Cris is AMAZING! She helped us with the inconveniences that happened at the thrift store for 2 days…read morestraight! She was very understanding and caring! WE LOVE CRIS! The value of some of the stuff that they want for items is ridiculous. It's best to go on the discount days that they offer. They also have very little selection on clothes for the kids/babies. (Shout out to Cris!!!!!)

Really bummed today about the restrictions on dollar day. Usually I leave there spending $50+ but…read moretoday majority of what I had was purple not even getting me to the ten. Why fight the crowds when I could go thrift somewhere cheaper? I have always told all of my friends about this day, but unfortunately will not be back on the first of the month.

The service provided by Miguel during our donation run was amazing. He was very kind and helped us…read moreout thoroughly. A very smooth and simple interaction.

It's only been a few months that I've been coming here, so I'm sad to say that I'm breaking up with…read morethis location. The manager is a little sassy for me. I exchange things frequently, because why keep something you don't love? Every time I bring an exchange here, she goes "All of thissss??" and it drives me crazy. It's like 3-4 items? So yes please, all of it. There are no dressing rooms, so if you'd like to cut down on exchanges, please feel free to tell corporate to reopen them. The last time I exchanged a tank top as I didn't notice there was a hole where they had pierced it with the tagging gun, she sneered at me and went "You paid $15 for a tank top???" I'm like... ma'am, it could probably be resold for twice that, and anyway, it's none of your business? I also agree that donated (and damaged) goods shouldn't be sold at that high of a price, so it'd be one thing if you're commiserating with me about recent markups, but there's really no need to throw shade my way about it. Also, it's really dimly lit and musty inside. They seem to be having trouble with their A/C or something. Not pleasant to shop here during these summer months!

Love the color coded presentation and displays. Friendly staff. Found some good items. Will come…read moreagain when I'm in the area.

What a super cute shop, they had a variety of items and I love they have a fitting room. Prices are…read moresomewhat reasonable. For a thrift store I did find some items a little more expensive but not too bad. Staff was very friendly and the only suggestion I have is to maybe put the clothes on order of size. Everything was more based on type but not size so you had to kind of really look. Would definitely be back

Have donates many times. Mostly clothes and small household items. Someone has always been posted…read moreat the donation truck who has helped .

This has to be one of the worst thrift stores in the county. Prices are ridiculously high. The…read moreprices of clothing are more expensive than most retail stores. Skip this store all together. I have been to other Salvation Armies and the prices are normal. I don't understand who is in charge at this location but you need to be fired.

I love the selection, service and value at this store! They were very helpful and I went home with…read moreboots that fit me perfectly. I highly recommend Work Boot Warehouse.

I honestly don't think I've ever encountered a more ridiculous policy at a retail store. I came…read moreinto this boot store because I was actively looking to purchase a pair of boots that day. I wasn't just browsing, killing time, or asking an employee to bring out every boot in the store while I decided whether I was interested. I had a specific boot I wanted to try on because I was seriously considering buying it. The issue was that the boot was from a different brand, and I was told I would have to pay $50 just to try it on. I understand that stores have to protect their inventory and that employees' time has value. But charging a customer $50 simply to try on a boot is an incredibly poor customer experience. Especially when the customer is standing there ready to potentially spend money on the product. I wasn't wasting anyone's time I was there to buy something. The entire purpose of a boot store is presumably to allow customers to evaluate the fit and feel of footwear before purchasing it. What makes this even more frustrating is that I wasn't asking to take the boot home, wear it around town, or use the store as a free fitting service before purchasing somewhere else. I wanted to try the boot on n the store, with the intention of buying it that day if it fit and felt right. Charging $50 before I could even determine whether the boot fit was enough to make me walk out. There is a huge difference between having a reasonable policy to discourage people from repeatedly trying on products with no intention of purchasing and charging a legitimate customer $50 upfront just for the opportunity to try on a pair of boots. If your policy is designed to prevent people from wasting your employees' time, it seems completely backwards when it ends up driving away someone who was actually prepared to make a purchase. I left the store and will be taking my business elsewhere. There are plenty of places that understand that letting a customer try on a product is part of selling the product . $50 to try on a boot is not a reasonable customer experience. If that's the policy, that's certainly their choice, but customers also have a choice about where they spend their money. I won't be spending mine here.

