS, and USPS, offering tailored domestic and international shipping options. Technology Consulting: Specializing in VoIP solutions, network optimization, and internet provision, ensuring seamless communication for businesses. Passport Photos: Hassle-free professional photos meeting official requirements, simplifying travel preparations. Retractable Banners: High-quality banners for trade shows, conferences, and promotions, tailored to business needs. Poster Size Prints: Exceptional quality prints for advertising and personal projects, utilizing cutting-edge technology. Public Notary Services: On-site notary services for legal document authentication, ensuring customer convenience and peace of mind.