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Goodwill Donation Center

4.5 (58 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 week ago

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Reviews With Photos

Drive through donation in operation
Mandy H.

Arrived at 9am on a Tuesday in a car, was in and out through the drive-through donation in 15 minutes. There was a line of 10 cars wrapping around to 17th Street but it moved quickly. Pre-sort your stuff into bags of clothes, wares, and shoes. Then pull up to the large cardboard bins and put your stuff in yourself. There are workers sorting bins and directing traffic, but the work is hot and hard and they are busy, so the more prepared you are to take care of yourself, the better for everyone. Everyone is wearing a mask and is 6+ feet away outdoors. You could also just park around the corner and walk your donation into the lot to avoid the car line. I didn't get a donation slip because I didn't want to wait or make other people wait for me.

Jice E.

Self serve with people to answer questions. Bins marked fir sorting items. Easier if you presort. Receipt is online. You fill it out yourself and print. They do t sign it.

Exit side on Arkansas St. This place is almost right on the corner of Arkansas St and 16th St. The entrance is on Wisconsin St and 16th St.

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1 month ago

Super smooth. Place is great and people are friendly. Recommend! Yelp says I need more characters...

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2 days ago

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2 years ago

Business owner information

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Ijeoma E.

Helpful 4
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1 year ago

Helpful 3
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1 year ago

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2 years ago

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Ijeoma E.

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2 years ago

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Ijeoma E.

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1 year ago

Super friendly, great staff, easy drop off at 121 Wisconsin st! Please help them by only donating clean clothes and bedding!

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3 years ago

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5 years ago

Helpful 17
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4 years ago

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Ijeoma E.

Helpful 4
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2 years ago

Excellent donation spot. The people are so helpful, kind, and patient. It's so easy to donate, just pull up in car. Thank you Goodwill.

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6 years ago

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6 years ago

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3 years ago

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6 years ago

Helpful 1
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4 years ago

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Ijeoma E.

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4 years ago

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Ijeoma E.

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3 years ago

Very Nice Donation center. It's easy to pull up with car and drop off things. Very easy going workers and always ready to assist.

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Ijeoma E.

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4 years ago

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5 years ago

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Ijeoma E.

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5 years ago

Easy to drive through and drop off. They have big bins where you can drop off different types of things. Easy and convenient.

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5 years ago

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5 years ago

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3 years ago

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3 years ago

Easiest and fastest donation process ever. Alice was a super help and very friendly. Next time I have donations, I'm going here.

Business owner information

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Ijeoma E.

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Photo of Caro U.
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4 years ago

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2 years ago

Simple and Easy to donate here. Drive right through and pleasant and polite staff are right there to assist.

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Photo of Gene X.
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6 years ago

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4 years ago

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4 years ago

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Ijeoma E.

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6 years ago

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Cynthia A.

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4 years ago

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Ijeoma E.

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4 years ago

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4 years ago

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Ijeoma E.

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5 years ago

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Ijeoma E.

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5 years ago

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5 years ago

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4 years ago

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Ijeoma E.

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5 years ago

Easy, drive through donations. Staff always helpful and courteous. Always helps with lifting and sorting.

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Ask the Community - Goodwill Donation Center

What are the days/hours this location is accepting donations?

Hello Laura, we are open daily for donations from 9 am to 5 pm. We hope to see you! Thanks- SF Bay Goodwill.

Is donation drop off open when it is raining?

Hello Mike, yes we are. Thank you- SF Bay Goodwill.

Do they accept food in the form of fresh produce?

Hello Ruth, we do not accept food donations. Please visit our website- https://sfgoodwill.org/donate/donate-goods/what-can-i-donate/ for items we accept. Thanks- SF Bay… 

Do they accept furniture?

Hello Robert, unfortunately, we do not accept furniture donations at this time. Thank you- SF Bay Goodwill.

Do they accept dolls donation?

Hello Jacob, yes we do. Thank you for your donations. SF Goodwill.

Do they accept book donation?

Hello Jacob, yes we do accept book donations. Thank you- SF Goodwill.

Do they accept book donation?

I dropped off a box of books about 2 months ago.

Are you open on 12/26/2021, the day after Christmas?

Seeing how that's a Sunday and they are currently closed Sundays and Mondays, it would be no.

Are you currently accepting clothes and toy donations?

They do accept clothes !

Do you take suitcases, luggage bags, and backpacks? If so, what category would that fall under?

