I want to thank Dr. Burkett for taking care of my beloved cat Kino. He was bitten by a dog and had…read morean open would. The doctor cleaned up the would, stitched it close and thanks to him my cat was able to recover fully. I will be recommending this clinic to all my friends.

Dr. Burkett is fabulous. Saw 3 other vets/speciality clinics and no resolution for my sweet Callie…read moregirl. Dr. Burkett spent 5 minutes examining her and suggested mild sedation to look in her mouth. He found a large sarcoma and recommended not taking her out of sedation but to let her pass peacefully. Spent lots of $$$ and hours for bloodwork, xrays over 3 weeks and was going to have a CT scan when she was correctly diagnosed. I didn't see him first because we had moved an hour away. He is the best and truly cares for the well-being of your fur babies.

I cannot recommend Valley Ranch Pet Clinic enough! We recently had a dental procedure done for my…read moredog, and the experience exceeded every expectation. First, the cost was unbelievable in the best way. The procedure ended up being literally one-tenth of what another vet had quoted me. I was honestly shocked -- but even more impressed that the quality of care was absolutely top-tier. Affordable and exceptional is rare to find. Dr. Garcia was amazing. She is cool, funny, and incredibly good at what she does. She made me feel completely at ease, explained everything clearly, and treated my dog like her own. You can tell she truly loves what she does. The best part? My dog ate the same night after her dental procedure -- which is huge -- and she didn't cough even once. That alone told me she was comfortable and well cared for. Seeing her recover so smoothly gave me so much peace of mind. If you're looking for a vet that combines skill, personality, compassion, and fair pricing, Valley Ranch Pet Clinic is the place to go. Dr. Garcia and the team are simply outstanding. Thank you for taking such incredible care of my girl!

Are they nice? Yes. They even got me in same day but the people calling this clinic affordable must…read morebe going to extremely expensive places before. Almost everything is practically double per line item in comparison to local vets (please note service dates as one is from 2021). They also quoted me $850+ for dentals. This is absolutely not what I was expecting price-wise based on reviews but it's my fault for not confirming beforehand. If you want a nice doctor that will take care of your pet this is the place but don't go in expecting affordability.

100% Five star!! I have always appreciated this clinic, but last week we had a scare with our…read morepuppy's health and now I appreciate them even more!! The staff was so helpful and kind and Dr. Bryant was very attentive to the well being of my dog! Thank you so much! And if you haven't seen Miss Victoria for grooming- you should definitely give a try! Mazel loves going to see Victoria :-)

DO NOT TAKE YOUR PET HERE!!! Unless you want to be price gauged and lied to!! I brought my dog in…read morefor her annual vaccinations with a small known hot spot that I had been treating at home which she gets every year from her allergies. They immediately take her for the vet to look at the hot spot and shave it (which they don't tell you costs $80) without any informed approval. Then they say she has two ear infections and after taking her to a different vet they confirmed she only has one the other ear is fine. Then they come in for a heart worm test that they also don't mention will be $75 dollars. After recieving an almost $800 bill for the visit they gave no print out to tell me what it was all for. I had to go over to the vet techs computer after she expected me to blindly pay and tell her what I wanted her to take off the bill that we definitely did not need. This got the bill down to $440 which she told me would include our vaccinations that we had come for. Little did I know she took off the vaccinations without my knowledge so I paid $440 and didn't even get the vaccines that we came for. Needless to say I left with nothing that I had come for and a bill of $440 that they couldn't account for and I would not bring down. Even after calling and one of the workers telling me they would reduce it by $290 which they did not honor. Unless you want to be conned DO NOT go here. I truly believe they are making up infections and other issues to make you pay more for medications and services. Not transparent in their pricing and no one could tell me the truth of what I was paying for.

Not really "low cost" but the service is always a good experience for me here. No issues ever.read more

A good pet vaccine pop-up clinic experience: efficient, friendly, and stress-free for both pets and…read moretheir owners. 2. **Friendly and Knowledgeable Staff**: The staff are welcoming and knowledgeable. They greet each pet with care and make the owners feel comfortable. They provide clear instructions and answer any questions patiently. 3. **Efficient Process**: The check-in process is quick, scan the posted QR code to register and sign in your pet. There's a clear system in place, so pets are seen in a timely manner. They have u and ur pet wait in the car and send a text when it's your pets turn. 5. **Proper Communication**: Owners are informed about the vaccines being administered, any potential side effects, and aftercare instructions. Staff ensures that owners have all the information they need before leaving. The vaccine record is available immediately after on you pets online account. 7. **Follow-Up **: Before leaving, pet owners are given Information on follow-up car, potential side effects, what to monitor for and or future vaccines needed. 8. **Positive Atmosphere**: The overall atmosphere is positive and reassuring, making the experience as pleasant as possible for both pets and their owners. This combination of efficiency, care, and clear communication ensures a smooth and positive experience at this Low Coat Pet Vax pop-up clinic.

Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

I would NOT drop my dogs at Pet Paradise in Las Colinas. I…read morearrived to pick up my two puppies, as scheduled at 0700, on Friday, June 27th. The staff had been locked outside since 0530 and was standing there like idiots - only one young woman out of SIX seemed concerned that the dogs were locked inside alone. They reported they had called their manager repeatedly and knocked on her door - no response. At 0800, I finally called the Irving Fire Department to rescue my dogs and all the other animals in the building. They arrived with two trucks, a chief and two police cars. The firemen had to threaten to break down the door of the manager apartment to get her to open the door. There were 11 other customers who were equally as pissed off - several stormed off and I was shocked at the few that stayed and left their dogs knowing the situation. All the dogs had been unattended for more than 12 hours. My dogs were not bathed as scheduled. They reeked of urine and stool and were full of anxiety. The policy of the animals being unattended at night is unsafe and not what I am paying for. The manager not showing up to work amplified an already dangerous situation. I was told by the young woman that checked me out I would be contacted about a refund as she felt I deserved this. I have heard from no one at PP.

Most people leave a bad review bc of the cost. This place has been AWESOME to me and my pets for 18…read moreyears. Have I paid money, yes but I also got pet insurance. I can't imagine my world if these vets had not saved my pets.

This animal hospital is low-tier overall for me. I've had some good experiences here, and it's the…read moreonly animal hospital open 24 hours, so if your pet has an emergency at 1:00 AM, you pretty much have no choice but to go here. The pricing here, however, is outrageous. If you have to hospitalize your pet, I've been quoted pretty consistently around $3,000-$3,500 per night, including monitoring and treatment. They almost always recommend a multi-night stay, so it's not uncommon to receive a quote of $10,000 or more for care. I make decent money, and that's more than a month's pay for me. It would take several months to recover financially from that. For anyone making nowhere near a $200,000 salary, that's most likely out of reach. They also want everything paid up front, as if you just have $8,000-$10,000 sitting in your wallet or bank account. Basic meds will almost always run you $80-$200 per prescription depending on what you need, but I've never made it out of VCA for less than $200. Actual care is hit or miss. I've had amazing experiences with some rock-star vets who didn't stay there long, and I've also had really bad experiences with vets who don't listen and seem to over-prescribe medication. Most fall somewhere in the middle. The vets are "fine," but most are nothing special, just run-of-the-mill vets you could find at any standard local clinic. For the prices they charge here, I'd expect more. The hospital itself isn't terrible per se, but with how expensive the care is, many people will simply have to put their animal down because there's no way most average or lower-income Americans have $10,000 sitting around waiting for a vet emergency. You may have to drive outside the city, but there are much more reasonably priced vets around the Metroplex. The only time I'd really recommend going here is if your pet needs emergency service between 10:00 PM and 8:00 AM, since you may not have another option.

This review is not so much for O Connor animal hospital as a whole, but more so a particular vet…read moretech, namely Tiffany and any other tech who may have felt the same. Ma'am whether you feel as though my dog was too much for you to handle,your comments were not warranted nor necessary. To say my dog was a brat, was very unprofessional and childish especially at your age and status.(he nor his owner appreciated those kind words) Now I have been to O'Connor Pet Hospital and Dr.Kangs on numerous occasions since 2022 and have never once had to muzzle my dog for any reason, so I find it hard to believe that it was needed today. First and foremost just because a dog/man is strong, that does not equate to them being aggressive. Secondly "brat" and any other labels or name calling should be held to a minimum especially while the patient is in the room. If you aren't able to handle some of the animals that come in there then maybe try getting in the gym a bit, working on upper body and maybe core strength. Be more professional and work on your verbal communication skills. (I saw you walked off, hopefully it was to do some e-learning) I'm sure O'Connor Animal handles a variety of animals of different weights and sizes. So please do better, for the sake of your next "big" customer/patient. Thank you. To anyone who knows my dog, knows what he is an angel. (Paws4Life)

Peanut was handled gently in their care. They all are such a pleasure to be around. Good service !read more

We've been coming here for over a decade. They've seen 3 of our dogs and a cat. Most recently I…read morecalled the day before as my dog needed a follow up from a previous visit. They were able to get me in next day early AM. Avoiding a potential costly ER visit. At our appt Dr Steinle listened to my concerns, I didn't feel rushed. And really appreciated they didn't pressure for a more costly approach.

We recently moved to the area and we were happy to find Northwest Animal Hospital. for our dog!…read more The office staff is friendly, the vets are attentive and you can truly feel that they care about your pets health and well-being. Their prices are fair, offer flexible hours, and I love you can schedule an appointment online.

Story Road made booking my appointment a breeze! The front desk lady was super friendly and…read morewelcoming . But the vets? They're the real MVPs! It was my first time bringing my fur baby to the vet, and they made it so smooth and stress-free. I loved how they took the time to explain everything, went over pricing for vaccines, and even gave me options if I wasn't ready for certain shots. Such a compassionate and transparent team - highly recommend!

Took my cat in for his annual wellness appointment. First time client. Wonderful friendly staff!…read moreThey were amazing with my cat and educated me on various things throughout the appointment. Booked my appointment request through the Yourgi app. Super easy and user friendly. Definitely recommend!