They carry a large selection of comfortable/orthopedic shoes, but service is spotty. When I called…read moreto ask about a specific item, the woman who answered the phone was brusque, saying that she had another customer. This is not the way to attract and retain clients in the age of internet shopping. I try really hard to support local businesses, which is why I contacted them instead of buying online. I've purchased many shoes here over the years, but it's always been a case of subjugating my need for the product to the sub-par service.They carry Naot, Naturalizer, Trotters, Rieker, Remonte, etc. Prices are higher than at mall shops, as would be expected for higher-quality products. They need to work on their customer service to merit those higher prices.

Absolutely the best shoe store. If you have any kind of problems with your feet, Ovation shoes is…read morethe store for you. Good old fashioned shoe sales support. Measured my feet for size and width. I choose the Mephisto sandal. If you like Berkinstocks, you will fall in love with Mephisto as soon as you slip your foot into it. It has been 20years since I have purchased a pair of shoes that fit perfectly!!

Well this was my worst ever shopping experience. Went with my 90 year old mother who uses a cane…read moreand walks with great difficulty. Asked where seating is located and it is at the back of the store. Mentioned twice it would be helpful if there was a seat or two at the front of the store for people with mobility issues was told it was wouldn't happen for loss prevention. Asked for help finding shoes that would be appropriate and was pointed towards one pair. A fellow customer was much more helpful and I told her I'd give her a reference if she was looking for a job (she wasn't). So virtually no help. Won't go back there again. I understand businesses want to get rid of instore shopping and their lack of service might get them there but, there are still customers who prefer to shop in person - Skechers might want to make those customer's experiences a little more user friendly.

I stayed in London for a weekend a couple of months ago. I had a concert to attend in Windsor and…read moredecided to spend time time in London. I had never visited either place in my life. I enjoyed London. On Saturday, I decided to figure out where everything was. I stumbled across this Skechers store, which was next to the MEC store that I had wanted to visit. I love Skechers. I would be an excellent spokesperson for the brand and would not stop anyone from giving me free sneakers. They are comfortable and are accommodating to women who have large feet. I wear a size 11. Luckily, Skechers makes shoes for me. If you go to the back of the store, you will find clearance shoe items. I found a wonderful, comfy pair of sneakers. The foam insoles are heavenly. My sneakers were 40% off. I was wearing sandals at the time. There are plenty of clean, disposable foot socks. I slipped a couple on and tried my soon-to-be-mine sneakers. Staff here are nice and chatty. I would recommend visiting this store if you are in London. (229)

While it's your choice to not accept status cards, your employee handled it so wrong, yet you…read morebelieve he did nothing wrong. Obviously customer service isn't important to you, so I'll never shop here again and will tell everyone to avoid here as well.

I love this place, I buy all of my clothes there. Their prices are great. I love that they offer…read moreplus sized clothing for men, it's hard to find those in thrift/consignment stores in my experience.

New to London this was one of the first consignment shops I found that was close to my location…read more Loved it. Clean, organized, lots to look at and very friendly staff. Worth a visit!

This is a higher-end consignment shop stuffed floor to ceiling with women's clothes, handbags,…read moreshoes and accessories. They have a restrictive consignment policy. If you want to take things in then call ahead to make an appointment because you'll need one. There is a regular section and a designer section. Some of the clothes still have tags on them (thank you to those women who buy items but decide not to wear them!). They carry all sizes so you're sure to find something. Reasonable prices, especially if the item is on sale. Loyalty card gets you a $25 certificate after five purchases over $50. Helpful staff didn't make me feel as though they suspected every customer was trying to shoplift, an attitude far too prevalent in retail today.

I am a regular shopping at the Masonville Place location. Very impressed with the price and quality…read moreof their product. Me and my kids love the atmosphere and the team working is always super helpful and outgoing. We wish more places would be like this. The tall dark guy always seems to be there, I think he's the owner or manager but he's always very helpful. I ripped a pair of my jeans and called the store and he was very patient, told me come visit them at the store and just like that exchanged it for a new pair. Love the store!!!!!

I saw this store on my way to the OYE at The Hood. Friends know that I sew my own clothes and…read moreloathe shopping, so something really exceptional has to catch my eye in order to get me make an apparel purchase. And catch my eye it did! They had the cutest watermelon skirt. I've wanted a watermelon outfit since I was a toddler. Not sure why I never sewed one for myself. Today being Canada Day (YAAAAAY FOR CANADIANS NEW AND OLD! We are the most welcoming country to people of all backgrounds, lifestyles, gender identities, languages and religions!), the store isn't open but the website is. Highlights: 1. Free shipping over $25 (not sure if that is a time-limited offer) or you can pre-pay and pick it up in-store. 2. Comprehensive size chart that tells you how to measure (so needed and yet so rarely done well). 3. Generous, easy, clear return policy. Put the free return label on the package, get it to Canada Post and you are done. 4. Wide selection including lingerie, jewellery, accessories, aprons, leggings, scarves and special occasion dresses. I'll post about my watermelon skirt when it arrives!

A HIDDEN GEM!!!! The store had a welcoming vibe as soon as you walk in. There's a fantastic…read moreselection of clothing and a lot of variety. Found a lot of designer, which were all so gorgeous and good finds. The girl who was working there at the time was super helpful and provided great service while my friend and I shopped there. She was able to find clothing in our sizes and suggested a lot of pieces to us based on what we were trying on. To me, I think the prices were very fair and they were of excellent quality. There were also some other cool trinkets and accessories. This store has anything for everybody!!!!! Loved it

I enjoyed the downtown London area (never been), the addition of a couple of vintage shops really…read moreadds to the overall charm, experience. Most the stuff is pricey, there are some very cool items, got some nice pennants. I saw some jackets, etc I liked about 10+ bucks too much. I liked the design of this thin shop.