Hi Suz L, Yes we accept suitcases, luggage bags, and backpacks that are in good or gently used conditions. Here are the categories; so your donations can fall under… 

Hi. Several people say to presort into categories. So far I see Clothing, Shoes, eWaste, housewares. What are other/all categories? Thanks!

Hi Audrey, The categories are as follows:… 

Do they take mattress donations?

No. GW didn't take mattresses even before the pandemic. Actually, they don't take donations of any furniture at this time.

View All 23 Questions

Review Highlights - Goodwill Donation Center

“During Covid all the regular goodwill stores were closed and when they reopened they weren't accepting donations.”

Mentioned in 4 reviews

Read more highlights

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The Salvation Army Thrift Store & Donation Center

The Salvation Army Thrift Store & Donation Center

(161 reviews)

$

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I am a long time customer at the SF Valencia st. store…read more. And living across the street.I shop there 3-4 times a week.. It amazes me how hard these employees work so hard! Moving and lifting furniture and moving racks of clothing.. I have seen managers come and go over the years at this location.. They are lucky to have a long time employee named Joann who has been at this location for years. She appears to be the glue that keeps this store running smoothly! All of us neighbors love and respect her professional and friendly work ethics ..And we notice how the other employees love and respect her. I noticed 3 weeks ago on a Friday..a rude lady customer caused a disturbance on the store floor demanding to take other customers merchandise that was in their carts . ,saying that she wanted them etc.. She approached the employee David ,who was so calm and professional ,she was demanding to have access to other customers merch. I was impressed how much time he spent listening to her screaming demands.. I heard him explain to her that first come first serve etc.. Prior...I heard her screaming at that customer , then she approached me ..I had picked out a frame earlier which I had next to me.. She demanded that I give it to her.. Out of courtesy, I was putting frames back on the wall that were left on the floor by other Customers .. This employee David has patience of a saint and should be commended dealing with these type of Karens ..LOL

In counter response to Hernandez A.'s negative review of the Valencia Street Salvation Army, I am a…read morelong time supporter of this Family Store location and Maria has always been a consistent bright spot at this store: professional, hardworking, and unfailingly respectful--even when dealing with customers who don't extend the same courtesy. Yelp isn't your personal grievance diary and taking a public swing at a longtime employee says more about you than it does about her. If you genuinely felt wronged, the adult move is to address it with management directly. As a person of color myself, tossing around accusations like racism in a review without substance isn't advocacy--what it is, is lazy, flippant and overreach. As for the store itself: Salvation Army Thrift Store continues to do what it's always done--support people who actually need it. Yes, prices may be up slightly (I only thrift clothes and shoes so increase is between $1-$5 across the levels), but they're still well below most local thrift competitors, and the mission behind the register matters. As a side note, the new rewards program is a great new added incentive! The Valencia team shows up, works hard, and treats people with respect. If that's not enough, no one's forcing you to shop here--feel free to take your expectations (and attitude) elsewhere.

Urban Angels - No signage

Urban Angels

(5 reviews)

Union Square

This donation center was recommended to me via NextDoor, assuring me they would take my jacket with…read morea small hole.Their website lists an address in Diamond Heights Shopping Center. How hard could that be to find? Er, really hard. I resorted to GPS which dead-ended me at the Post Office loading dock. Finally, I thought to call them and the recording sent me upstairs between Walgreens & Safeway. Who knew?! Absolutely zero signage. Mystery staircase, walkway, boarded up windows- hark, a faded logo on a locked door. I almost left, but then noticed a black garbage can with a clipboard on top. Leave your email & they'll send you a receipt. Sigh. I wanted to know if they also take shampoo, took a chance & left it along with a warm down jacket. Like I said, the jacket has a small hole, & nobody I spoke to wanted it, so it was either find a cold street person or hope the jacket will go to a good home. So, I give these angels 4 stars for the good work they do- assuming it's everything listed on their website. Minus 1 star for zero visibility from the street level. A sign or two would certainly bring them much more donations.

There lucky tgere getting 1 star. I just had the most rudest experience talking to a male staff at…read morethis non-profit. I asked about any other 1 on 1 tutoring for my middle schoolers and in a rude way he shut me down.! Just because you work for a non-profit you need to learn how to be a people person and not so rude to people asking you about your services!!

Goodwill Donation Center - donationcenter - Updated October 2026

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