1. Ursa Gold Defense

0

Albuquerque, NM

Ursa Gold Defense

5.0 (1 review)
Open • Open 24 hours

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1 year ago

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Southwest Roofing - Southwest Roofing Logo.

Southwest Roofing

(8 reviews)

Westside

I called this company on 07/16/18 because their yelp reviews were over-all great except for one…read morenegative comment due to non-responsiveness or no-show on a service call. I spoke with a certain Tom who promised he would send his supervisor for the estimate within a couple of days but will confirm a more exact date after speaking to said supervisor. I did not hear back from him at the end of the day. The next morning on 07/17, I called to follow up and a guy again by the name of Tom answered it. He was kind of irate and asked me "who are you?" I told him we spoke yesterday regarding a repair estimate. His response was "How could I have spoken to you? In the first place, I am in Germany? What is the name of my company?" I could sense that he was thinking I was just making a story of that phone call. The reception from the start of the call and the way the conversation was proceeding was very un-friendly to the point of being rude. What could have been said in a more professional fashion was done so crudely. So I said, "Oh forget it, I am no longer interested to seek your help". He responded: "Me either and do not call again" He could be having a bad day but what a way to bring it in front of a potential customer. If you need a roof repair, I'm sure there are other outfits who can be professional enough and grateful for any new business to be knocking on their door. I will never recommend this business to anyone!

If your looking for a roofer who will do professional quality work, is honest, and wont goug you on…read moreprice, Southwesg roofing is the company for you. I had 3 roofers come out to investigate the roof leak I had in my living room. One said that the entire roof needed to be replaced, 14,000 dollars. The 2nd roofer said that entire part of the roof needed replacing, 4,600 dollars. Tom came out and said that my overall roof was in great shape and still had about 7-10 years of life in it. He identified the leak as need ih ng to replace the valley where two slopes of my gable roof came together. He removed and installed a new dead valley and the shingles 3 feet up on both sides, 950.00 dollars. So many roofers will recommend a full roof change, even when it's not needed. Tom is polite, very informative, and will take care of the problem without over diagnosing the problem.

Floorshield

Floorshield

(1 review)

Barelas/South Valley

I contacted Craig B. On the phone and asked a few questions about their product. He was very…read moreresponsive and was helpful to explain. When he and I resolved any questions he provided what their color pallet that was available. I provided a photo of what I was hoping to achieve which was a metallic copper with blacks and turquoise colors swirled in. He matched the color of the copper on the pallet and advised me the outcome would vary based on technique of the person applying. When the material arrived the crew began doing prep work. They took precautions to take care of what I had left in the room as to keep the dust from the floor leveling/grinding to a minimum. They then applied the primer. Quick process and no mess. Over the course of four days the color was applied and they added a urethane coat to add extra protection. I was very happy with the outcome as they added black into the swirling design. This crew is very professional and courteous about keeping the customer in the loop during the process.

From the owner: Floorshield was established in 2001 by the current President, Craig Boller. The Vice President of…read moreFloorshield, Adam Chavez has been with the company since 2003 and has several years of hands on experience as a flooring installer/supervisor. Craig Boller and Adam Chavez have a combined 32 years and have experience in many different types of flooring installations. Floorshield is an epoxy/polyurethane installer in New Mexico, Colorado and West Texas. Over the past 15 years, we have successfully completed over 1,500 different types of flooring installations, ranging from $500.00 to $1,000.000. We are fully licensed with the construction industries division and have excellent insurance, including a $5M dollar Umbrella policy. Call us now!

Ursa Gold Defense - security - Updated October 2026

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