I went in there today with my two children, 6 & 9, who I had pulled out of school to renew their…read morepassports. When I got there, the woman behind the counter asked, "Where's mom?" I explained that she was deceased. With the kids right there, she said, "You have the death certificate?" I didn't and asked why I would need it. She replied, "She is on the birth certificate right? Of course she is, she gave birth to them." I was kind of taken aback that she would talk about the kids recently dead mom in front of them in such a callous way. But, I explained that I live close by and could go back and get the certificate. I asked if I did and if no one was here, would I still be able to submit the paperwork. Again, I had pulled both kids from school to do this today. She said 'No, make a new appointment.' I asked, "even if no one is here, you won't help us today?" She said "No, make a new appointment." I won't be back to the Irvington Post Office. And to the woman who was behind the counter today, I hope when you are confronted with a similar situation in your life, the person talks to you (and potentially your children) with more empathy.

Today while I was on my walk in the village of Irvington, I stopped and took a rest on a bench, a…read moreletter carrier walked by and she dropped her satchel on the bench next to me and continued walking up the hill to deliver the mail. I can't imagine that's acceptable on any level to leave your USPS issued uniform bag on a park bench and walk away, I must be out of my mind for thinking this is normal right? Since it wasn't my responsibility to watch her bag, I left it on the bench and continued my walk up the hill. I should've taken a picture of her but I didn't, but I can describe her. She seemed to be a part time temporary employee as she didn't have an official uniform on, but she was definitely delivering the mail.

They don't answer the phone and you can't ask questions. This is insufficient- I am disabled and I…read morewant to know about handicap access

Pretty standard post office…read more They had what I needed and you access the boxes anytime.

I needed to mail a package be prepared place opens at 9 and there was a line 3 deep , I turned…read morearound and 5 more were behind me. I arrived at 8:58 there were 2 workers there pleasant nice and efficient so I made it my business to treat them kindly and the were nice place did its job thank you

This post office has all new staff. The new staff is efficient, polite, knowledgeable, and pleasant!read more

Really nice and helpful staff. It hasn't always been this way but 2024 is a good year for the Dobbs…read moreferry post office.

i try my best to avoid going to the local post office as i would avoid getting kicked in the…read moreprivates but i am in dobbs ferry and i need to purchase 2 postal money order and send a letter certified asap. the pros , place is empty , place looks clean and organized, the self service machines will let me bypass dealing with a disgruntled window clerk.plenty of blank forms are available and now forms are easier and quicker to fill out. what a quick, painless, stress free visit to the local post office in dobbs ferry.3.5 stars on my yelp meter .

Took me right away nice man who waited on me was conversational nice and informative. Nice location…read moreand plenty if parking

I had received an email telling me this post office was closing and that my PO mail would be going…read moreto No. White Plains. I didn't hear anything else about it but everytime I've gone to check my PO Box the place is closed. Is this post office still functioning or not? I need to keep this PO open even though I no longer live in the area because its registered to a corporation. I only check it when I know I'm receiving correspondence from seasonal activity. My only complaint is that I've asked not to put grocery flyers or other people's mail in my box numerous times but I still get junk mail or mail that clearly doesn't belong to me.

Don't expect to get anything done that you need here. Even if you have an appointment…read more I showed up 5 minutes early to my passport appointment and observed as the next appointment arrived at the same time as me, early. I assumed (wrongly, clearly) they would be able to photocopy my ID there for my application. So when I didn't have what I needed and asked to be given 5 minutes to run to the library to make a photo copy, or to switch appointment times with the next person who was ALREADY THERE. I was told with a terrible attitude and eyes rolling by the teller that I would need to reschedule my appointment completely... No help offered, no flexibility, nothing. Not even a kind gesture to help me reschedule. Just plain old rude and unhelpful. Go somewhere else.

Unfriendly help. I say good morning and I get a scowl back, each and every time. I wish there was…read moresomething nice to say

Horrible customer service don't recommend coming here. I had made two appointments and the African…read moreAmerican male made no effort to assist me in my needs and to provide information

This location should be a blessing but it's a postal disaster. Need a passport application…read moreprocessed. Only 1 person working there. She tried like hell to get it done but just overwhelmed. 11 people waiting plus regular postal business in between. Not a supervisor or post master in sight. How does the USPS let this happen? Let's just keep raising the rates and cutting the staff. And remember to give non productive management bonuses

I would never think to write a review on a post office. But I had such an awesome experience that…read moreI felt like I had to! I was mailing out my wedding invitations and one of the workers (Cathy) was so freaking awesome! She was so excited for me about my wedding! I was in there for about 45 min trying to get all of the envelopes stamped and she was there sorting them for me! Get that woman a raise! She's a wonderful person! Thanks for making even sending the invites exciting :)

I was looking for the Orangeburg Post Office phone number and saw the review posted here - yes it's…read moreunusual to post a review about a post office, but this one deserves special mention! - thank you John, Carol, Cathy and Brian - for providing friendly, courteous, and helpful service over the years; going above and beyond at times when something out of the ordinary has come up- it's much appreciated!

AVOID! Not sure why everyone is in a bad mood, unprofessional and horrible service. I had a…read morepre-paid label that they just needed to scan and ship, package didn't have to be packed, but I had it in a box anyway to save time, I just didn't have it taped. (Tape and box was included in the pre-paid label) He still charged me $2 just to tape the top of the box LOL

Decided to give these guys another chance. Just dropping off an amazon return which I've done…read morehundreds of time. Simple process but the old man gave me such unnecessary attitude. He's just a bitter old man. Worst customer service of any business in Ardsley. Going to drive out of my way to UPS on central ave. Very friendly and helpful there.