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    Urology Group

    5.0 (1 review)

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    3 years ago

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    Better Family Care

    Better Family Care

    1.0(1 review)
    1.2 mi

    Dr Doriott should be investigated. She is pressuring her patients to take unnecessary medications…read moreso that she can pay for her brand new Audi. Every time I have been seen here the "nurses" seem lost. The first visit, I had a nurse stick me 3 times and couldn't draw blood, then when I asked for someone else to draw the blood everyone was offended and acted like I was bothering them. Then every single time I see dr doriott she is telling me I need t take a slew of medications. Mind you, I have never had high blood pressure, yet every visit I'm told I have hbp and she is telling me I have to take blood pressure medication. None of the nurses could even figure out how to take my blood pressure the first time I was there. After avoiding a new prescription every visit, dealing with it just to get my prescription refilled today was the last straw. I called to reschedule my appointment because I picked my kid up early the receptionist told me to come in at 240. I get there at 239 and the old lifeless receptionist looked visibly angry. I said "hi I'm here for my appointment" she angrily pointed at the clipboard for me to sign in, I signed in and asked if I could use Apple Pay. Immediately the rep seemed annoyed with my request, she said "yeah we accept Apple Pay, but only on that computer I already have you pulled up on this computer" so I said "I don't have my card can we just use the other computer?" The rep had a MELTDOWN. Threw her pen and other stuff across the counter and screamed at me "I F***ING GUESS" I didn't expect the receptionist to cuss me out today for asking to use Apple Pay so I calmly started recording her erratic behavior, when I told the receptionist I was probably no longer using this doctors office because I felt uncomfortable with her behavior she left and went to talk to dr Doriott. I was left in the lobby from 241-3pm when a different receptionist came to call my name and take me back to be seen for my visit. When I got to the privacy of the room, I felt I should mention the episode the receptionist had, as a business owner I would want to know if one of my employees was treating a client disrespectfully so that I could take necessary corrective action but as I was telling the nurse what happened DR Doriott busts in the room accuses me of lying about the interaction and says "Oh yeah? That's not what I heard" then implies I somehow caused this situation and asks me to leave. Now I haven't gotten my refill for the medication I desperately need, I paid $75 for my visit and wasn't even seen. DO NOT GO HERE!! PATIENTS BEWARE!! THEY STOLE THE $75 THE OWNER ALLOWS HER EMPLOYEES TO TREAT EVERYONE BADLY WITH NO ACCOUNTABILITY!!! AWFUL CUSTOMER SERVICE!!!! AWFUL PEOPLE!!!

    From the owner: If your family needs a physician, turn to Better Family Care in Cincinnati, OH. This experienced…read moremedical team provides compassionate, comprehensive care for patients of all ages. From routine checkups to major illnesses, they deliver personalized, effective service in every situation. This family doctor's office offers proven solutions for everyone from young children to older adults. Physician Elizabeth Doriott, DO has been practicing family medicine for over 20 years, and her team is skilled at treating a wide range of conditions, including high blood pressure, diabetes, sprains, and injuries. They go above and beyond to make sure your family's time at their office is calm and comfortable. Whether you're feeling sick or it's time to schedule your child's annual exam, choose Better Family Care when you're looking for a kind and reliable physician. They'll be there to help you recover from illness or injury and provide guidance for living a long, healthy, and happy life. Visit them online to learn more about their services or call them at (513) 671-2555 to schedule an appointment.

    Urology Group - physicians - Updated May 2026

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