Me and my family have been going here for over two years now. I just got shellac done and the…read morecolour was completely wrong. After the first layer I could tell I did not like the colour I asked if i could change and the lady said no. So I sat there and let them continue. She then finished my nails and I was very unhappy with the colour I asked to speak to the manager, I explained my issue and she did not care. Instead she told me i'd have to pay £20 to change the colour. I did not even get an apology or anything. I'm so disappointed by today's service especially because my whole family come here on a regular basis. We will definitely look for another nail salon.

Ok, so this is something very new for me. In fact, it's the first time I've ever had a pedicure!…read more My wife booked me a surprise appointment for father's day and I didn't realise I was getting a pedicure until I walked through the door at the salon! My wife uses the salon a lot and has always been very happy with everything they've done. But I myself have never been, so you're getting this from a virginal source! I walk through the door and it was ultra busy, bearing in mind this was Saturday at 1pm. We sat down but didn't wait long, I got into the chair which had a basin at the bottom to put your feet in with a Jacuzzi effect, a little later I found that the chair had a massage feature too! I actually have very ticklish feet, so I amused the pedicurist while she was doing my feet. I sat in the chair for 30 - 40 minutes. She did such a good job I gave her a tip afterwards. I highly recommend them, if you've never had a pedicure, or have had many.

Lovely beauty salon with extremely nice people working there…read more Came here via a living social voucher for a facial but made to feel very welcome (unlike other places where I have redeemed 75+% off vouchers). Had everything explained to me whilst she was doing the facial. My therapist didn't give me the hard sell to buy further treatments or make an appointment. She only asked if I wanted to receive monthly texts of their offers. On my way out she gave me a goodies bag with samples and also vouchers for discounts at the salon. Will come back again.

Great salon. I had chemical peels done here a few years ago, the owner really helped my skin heal…read morefrom acne and it's not as expensive as some of the other places offering the same treatments. It's one of my favourite salons for the more-high-strength treatments. I believe the owner is a doctor too so that's great for supervising chemical-based facials.

It is a shame that the spelling of this place is so terrible. However, despite the poor grammar, I…read morecan't complain about the service. Ive had shellac and a pedicure here. The quality of products used is excellent but i sometimes get the impression that the Polish woman rushes in order to fit even more people in, which leads to slightly shoddy workmanship. I have, on more than one occassion, had a shellac manicure chip quickly on the times that she rushes. Overall though i would recommend them to others and I will certainly continue to use their services.

Great service, extremely clean salon, friendly staff and good quality products. This place is good…read morevalue for money and I'm rather annoyed I didn't find it earlier!

I booked Beauty Treatments by Kelly to do some treatments for my wife as a treat before a big night…read moreout when were living in Romford. My wife was really pleased and had eyelash extensions and something else I ended up paying for. Anyway, she was very pleased. Kelly was on time and was very friendly throughout the whole time she was with my wife. A lovely young lady. Highly recommended.

Kelly provided a treatment for my wife which I organised as a treat. My wife found her really…read morefriendly and was really pleased with her treatments which Kelly provided in the comfort of our own home. Highly recommended. I know she does treatments all around the Romford, Brentwood, Billericay, Hornchurch and even Chelmsford I think.

Had an interesting experience with this shop today. Went in to ask for removal of BIAB and then…read moreleave natural nails. The owner said she couldn't do it because I had the BIAB applied abroad and they can't remove it, I asked for clarification because this was confusing to me, she went on to say they use special stuff and it would take ages has anyone experienced this before or was it because I didn't want any other service so she felt it wasn't worth her while? Not very welcoming there were empty chairs so thinking her reasoning was the latter! Note to all... don't go there if you have BIAB not very skilled technicians!!!

If I could rate them 0 stars I would... I walked into the salon and asked for a manicure and a…read morepedicure, she said there would be a wait so I waited... And waited... There was only one other person in the shop and 3 workers so I asked how long it would be and the lady said you can come sit on the chair now, and started making small talk, and then asked how old I was, so I replied and then asked if I was pregnant!!!! I'm actually very skinny and petite so I think it was sarcasm or something I don't know.. and then started talking in another language to the other workers and they stared at me up and down and started laughing .... Never again will I go there ...