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    URSCENE Entertainment Group

    5.0 (1 review)
    Open Open 24 hours

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    Services - URSCENE Entertainment Group

    Event photography

    URSCENE Entertainment Group Photos

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    6 years ago

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    Photo of Jay B.

    Jay B.

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    Lasting Impressions Photography

    Lasting Impressions Photography

    (17 reviews)

    You should be aware that the owner (Mary) is not the photographer. She has no knowledge of, or…read morecontrol over, the photographer's work. I cannot recommend this photographer. I paid $450 for professional photography for my daughter's first birthday, a once-in-a-lifetime celebration that cost over $7,000. I trusted this photographer to capture such a special occasion, but the final gallery was extremely disappointing. Many of the photos were taken from low, unflattering angles, had poor composition, or were unnecessarily repetitive. Several important moments were either missed or not captured well. What was even more disappointing was the response afterward. When I raised my concerns, the photographer claimed that the angles had been "edited to eye level." That explanation made little sense. While editing can adjust exposure, color, and cropping, it generally cannot change the original camera angle or perspective. A photo taken from a low angle cannot realistically be transformed into an eye-level shot through editing alone. The photographer also failed to avoid obvious reflections in people's eyeglasses. Can you imagine paying $450 for professional photos, only to receive images in which bright white glare obscures people's eyes and faces? Instead of acknowledging the problems or offering a reasonable solution, Mary, the owner, refused to take responsibility or provide a refund. This was my daughter's once-in-a-lifetime first birthday, and after spending over $7,000 on the celebration, I expected professional-quality photographs that would preserve those memories. Unfortunately, both the quality of the photographs and the customer service fell far below my expectations.

    We are so grateful to Lasting Impressions Photography for capturing precious moments for our family…read morerecently. We were operating under a tight timeframe to plan a memorial service, and the team at Lasting Impressions Photography handled it seamlessly. Mary was exceptional to work with -- she was highly responsive, helpful, and ensured great communication, which was vital given our quick turnaround. Kevin was also wonderful. He had excellent communication to understand what we were looking for and captured the event beautifully (at two different locations), all while being incredibly empathetic and kind. His professional and respectful approach made us feel very comfortable during a difficult time. Many thanks to Lasting Impressions Photography for delivering high-quality photos for our family that we will cherish.

    URSCENE Entertainment Group - photoboothrentals - Updated September 2026

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