I would not do business with this company again…read more We hired one of their landscape designers to create a redesign for our front yard and paid a substantial fee for the design. Our contract specifically stated that we were not required to hire the company to perform the installation work and that the designer would revise the design based on our feedback. The designer visited the property, evaluated the site, and later scheduled a Zoom meeting to present the design. During the meeting, the company owner joined the call. After the designer finished presenting the plan, I started to provide my first piece of feedback but the owner cut me off before I could finish and stated that the design phase was complete and that I would need to hire the company to perform the installation if I wanted any changes made. The interaction was unexpected and inconsistent with my understanding of the contract. The designer appeared uncomfortable, and I found the owner's tone rude, unfriendly, and intimidating. What should have been a collaborative discussion about minor revisions became an unpleasant experience.

We first became aware of The Narrow Lane through a cold call when we were looking for a landscaper…read morefor our front yard back in the fall of 2024. We contacted a number of companies and it was The Narrow Lane and Jeremy that we seemed to connect with. A couple of months later, right after Thanksgiving, we were the proud owners of a beautifully landscaped yard. I will admit that I was dubious about putting in all those mature plantings at that time of the year but Jeremy assured us that they would be fine and he was right--we had an amazing Spring of blooms and the excitement of experiencing new plants appearing in the yard. The quality of work and attention to detail caused us to go back to The Narrow Lane again last Spring to do a total renovation and redesign of our back yard. While we were impressed by the quality of work and attentiveness to detail that we experienced with the first project we were absolutely blown away with what Jeremy, Matt, and The Narrow Lane were able to deliver for the backyard. It is truly a work of art and we are so happy that not only did we re-engage with The Narrow Lane for this project but that we gave them complete control over the design and implementation. Neighbors now stop by to explore the yard and we are known in the area as "that house with the amazing landscaping". Based on these landscaping experiences over the past year we have now also contracted with The Narrow Lane to maintain the gardens and yard during the growing season as well as to provide us with snowplowing and shoveling in the winter. I will admit that they are not inexpensive to work with but the prices are totally justified by the quality of work, the care and attention that they have brought to everything that they do, and their continuing care that they bring to our property. We have found everyone from the company that we have engaged with to be consummate professionals that bring a new level of care and respect to the properties they take on as projects. If you are looking for an exciting and complete re-imagination of your property and then professionals to maintain it throughout the year you can't do better than The Narrow Lane.

Great service and came out when expected. Edvin is a man of his word which can be hard to find in…read morepaving contractors on Yelp. Job well done guys

After positively reviewing this business, I texted for service twice. I left phone messages twice…read more I was told there would be someone returning to my home last Saturday. They were a NO SHOW. Finally, there was a text - The owner apologized for not coming last week, but said nothing about why he didn't return my messages. Also, no appointments were made for future service, even though we had talked about weeding twice a month. I responded with "You ghosted me! You didn't answer any calls or texts. It's been a month, and after I gave you such a great rating on YELP!" His response was "It's not months, 3 weeks. So do you want it yes or no? I responded with "No. You are not reliable." That 5 star review has gone down to a 3. I am very disappointed with the customer service, and the fact that my garden has grown weeds upon weeds upon weeds!

We didn't actually use these guys for our landscaping job, but only because the company we chose…read morewas able to offer us extensive landscape design services. But having dealt with many contractors over the years I wanted to leave a review anyway because these guys did everything right, even though they didn't win the bid. Orli missed my call but called back within half an hour. He was easy to work with, he showed up early for our appointment, he wore a mask, and he had a written quote to me within 48 hours. As far as pricing, he was very competitive vs the company we went with, priced about the same on some items and as much as 20% cheaper on others. I would have no hesitancy using him in the future. If you know what you want done and don't need a full blown landscape design, give him a call!

Update- his team did come to replace the dead plants after I posted this review, the ones he put in…read moredo look in much better shape.

Did a retaining wall for me in the spring and has been landscaping for me ever since. Responsive,…read moregood price, follows up. Highly recommend!

did a nice quality job (the walkway) for me last fall...wanted him to return for a new job this…read morespring...we agreed on a price...then after several texts this spring asking for me to wait because he was very busy (which I was happy to do) he blew off the job.

Newton, MA Jerry and…read morehis team replaced a retaining wall that had begun to lean into our driveway. From start to finish, Jerry displayed respect, enthusiasm, integrity, expert know-how & flexibility. It was importantly to me that this wall last beyond my lifetime and be beautiful. I wanted my adjacent neighbors to feel respected, heard and included in the planning and execution. During the planning process, Jerry sent me tons of pictures to help me decide which look and construction I wanted. He brought different stones that I could see and touch. He explained the deconstruction and reconstruction process in meticulous detail. The proposal and contract was clear and detailed. The price was fair and within our budget. The project was completed within the time frame. Jerry and his team delivered on all fronts! My family and my wonderful neighbors are happy with the new wall. It is truly beautiful. I love seeing the real stone. I will be happy every time I pull into the driveway.

StoneWall Landscapes were fantastic. We had poked at having our yard serviced about two years ago,…read moreand got scared off by contractors who didn't listen to what we wanted and provided estimates that were way beyond our budget (and way beyond what we told them we were looking for). Jerry was right on target, providing a couple of options that exactly fit what we wanted. The costs came out right where we wanted. Once the work got started, the crew was fast, polite, and efficient. They regraded our yard (which is on a hill) and installed the patio in about 3 days. Jerry has been in touch since then to give us advice about keeping the new grass healthy and some useful tips for do-it-yourself maintenance of everything. He even gave my neighbor Lenny (who is incredibly fastidious) tips for keeping his new grass going. Not too many people impress Lenny, but Jerry did. Highly, highly recommended. After dealing with a couple of contractors that didn't work out, StoneWall was an absolute delight.

I appreciated the response and service provided by Luke and his team. There were 3 jobs - replace…read morethe cap on a fire pit, apply polymeric sand on the patio pavers, and replace several leds embedded on edge of the patio. I will definitely request their services in the future.

They did small patio for me, and I'm very happy with the results. Sean we generally very responsive…read moreover text and the work was done quickly and well.

We agreed on a price. His crew showed up on time and the job was completed perfectly. His team was…read morevery pleasant

July 13, 2026 Update to my review of 6/10/26: I stand by my…read moreearlier review and still value the services of Roberto's Landscaping, I must decry their professionalism. I have repeatedly asked for an invoice for services rendered AND the amount and date I paid. I have spoken directly to Roberto/Jose and text. He was very polite and said he would. To date I haven't received any confirmation of service rendered. Too bad...

Lorenzo and his team arrived at 8am, they got to work pronto. They were here to prune a number of…read moretrees that were 100ft high, they worked hard all day. Lorenzo has all the big equipment to do a job like this. I was impressed with his big new bucket truck and his tree grinder. They put so many branches that were like trees themselves into that thing, it was kind of amazing to watch it. They were very neat in their work, did not tear up my yard. Put down some plywood, cleaned up after themselves, and also pruned and shaped some smaller trees in my front yard. They were very careful where the branches would come to rest after they were cut and very skilled in the exact place they lowered the branches onto the ground. They used chainsaws and pruners and roped all the larger pieces so they could control exactly where any limb landed. Overall, I couldn't be happier with their job and wouldn't hesitate to use them for anything else and they do quite a few different things.

Needed a tree from our city front yard removed which can be trickey in the South End of Boston. Did…read morethe job as promised for a good price. Thank you.