I had an emergency dental procedure done, the first appointment was great Dr. Amal was great.
So I booked appointments to have the rest of my teeth extracted for dentures. He was the only one there he kept running between myself and 2 other patients.My appointment started at 3pm. I had to have a root canal removed for the dentures. I was given the numbing agent to make sure I was comfortable.
During the procedure the doctor kept going back and forth between patients or being requested over the intercom system.
I could tell he felt rushed, during this time whole drilling out the root canal ,and he was in my opinion using was pressure on the drill, the drill slipped and tore hard pallet across to where my soft pallet began.
The doctor became very very agitated screamed at the assistant to get some item he needed. Then screamed " I NEED SOME HELP" While he was sewing up the damages to my mouth, he kept saying I don't know why you keep bleeding. He finally finished removing 2 more teeth. I was in a prone position while he was working on the bleeding and everything I was placed in a settled position the bleeding would stop.
After 3 hours I was released to go home. While I was still in the chair he was speaking to the assistant, telling her what to document he said " extraction of molar and repair due to hemorrhage of artery.
When the assistant asked about pain meds the doctor stated" I can't prescribed any pain meds my DEA number and license has not been renewed waiting on confirmation. Take Tylenol for pain and this antibiotics for infection."
As I was leaving I mentioned to my sister that I had an aterial bleed the best I could I had so much gauze in my mouth I could barely close it.
As we were leaving I started bleeding again I kept bleeding Merriville to Renesselaer, I had completely bleed through the the gauze that was provided and soaked a towel that was in the car.
I spent from 7pm to almost midnight at the hospital to stop the bleeding.
My family member contacted the clinic
to tell them what happened,not only did the accuse me of moving and causing the injury,but they discussed my medical treatment WITHOUT asking me if they could speak to her.
Then I received a bill over $700 dollars
It seems that the person who checked me in didn't 1) check to see if insurance was in network ( I was told over phone yes they accept it)
2) call and get prior approval
The answer I got was the girl that deals with that is not in office. I'll have her look at it and call you back.
It took me calling my insurance and then having my insurance contacting the clinic to resolve the billing issuee
So as of now , due to healing and COV19, Im walking around with 3 teeth on my upper gum. Trying to find a new provider.
I would give no stars if I could so I'll do this -****! read more