I'll take accountability in saying that I visited within the last 15 minutes before closing…read more I came in with a large box that I struggled to bring in due its size and weight, waited in line for most of this time slot, got to the counter and was demeaningly advised that they couldn't accept my box because it required more tape. I asked if it was possible if I could buy a few strips of tape from them and they declined--that's fine, because perhaps they're not allowed, nor it is their job. I then asked if I could leave the box on the side of the counter or on the floor (pushed to the side) so I could run out to the car and grab my tape, they stated I am not allowed to do that because they cannot be responsible for my package. While I understood that, I asked if they could please make a one time exception being that the box was a struggle to bring in, and my car is just right outside the facility; the answer was still no. At this point, it's about 4-5 mins before closing, I brought the box out to the car, wrapped it in tape like spider-man would wrap you in webs. It wasn't necessarily the taping that took up most of the time, but rather the transportation of the box itself. Once I got back into the store, it was about one minute before close. Another person before me was finishing up as I walked back in, I got to the counter and I was told they cannot service me with shipping my box because they're now closed. I asked if they could please allow me to ship it as it was literally the last day I had available before a move out of state, and he said "No". I had visited this store in particular because of their hours and convenience..or so I thought. These guys here are just merciless in the fact that they watched me have a hard time and seemed to have never had the intentions of being of service to begin with. I understand it's a busy location, but projecting any frustrations that come with such, onto people is unacceptable. Abusing your power is inhumane, shadowed by undertones of disrespect and then passing it off as just doing your job. Please keep in mind that parking, or lack-there-of, is like playing a game of duck-duck-goose. Which was what partly left me with that 15 min time slot, as I circled around the block countless times to catch a spot close enough to make it possible for me to bring that box in. Had I not gotten that spot, there would've been no way I could carry it into the store from a longer distance. In any case, there are really fun and cool places to eat around the area; maybe explore a little if you're ever feeling adventurous.

They are genuinely so rude I went in to get my fingerprints done and had to wait over 30 minutes…read morewhen they were just chatting and I was the only one there.

"That's not my job" is not an acceptable answer when a customer has a problem. If you can't help,…read moreit is your obligation as an employee to call someone who can. Never before have I encountered someone so rude and so obviously uninterested in doing their job.

If I could give this place negative stars I would 100% do so. The guy who works here is wonderful,…read morebut one of the ladies is so incredibly rude every single time I'm in there. Pardon me for not knowing exactly what I have to do and exactly what I can and cannot do to ship my packages. How is anyone supposed to know that the government won't let you use their tape and that you have to use specific envelopes for certain things. There are so many more pleasant ways to address these issues and I just feel like being condescending and rude are not the best ways of doing this job. Seriously everyone should start paying extra to return things at UPS because they are all great people who provide great service.