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    Urban Alchemy

    3.4 (19 reviews)
    Closed 8:00 am - 3:30 pm

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    Community Service/Non-Profit

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    Two Urban Alchemy helpers
    Jane Z.

    Urban Alchemy is always there to help. This morning these guys sprang into action to help a cyclist who wiped out in busy traffic on Market Street. Urban Alchemy makes our community stronger, safer, kinder, and more compassionate. Look for the helpers and you'll find Urban Alchemy!

    I never thought I'd see this corridor clean!

    Wow - the neighborhood is totally transformed! I saw friendly Urban Alchemy guides everywhere today and no drugs or unsanitary behavior. The 7th street area around the Civic Center Bart station felt safe and clean. Amazing! It gives me hope for other parts of the city.

    Music, dancing and fun on Thursday nights at 6th and Stevenson.

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    7 months ago

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    8 months ago

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    5 months ago

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    10 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    Review Highlights - Urban Alchemy

    This morning these guys sprang into action to help a cyclist who wiped out in busy traffic on Market Street.

    Mentioned in 2 reviews

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    The Salvation Army Thrift Store & Donation Center

    The Salvation Army Thrift Store & Donation Center

    (161 reviews)

    $

    Mission

    In counter response to Hernandez A.'s negative review of the Valencia Street Salvation Army, I am a…read morelong time supporter of this Family Store location and Maria has always been a consistent bright spot at this store: professional, hardworking, and unfailingly respectful--even when dealing with customers who don't extend the same courtesy. Yelp isn't your personal grievance diary and taking a public swing at a longtime employee says more about you than it does about her. If you genuinely felt wronged, the adult move is to address it with management directly. As a person of color myself, tossing around accusations like racism in a review without substance isn't advocacy--what it is, is lazy, flippant and overreach. As for the store itself: Salvation Army Thrift Store continues to do what it's always done--support people who actually need it. Yes, prices may be up slightly (I only thrift clothes and shoes so increase is between $1-$5 across the levels), but they're still well below most local thrift competitors, and the mission behind the register matters. As a side note, the new rewards program is a great new added incentive! The Valencia team shows up, works hard, and treats people with respect. If that's not enough, no one's forcing you to shop here--feel free to take your expectations (and attitude) elsewhere.

    Really great store with a great collection yeah just a great time overall found some cool thingsread more

    Goodwill Store & Donation Center - Behind the glass cases

    Goodwill Store & Donation Center

    (159 reviews)

    $

    Lower Pacific Heights

    So easy to donate and drop off (super convenient roadside drop off. Haven't been in the store…read moreitself, but the people taking donations are super friendly

    Came in today, 2/2, around 2:00 pm with my two other friends, so that I and my friend could return…read morethese boots that had not worked out. We were not aware they did not accept shoes back, which is totally fine, but before knowing that, my friend had went to the register first asking for the return and the employee said their manager could help with that. A younger woman, who was the manager had came and helped her with the process, giving back $30 in store credit, so we still had no idea they had this "no shoe-return policy." I went next with a different cashier asking for a return as well and once they had saw I was returning boots, they had told me they do not take back shoes. I was confused and stated that my friend just gave theirs back a second ago and they still said no. The manager from earlier had came back overhearing the conversation, and realized she made a mistake. She was behind the 2 girls telling me the policy and tried to mouth she did not know and made a slashing motion to maybe have me deny my friend had gotten the store credit back from HER mistake. I wasn't sure what she wanted me to say, so I stated again, my friend just gave her shoes back. The manager then went on to RAISE her voice at me from behind the ladies, saying "Why would you do that" very rudely, and that I saw her saying she did not know. She said we were both somehow in hot water and placed a blame on me. I do not know if her goal was to embarrass me and my friends or have me be in the wrong, but that definitely caught me off guard. Mind you, I did not point to her or single her out saying she was the one who helped my friend, I was genuinely just confused. If this is how they train their management to respond to mistakes or events they should have been fully accountable for regarding a mistake THEY made, I will not be returning. Employees--especially managers--should have a clear understanding of company policies and communicate clearly and professionally. Speaking to young women in a public and such disrespectful manner is unacceptable and ruined our entire experience.

    Urban Angels - No signage

    Urban Angels

    (4 reviews)

    Union Square

    This donation center was recommended to me via NextDoor, assuring me they would take my jacket with…read morea small hole.Their website lists an address in Diamond Heights Shopping Center. How hard could that be to find? Er, really hard. I resorted to GPS which dead-ended me at the Post Office loading dock. Finally, I thought to call them and the recording sent me upstairs between Walgreens & Safeway. Who knew?! Absolutely zero signage. Mystery staircase, walkway, boarded up windows- hark, a faded logo on a locked door. I almost left, but then noticed a black garbage can with a clipboard on top. Leave your email & they'll send you a receipt. Sigh. I wanted to know if they also take shampoo, took a chance & left it along with a warm down jacket. Like I said, the jacket has a small hole, & nobody I spoke to wanted it, so it was either find a cold street person or hope the jacket will go to a good home. So, I give these angels 4 stars for the good work they do- assuming it's everything listed on their website. Minus 1 star for zero visibility from the street level. A sign or two would certainly bring them much more donations.

    I've volunteered for many organizations over the years, and Urban Angels is really up there…read more It's rare to volunteer and feel a direct impact from your work. But Urban Angels is right there, supporting unhoused people directly in the community. The connection and impact is felt and so life giving. Nelson and the team and fantastic too! Nelson has a truly pure heart that drives his work here - and it just keeps going. It's incredible. If you are looking to volunteer, financially support, or benefit from a local non-profit organization, Urban Angels is a great org to partner with. Thanks Nelson and team for all you do!!

    Goodwill Store & Donation Center - So bad it's good

    Goodwill Store & Donation Center

    (160 reviews)

    $

    The Haight

    Great store, great finds. Huge kudos to the staff, especially Marie. They make it such a fun…read moreshopping experience. Will be back soon!

    Please train your staff on the right way to interact with your customers. Until recently, one…read morecould try on clothes over clothes and like many other customers, I did just that over my leggings and tank - been doing this for years since this store closed all of their dressing rooms during the pandemic. Careening from across the store comes a banshee yelling at me that I can't try on clothes no matter what. I have never seen this worker before and as a regular, it was obvious she is new (older maybe in her late 50's/60's, Latina, heavier set with red-brown curly hair). Instead of rudely yelling at your long time customers, it is management's responsibility to train your staff to respectfully tell your customers that the rules have changed (I was just at this same store last week and tried on clothes with zero issues), if she had done this, then it would have been no issue. Shante, the newish store manager, came by and calmly intervened and explained and corrected this newbie that customers still can try on clothes, just not in this section of the store but only in front of areas with mirrors. I was totally fine with this new rule, I was not fine with being yelled at by this untrained worker. Note to Management: please give this person more training because she is doing a big disservice to your otherwise great store (always had great interactions with management and staff like Ashley and Mariah) - it is obvious she is not ready to be put in a public interfacing position and needs more training and would be better in a non-public position like at the bins or the donations area. Advice for customers, avoid this worker at all costs.

    Urban Alchemy - nonprofit - Updated May 2026

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