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US Creative Restoration

4.8 (23 reviews)
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Updated 2 months ago

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Services - US Creative Restoration

Damage restoration

Mold remediation

US Creative Restoration Photos

Recommended Reviews - US Creative Restoration

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Reviews With Photos

Je W.

I can't thank US Creative Restoration enough for saving me from such a stressful situation. It was my first time dealing with water damage. Darvell came out within 20 min, and his team started the mitigation process immediately. They were so thorough with inspection and all the actions needed. Darvell is so friendly and chill, and his team is very professional and quick. I am very lucky to find this company to guide me through everything. They have a lot of experience to communicate with insurance companies too. Thank you US Creative Restoration team!

Harry K.

Great experience in recovering from an unfortunate situation. My condo had a water pipe burst causing significant damage. The crew at US C R was quick to respond to mitigate the damage and then the owner was extremely patient while i tried to hash things out with my HOA. In the end, the repairs were quick and professional!

Unfinished drywall

So they have been working on our project for a couple months. The problem we have had with this company is they are disorganized. The insurance company says they have never worked with a company that only provides half the information needed then doesn't get back to them with the rest. They scratched our floors and said they took responsibility (which is good) & said they will replace but want to try to get the insurance to cover everything instead of just ordering the floor so it can be done as soon as possible (or that's what it seems like since another week has passed and they keep putting us off saying they need to talk to the insurance). Also the guy they had doing the dry wall would say he was going to show up then just not show up and when he was done there were spots that weren't done. definitely don't recommend them they are very nice when we do talk to them. My husband and I have been really patient about all the problems but at this point we are scared it won't get done at all.

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2 months ago

They did a thorough inspection for free. Good communication and technician is detail oriented.

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Review Highlights - US Creative Restoration

Matt, Darvell, and Junior came over Saturday early morning, and they began work immediately.

Mentioned in 6 reviews

Read more highlights

ZGREEN Restoration - Mold Remediation - Set Up

ZGREEN Restoration

(50 reviews)

I highly recommend ZGreen if you ever face a disastrous situation like fire damage (hopefully…read morenever). Zion's team--especially the crew lead, David--did an excellent job assessing the scope of the demo work. They handled the smoke odor cleanup with great attention to detail and professionalism, carefully evaluating affected areas and taking the time to fully eliminate the odor rather than rushing the process. The team clearly understands how to treat fire-damaged structures. In areas where the wood remained structurally sound but had smoke contaminated. they meticulously sanded down the blackened sections, restoring them effectively. Their work was thoughtful, efficient, and demonstrated strong expertise. ZGreen also made sure I was fully satisfied with the results, going above and beyond to address additional work not included in the original contract, such as water damage from recent rain seeping through the damaged flat roof. Although the situation with my home was heartbreaking, I am very happy with ZGreen's restoration service.

We had an unfortunate crawl space sewage spill and reached out to ZGreen. From the very first…read moreinteraction, it was clear we were in good hands. Zion was our initial point of contact and came out quickly to assess the situation. He was professional, knowledgeable, and took a thorough, thoughtful approach in explaining the issue and the remediation plan. That level of care and professionalism was ultimately the deciding factor in choosing ZGreen. Ray was the lead technician on the job, and he was outstanding. He arrived on time, clearly communicated progress throughout the work, and was personable and easy to work with. Ray did an excellent job keeping himself and his team on schedule while maintaining a very high standard of quality. The crawl space remediation was completed within a reasonable timeframe, and the attention to detail really showed. Zion closed out the engagement by ensuring all documentation and communication with my insurance company was provided so my claim could be approved and paid out. I completely agree with all of the 5‑star reviews that have already been written about Zion, Ray, and the entire ZGreen team. If you're looking for a company that is responsive, professional, and truly cares about doing the job right, I would highly recommend ZGreen to any prospective customer.

H & L Remediation

H & L Remediation

(188 reviews)

Fairgrounds

Good general communication and came and provided a quick and easy estimate and was able to schedule…read morethe work to be done quickly. They were professional and cleaned up well after the work. I also appreciated that they did attempt to limit the extent of the remediation as much as possible, working to preserve as much of the cabinets and structure. As for the cost, I felt it was quite fair. As a counter-example, I got an email quote from another provider that was almost 3X the cost, but didn't even know what the work was. So recommend you definitely get multiple estimates including onsite to verify the extent of the work required.

