1. Ursula Stocki

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Morton Grove, IL

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14 years ago

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13 years ago

Unprofessional!! Does not return emails if you can't pick out the right house after some time. Bad experience.

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Praveen Mathew - @properties - My 2026 headshot

Praveen Mathew - @properties

(29 reviews)

Five stars? Many agents earn that…read more Five closed transactions? That's rarified air. I've written plenty before but will reiterate Praveen's value here. While data becomes increasingly democratized and AI assistance can help, real estate is a people business and your home is more intimate than a generic market analysis. Praveen is responsive and will extract information from other agents, lenders, appraisers, etc that Claude and ChatGPT cannot get. On the buy side, Praveen had shown us many homes and talked through some "almosts" with us. He patiently listened to us and distilled our pros and cons to hone in on what we truly valued and wanted. When we found it, we were aligned and ready to make a quick, strong move in a high-demand market. On the sell side, Praveen again delivered a huge premium for us. Another listing well above where I would have listed -- and still sold ABOVE asking in a multiple offer situation. His meticulous curation of professional photos, focus on the key repairs and luxury staging that have the best ROI, and relentless marketing make the home shine in that all important first lookafter potential buyers click their Zenlist alert. He did so well that we may not need him again for 20 years -- but we'll be recommending him to friends and family without reservation!

As first time home buyers, we are so grateful for Praveen's expertise through the entire process!…read moreHe took the time to get to know our family, was always very responsive, and really listened to our requests. He was extremely knowledgeable during home tours, and offered suggestions as to how each house could be changed to fit our needs. Even with the craziness of the housing market he kept us motivated and ultimately helped us get the perfect home for our family.

Pam MacPherson - @properties Christie's International - Pam MacPherson

Pam MacPherson - @properties Christie's International

(17 reviews)

Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

Helen Oliveri Team - Helen's listing and her unethical and unprofessional tactics used to sell it.

Helen Oliveri Team

(15 reviews)

There was no service at all. The agent was so bad at their job that I would not even sell my dog…read morehouse, my chihuahua sleeps in. The value was so bad that even the food at Sam's Club was worth it more than the value here. When I requested service, it was worse than on Spirit Airlines.

Helen was by far the worst experience that has happened to us throughout the house-hunting process…read more I wish I could give 0 stars, but alas, she gets 1 sad, pathetic star. We came across a property that was hot and we knew we had to act fast. We went over asking in hopes that this would be a done deal. Helen told us there was additional paperwork that we needed to sign, and if we signed it, "we will have a deal." Great, we sign the paperwork quickly, send it back within minutes. A few hours later, she tells us that it's not right and that it has to be perfect. Except... we cannot see where the error is. Our realtor kept trying to call her to see where these errors were, she emails back "leaving voice mails is not helpful at this point. The paperwork has to be perfect..." You see the pickle we are in? We signed in the appropriate places, but it's still not right, and she won't answer questions or phone calls. The next day, she emails saying there are "so many more offers on the table" and to provide highest and best. We bump up our bid because we just do not trust her. Silence. The next day, what do you know, there are even more offers on the table and she needs highest and best. We kept our bid because her complete lack of trust, communication skills, and ethical manner were flushed down the toilet to join her reputation. If you see Helen Oliveri listed ANYWHERE on a real estate listing... just RUN.

Catherine Boyle - Baird & Warner

Catherine Boyle - Baird & Warner

(9 reviews)

Lincoln Park

Catherine Boyle is an exceptional real estate agent, and I feel incredibly fortunate that she…read morehelped me find my first condo. She was attentive and responsive every step of the way, moving quickly to schedule viewings and making sure I never missed an opportunity. As a top-tier agent, she also has access to pocket listings and properties that may not yet be widely available. As a first-time buyer, I especially appreciated Catherine's patience and willingness to explain every step of the real estate process. She made what could have been an overwhelming experience feel manageable and connected me with a stellar real estate attorney and a top-notch home inspector. Catherine also brings a unique level of expertise to home evaluations. Because she comes from a family of home builders, she understands construction and knows exactly what to look for. She noticed important details that helped steer me away from properties that looked beautiful on the surface but had issues I never would have recognized on my own. When it was time to make an offer, Catherine suggested thoughtful ways to help me stand out and convince the seller that I was the right buyer. In Chicago's competitive real estate market, those small but strategic details can make all the difference--and they helped seal the sale. Catherine is kind, thorough, responsive and exceptionally knowledgeable about the Chicago real estate market, pricing, construction quality and negotiation. I truly felt that I was in excellent hands throughout the entire process. You cannot go wrong with Catherine Boyle as your real estate agent. She is a true gem!

Catherine was fantastic. She helped us look for condos in the city, at first to buy, then to rent,…read moreand then again to buy. She was knowledgeable and extremely well connected, we ended up using all of her contacts for the entirety of the process and we felt taken care of and empowered by each one of them. We will be working with her again in the future!

Dumas & Associates Realty Inc - Nikki Dumas, Managing Broker/ Owner

Dumas & Associates Realty Inc

(46 reviews)

Logan Square

After having my prior apartment flood I decided that it was time to move. Both to be on a higher…read morefloor and to be more central in the city for my hospital rotations. As I do not know the city well I decided to get the help of professionals to help navigate the situation and ended up going with Dumas and Associates. During my apartment search I worked with Nikki and Rena, who were both incredibly helpful. They were communicative, proactive in contacting apartments I wanted to look at, and were in my corner when it came to filling out applications and other paperwork. I'm fairly certain that without their help the process of finding a new place would have been many times harder. On top of that, I found their compensation structure to be very transparent and fair. At no point was I blindsided by an unexpected fee or bill. I don't know if I'll ever be moving around the city again, but if I do I'd happily work with this group again.

Nikki helped me and my partner buy our first home. She was absolutely amazing from start to finish…read more Incredibly attentive, communicative, and motivated! She was always ready to get us in to see listings as soon as possible, helped us to get a better understanding of what we were looking for, and was there to answer any and all questions we had. I highly recommend using Nikki as your realtor-- couldn't say enough good things about her both as a professional and as a person.

Ursula Stocki - realestateagents - Updated October 2026

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