Our family has seen dr Macheret since our youngest son was in 5th grade. He is now 26 and a doctor…read moretoo. We love this tender hearted man who are very capable as a surgeon but try everythi g he possibly can to apply natural health practices before invasive surgery and strong medicine with harmful side effects. Since he spend quality time with each patient there is a bit of a waiting but never too long. I love taking our little grandkids to him too. I'm so thankful to have him as our doctor.

The doctors and the nurses are amazing. The office staff and scheduling staff are horrible. Trying…read moreto call and receive help is incredibly frustrating. The answering service tries to schedule you to different offices. Trying to speak with someone at the office, you're on hold for 20 plus minutes. You finally get a hold of a real person, and they are just plain rude and unhelpful. The office staff has no compassion and adds stress to an already stressful situation. Once this practice was sold to Mercy and the original doctors started retiring, it lost all sense of mercy. The retired doctors did find fabulous replacements, the office staff make it incredibly difficult to see them. No wonder Dr. offices are losing so much revenue to Urgent Cares.

When we were seeing Dr. Steffensmeier she was phenomenal. Very detailed oriented with all the…read moreconcerns with my husband. Since she has been out of office the office seems to have went down hill or we missed all that because she was great! The provider covering for her thought going over chart review and making sure medication were right was an award winning act. That's your job as a provider. We could never get directly to anyone that and if we did each person seems clueless to what the next was doing. That's concerning. We had calls that they didn't have insurance in the system and everytime we scheduled follow ups they would call within 3 days to cancel it. After that if I asked for them to accommodate they said they were bended over backwards for us. HOW!? They asked us to leave the practice and we gladly are because we were only staying to see if Dr. Steffensmeier was returning. ​

Wowwwwww they would not give me an appointment because I haven't been a tri-health patient for 3…read moreyears!!!!

I highly recommend Dr. Diab! I have only needed to use him a few times, but he is so personable and…read morehe does such a good job every time!

We found Dr Shenai's office when we moved to the area 16 years ago. And we found the kind of family…read morepractice that we wanted. The staff is upbeat and pleased to care. The doctors are competent, supportive, careful and caring. I'm surprised how they remember us so well when we are here on a normal basis for family care. I recommend the practice highly.

The most uncaring person much less Doctor that I have ever had the displeasure of associating with…read more I was shocked that someone like this would be in a mental health profession. Not compassionate, empathetic or caring in any way shape or form. I can honestly say that I have never met anyone in my life that felt so toxic and uncaring to me. I feel sorry for anyone that has to have her evaluate them at MTF. She should have her license revoked if that can be done. How very sad for the patients that go in and are looking for treatment and are dealing with hard things in life, to have to deal with someone like her. Please take my advise and go elsewhere no matter how long the wait time is to get in.

The service was quick as I registered online. The staff is AMAZING and I love the doctor. He gave…read moreme some advice.

The nurse was rude and had an attitude. Like girl, why are you taking it out on me? If you don't…read morelike your job, that's on you. The doctor wasn't great either. He looked like he didn't even want to be there and didn't properly check what was wrong with me. He just prescribed me some pills and sent me on my way. I would never recommend coming here.

Dr Reyes is a great doctor. Very caring. She listens and makes sure you are taken care of. She…read morewants to make going to the doctor a positive experience. I always got answers quickly. The office is very nice and her staff is great.

Dr Doriott should be investigated. She is pressuring her patients to take unnecessary medications…read moreso that she can pay for her brand new Audi. Every time I have been seen here the "nurses" seem lost. The first visit, I had a nurse stick me 3 times and couldn't draw blood, then when I asked for someone else to draw the blood everyone was offended and acted like I was bothering them. Then every single time I see dr doriott she is telling me I need t take a slew of medications. Mind you, I have never had high blood pressure, yet every visit I'm told I have hbp and she is telling me I have to take blood pressure medication. None of the nurses could even figure out how to take my blood pressure the first time I was there. After avoiding a new prescription every visit, dealing with it just to get my prescription refilled today was the last straw. I called to reschedule my appointment because I picked my kid up early the receptionist told me to come in at 240. I get there at 239 and the old lifeless receptionist looked visibly angry. I said "hi I'm here for my appointment" she angrily pointed at the clipboard for me to sign in, I signed in and asked if I could use Apple Pay. Immediately the rep seemed annoyed with my request, she said "yeah we accept Apple Pay, but only on that computer I already have you pulled up on this computer" so I said "I don't have my card can we just use the other computer?" The rep had a MELTDOWN. Threw her pen and other stuff across the counter and screamed at me "I F***ING GUESS" I didn't expect the receptionist to cuss me out today for asking to use Apple Pay so I calmly started recording her erratic behavior, when I told the receptionist I was probably no longer using this doctors office because I felt uncomfortable with her behavior she left and went to talk to dr Doriott. I was left in the lobby from 241-3pm when a different receptionist came to call my name and take me back to be seen for my visit. When I got to the privacy of the room, I felt I should mention the episode the receptionist had, as a business owner I would want to know if one of my employees was treating a client disrespectfully so that I could take necessary corrective action but as I was telling the nurse what happened DR Doriott busts in the room accuses me of lying about the interaction and says "Oh yeah? That's not what I heard" then implies I somehow caused this situation and asks me to leave. Now I haven't gotten my refill for the medication I desperately need, I paid $75 for my visit and wasn't even seen. DO NOT GO HERE!! PATIENTS BEWARE!! THEY STOLE THE $75 THE OWNER ALLOWS HER EMPLOYEES TO TREAT EVERYONE BADLY WITH NO ACCOUNTABILITY!!! AWFUL CUSTOMER SERVICE!!!! AWFUL PEOPLE!!!

From the owner: If your family needs a physician, turn to Better Family Care in Cincinnati, OH. This experienced…read moremedical team provides compassionate, comprehensive care for patients of all ages. From routine checkups to major illnesses, they deliver personalized, effective service in every situation. This family doctor's office offers proven solutions for everyone from young children to older adults. Physician Elizabeth Doriott, DO has been practicing family medicine for over 20 years, and her team is skilled at treating a wide range of conditions, including high blood pressure, diabetes, sprains, and injuries. They go above and beyond to make sure your family's time at their office is calm and comfortable. Whether you're feeling sick or it's time to schedule your child's annual exam, choose Better Family Care when you're looking for a kind and reliable physician. They'll be there to help you recover from illness or injury and provide guidance for living a long, healthy, and happy life. Visit them online to learn more about their services or call them at (513) 671-2555 to schedule an appointment.

I've been going to Dr. Raub for years now. Instead of being miserable in the fall, I can now…read moreenjoy my favorite season. The newer location is much closer than the last one he worked out of. Literally, my time spent is cut in half at least.

Convenient location and times. Quick visits. Staff is nice. Dr. Mathur is knowledgeable and nice.read more