I've worked with Casaundra and Todd for property management and water-damage remediation, and they…read moreare truly exceptional. Their professionalism, expertise, and responsiveness stand out in every project. They've handled everything for us--from small, straightforward remediation jobs to an extremely challenging 13-unit apartment building fire where the sprinkler system caused significant water damage. Their ability to manage large-scale disasters with precision and calm is remarkable. Casaundra is especially impressive when it comes to navigating insurance requirements and claims. She knows exactly what documentation is needed, how to communicate with adjusters, and how to move the process forward efficiently. Her knowledge saved us time, stress, and unnecessary costs. If you need a team that is reliable, experienced, and genuinely cares about doing the job right, look no further. Highly recommended!

FloodDRY Water Damage Restoration

FloodDRY Water Damage Restoration

(35 reviews)

West San Jose

I did a full service here. I can not believe it can be done as fast as this…read more Konstantin gave me a lot of suggestions for communication with my interior insurance. It helps me saved around 4000+ dollar lost. And their price was lower than the insurance companies that quoted. And helped me do a lot of house fix work even other than the water damage. I'm extremely grateful for this team.

We were connected to FloodDry by Umed Erbekov from IRBIS Air Plumbing after he came to fix a leak…read morefrom our upstairs toilet. Konstantin arrived promptly and checked the humidity levels in all the damaged areas. He explained the entire remediation process clearly and walked us through how he works directly with insurance. He even recognized our insurance agent just from hearing the company name, which gave us a lot of confidence in his experience. Konstantin was extremely patient in answering all of my questions before we signed the work authorization. His communication has been generally efficient and transparent. He made sure we understood every step of the process. He immediately sent his remediation team, and both Kirill and Alex were incredibly professional. They opened the ceiling carefully, installed a very well-planned plastic barrier, and set up the drying equipment thoughtfully. The barrier was perfectly placed and sealed, and the ceiling opening was done with great care. The removal of the equipment was just as careful and respectful of our home. At this point, we are still waiting for the next phase of the remediation, but overall we've had a positive experience with FloodDry and feel that the team has handled the situation professionally.

Jon R Crase Construction - Kitchen Remodel - Custom

Jon R Crase Construction

(54 reviews)

Our project was major repairs to our house from a tree strike. Crase Construction did a good job…read moreworking with the insurance company, the engineers and the County. The County was the toughest part. They wanted unnecessary changes to the structure but Crase was able to convince them, using their own code, to let us rebuild "like for like", with upgrades that we wanted. We did not have to deal with the County; Crase pursued it all the way, for months after our final check to them was paid. Jon Crase and all of his employees are trustworthy and likable. I would recommend Crase to anyone.

Context: My personal experience in assisting my neighbor who is a senior (81 years old) with a…read morehouse repair from a car accident /collision impact to the front right side of his home with foundation/structural damage. First off Matt H. and his team are the epitome of professionalism. He communicated clearly and returned calls/emails promptly and succinctly. He also displayed a great degree of patience in hearing, listening and understanding the owners' concerns, questions and requests. In addition, Matt articulated things in a way that made sense to the owner and helped ameliorate the process. The workmanship and material were excellent. This is especially apparent in the foundation wall, pier block footing and stucco/painting matching. All the proper safety measures were taken and at the end of each workday the area was cleaned and contained as possible. In summary I would highly recommend Matt and Crase Construction Team.

All Action Water Damage - Water damage service

All Action Water Damage

(129 reviews)

this is the only company that you need to hire related to water damage. when will first came out,…read morehe was providing tips for us before starting the project. he ran tests and gave us a game plan without trying to upsell us and tried to keep our costs low. this was very different from other contractors because other contractors tried to upsell us and didn't put in half the work which led us to ultimately hire all action water damage. the team was very professional on getting the work done and everything was very reasonable. 10/10 would hire them again!!

We hired all action to remediate our house in 2024. Unfortunately two years later, we did an ERMI…read moreand bad molds were still detected so we took things one step further and hired a mold dog. The mold dog flagged all the places that were "remediated" by all action. The drywall with mold were all taken out but unfortunately the studs with mold were just encapsulated and painted over, therefore still exposing us to molds. I've learned that the proper way of treating studs is to remove and replace and if that's not possible, sand, hepa vacuum, antimicrobal and wire brush all the mold out of the studs. Unfortunately, we learned our lesson the hard way. Please be sure to properly vet your potential mold remediation company and understand if they do things properly and rid of ALL the mold. If you need your house to be medically clean of mold, steer clear from this company. They don't care about clients, they just want to get their foot through the door, get rid of the easy mold on the drywalls and not put in the hard work to really get the mold out of the studs. They will just cover up all the mold with white sealant and call it a day. Again we had an ERMI done two years later, which stachy and chaet still showed up. Learn about your molds, these are the baddddd molds. We then took things further and hired a mold dog & she flagged all the places we remediated. They're also not IICRC certified. Wish I had done better research earlier. See photos.

US Creative Restoration - damagerestoration - Updated May 2026

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