They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

I visited at least 5 other showrooms in my search for countertops and backsplashes. I kept coming…read moreback to MSI because of the superior customer service, second to none. During my most recent visit, I asked Hannah if she was one of the owners. Her knowledge of every stone, every style, care of the stones and alternatives when necessary. Hannah knows where every single stone is located in the large, clean showroom (also second to none) and every sample. Hannah's personality was very kind, warm and welcoming and when my kitchen is done, I hope she will visit in person to see how beautiful her vision was. She cared as much as I did that every detail was perfect and every question I had was answered, patiently and without pressure. If you are looking for tile or stone, save yourself the trouble and go to MSI first. You won't be sorry.

customer service was about as enjoyable as as getting your prostate examined. The two girls at the…read morefront counter are oblivious to what customer service is. They must be related to the proprietor because it would be difficult to see anyone else keeping them on staff very long.

We spent nearly $30,000 to have new flooring installed throughout our entire home, and…read moreunfortunately, the installer was the only truly positive part of the experience. He was fantastic and consistently went above and beyond. We were quoted for a complete installation that included new baseboards, but when the installer arrived, he had no idea the baseboards were part of the project. A project manager--who never stepped foot on our property--then called and attempted to "negotiate" an additional price for them. I refused because they were already included in our agreement, and the company ultimately installed them. We were also told that if new subflooring was needed, the additional cost would be $2,000 or less. Once the work began, they attempted to charge us another $8,000--on top of the nearly $30,000 we had already spent. Our biggest frustration, however, is the complete lack of customer care after the sale. Our floors were installed three months ago, and we have not received a single phone call or follow-up to ask whether we are satisfied, whether the flooring is holding up properly, or whether we have experienced any issues. Once the bill was paid, it felt as though we no longer existed. For a project of this size and cost, we expected much better communication, transparency, and follow-through. The installer deserves five stars, but the company's overall customer service does not. Would never recommend based on this alone.

Whatever you do, do not put in person information. They WILL NOT stop bothering you. Every hour,…read morethey will call, text and email. No matter how many times you block them, they will call from other numbers.

Awesome work, professional, and friendly crew. Veteran…read moreowned Just look at the pictures how can I not be happy with the work?

Motor City Floors has worked on our home three times over the past three years--coating our garage…read morefloor, front porch, and concrete patio. Each experience has been outstanding. The service was excellent, the installation team was professional and efficient, and communication throughout the process was superb. We are extremely satisfied with the results and would highly recommend Motor City Floors.

I would recommend Gary and his company to anyone. I had them install LVT and carpet in my home. The…read morequality and service was outstanding from start to finish. Photos to follow of my before and after transformation. Ask for Gary Garland and you won't be disappointed. Thank you Gary Karrie G.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

I've had a few satisfactory dealings with this handyman service in the past, but this last…read moreexperience was disappointing. The technician failed to arrive for a scheduled service appointment and did not provide timely nor proactive communication regarding the delay. I had to reach out multiple times to get updates and ultimately an explanation as to why no one showed up. While I understand unforeseen problems can occur, the response I received was not professional. Rather than offering solutions or attempting to reschedule, he simply provided excuses for the missed appointment and blamed his customers for the poor communication. When I expressed that the experience had been disappointing, he became irritated and ultimately suggested that I use another service. I took his advice and found someone else. Basic professionalism requires clear communication and accountability. Unfortunately, this experience lacked both. Based on my interaction, I cannot recommend this contractor.

Do not hire this company. Kevin is a lunatic. I couldn't answer his call to get a quote at that…read moreexact moment and he about lost it. Mind you, I have twin babies at home and work a full time job. I told him I'd call him when I got a minute. He then threatened me and kept texting me rude thungs all because I didn't answer his call. Thankful for yelp, because after reading these reviews I'm so thankful we didn't hire him!

I have bought various types flooring for many projects over the last 20 years+ from Northern…read moreFlooring and have always been impressed and very happy with the support, product, service, and advice I have recieved from them, particularly Henry. Henry is a Subject Matter Expert on anything related to flooring and my go to guy!

This was my first time purchasing and having new floors installed at my home. I looked at several…read moredifferent flooring distributors and after talking with the staff at Northern Flooring I knew I was going to buy from them! They were very knowledgeable and had large variety of floors to pick from. There friendly relaxed attitude made me feel like family. I was on a budget and there pricing was very competitive. I initially was going to install the floors my self but soon realized I needed help. Northern Flooring has top notch installers that can handle any project. I am 100% satisfied with my floors and the service I received. I highly recommend Northern Flooring!

I have used Pleasant Flooring twice, and received excellent service, both in store and during…read moreinstallation. Good carpet at a good price. Even though I was purchasing for rentals everyone was saying that I picked carpet to high end. The price point was good, and I wanted something durable, and stylish. I got that and look forward to my next visit in a few days. You do get what you pay for. The initial carpet is three years and still looks new. I like their selection of carpet, but most of all their customer service. Kind, good prices, and they come out and re measure before installation to make sure measurements are accurate. (That saved me some money. LOL). Leslie A.

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

Avoid at all costs. Subcontractors are sub-par and service recovery takes much effort.read more

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors…read moreFour Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was pissed but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them.

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!