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    Gloria Matlin

    5.0 (5 reviews)
    Open Open 24 hours

    Services - Gloria Matlin

    Buyer's agent

    Listing agent

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    Pam MacPherson - @properties Christie's International - Pam MacPherson

    Pam MacPherson - @properties Christie's International

    (17 reviews)

    Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

    From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

    Dave & Amy Chung-Compass Real Estate

    Dave & Amy Chung-Compass Real Estate

    (23 reviews)

    It was an absolute pleasure working with Dave and Amy on both the sale of my home and purchase of…read moremy new home these past few months! From the very beginning, I felt confident that they had my best interest at heart. They were experienced, knowledgable and compassionate - exactly what I wanted in a realtor! If I had any questions or concerns for them I received a response right away. I also knew that Dave would be working closely with my attorney, on my behalf, when I was traveling. If I was unable to respond to an email right away, he would contact me to explain what the attorney needed and, at my request, would answer the questions to keep the process moving along. He was very proactive, which I truly appreciated! This made for a smooth process all the way along. I'm grateful for all Dave and Amy did for me during these past three months! They are honest, consummate professionals that go above and beyond in every aspect of their jobs and I truly can't recommend them enough!

    Dave and Amy were exceptional in the recent sale of our house. They are very knowledgeable about…read morethe market, have an extensive network, and have a very effective marketing plan. They gave thoughtful and practical advice on getting our house ready to put on the market. They were very responsive and organized, explained the process clearly, provided good advice on topics that required a decision, and overall made our home selling experience positive and seamless from beginning to end. Dave and Amy are a great team, are excellent to work with, and my husband and I both highly recommend them.

    Michelle Young Ahn - Baird & Warner Winnetka

    Michelle Young Ahn - Baird & Warner Winnetka

    (2 reviews)

    Michelle helped me rent out my apartment in Chicago in the midst of the pandemic. She was…read moreinstrumental in helping assess the property (as I'm out of state), getting it ready for rent, and coordinating showings. I found her to be patient, honest, thorough, tenacious, and a true problem solver - all key characteristics you want in your real estate agent! She was very pleasant to work with and had great insights and market knowledge that helped me make informed decisions. If you're looking for someone to aid you in your journey to buy, sell, or rent, don't hesitate to reach out to Michelle. She truly puts the client's interests first.

    Michelle is great as a real estate agent as well but amazing as a person and I am really thankful…read morethat she was our agent. I had to do both, sell my current place and buy a new home for my family and could not have done it without Michelle's help in so many different aspects. She helped us make difficult decisions by giving us all of the relevant information and then providing great advises putting everything into perspective which made us realize what we really wanted on our next house to call it home. I am so happy with the new house so I might not be able to use her services for a while but I would definitely recommend Michelle to all of my friends with great pleasure. Thanks Michelle for all of your help, it was a tremendous pleasure working with you! With love Yong Gu & Jeeyeon

    Gloria Matlin - realestateagents - Updated May 2026

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