What happened here?…read more What once used to be a creative thrift store concept that benefitted Habitat for Humanity, has now turned into a junk yard full of rejected, some high-end, but badly damaged merchandise. What made me even more shocked were the lofty prices that made no sense whatsoever. Grossly damaged furniture, like $600 for 4 ugly, scarred, nondescript black chairs? You have to be kidding! I wouldn't even consider most of what I saw, because it was tasteless. We left quickly. It only motivated me even more to hit real thrift stores, chains and mom & pop, and pour through online marketplace sites. Their parking lot was empty. No surprise. These guys need a reality check. I'm disgusted.

All the hate I do not get it. This place is not Marshall's but much better than the Goodwill. There…read moreare good deals here all you have to do is simply look and know quality. Besides the money goes to helping people.

Clean so organized and Exceptional special disc:) Had to…read morereturn what son didn't fit for work and found much more for MEEEE!) Jennifer was so helpful and when you enter the store a warm SHOUT Out Welcome Greeting. Thomas store manager was so fast assisting Jennifer for my returned items. WOW! Excellent Teamwork & Service:) Highly Recommend & will be BACK if ever around area.

Goodwill in Redlands is a hidden gem off Colton Avenue. This is my 3rd time here. I like to walk…read morethrough to see if they have anything. Like all Goodwills, it is a hit or miss. I would think in Redlands, you might find higher end items but I don't find that true here. Also don't know how they come up with pricing on new items like the Flojo flip flops that I bought. The place was neat and tidy. I do like the 50% off color tags. That's where you can find a bargain. I'll be back again when I'm in the area.

I got my AllSaints bracelet and Seiko 5 watch resized professionally. I actually had to go in twice…read morebecause the first time the link was still a bit too big, but they fixed it perfectly the second time. It cost $35 total for both, which I thought was pretty reasonable. The staff were really nice and professional the whole time too.

John was the biggest help ever. Was a very insightful experience, very honest as i was selling a…read morefew rings and a watch. I ended up keeping the rings and selling the watch for a more than fair price. It was a wonderful experience and i will go back for any jewlery needs. Thank you so much for the knowledge you gave me.

I have come to this thrift shop several times. It's on the smaller side and often feels pretty…read morecrammed to me. You will find a little bit of everything, from clothes, to books, kitchen, toys, crafts, decor etc You might wanna pay attention to your receipt, as I have been overcharged before. The older ladies who work there, seem to be a little overwhelmed when it gets really busy. That said, I've found everyone working there pretty friendly and willing to help, if you are looking for something.

I went into this thrift store expecting a positive experience, especially because I genuinely…read moreappreciate organizations like this. Before checking out, I overheard the same cashier explaining to another older customer that the people working there volunteer their time and aren't paid. That honestly made me appreciate the organization even more because I believe volunteering from the kindness of your heart is something worth supporting. Unfortunately, that appreciation disappeared the moment we reached the register. The same cashier was checking out my sister and me, and I'm not sure if the way we were treated had anything to do with us being two younger brown adults, but the interaction was incredibly uncomfortable and humiliating. My sister tried to explain the price of the hangers she was purchasing. Rather than simply listening to her, the cashier questioned her and refused to believe what she was saying, even after my sister showed her a physical picture she had taken showing the price. To be clear, this review is not about the price. We completely understand that employees need to verify prices. What was upsetting was the unnecessary attitude and the way my sister was made to feel as though she was being dishonest. Then, completely unnecessarily, the cashier commented that the hangers were too "small" for our clothes. What exactly was she implying by that? Was she making a comment about our bodies or our size? Regardless of what she meant, it was an extremely inappropriate thing to say to a customer. My sister politely explained that she was purchasing the hangers to hang her pants. Instead of simply moving on, the cashier responded with "ew, that's disgusting." Who says something like that to a customer? There was absolutely no reason for that comment. It was rude, disrespectful, embarrassing, and completely inappropriate. A customer should never have to stand at a register and be spoken to in a way that makes them feel humiliated for something as simple as purchasing clothing hangers. What makes this even more upsetting is that I had been excited to support this organization because I respect what thrift stores and volunteer-based organizations represent. Unfortunately, one employee's behavior completely ruined that experience for me. I left feeling angry, disappointed, and, most importantly, humiliated on behalf of my sister. Watching someone speak to her that way while she remained polite was incredibly upsetting. I genuinely wish I had recorded the interaction because it was one of those situations where you leave thinking, Did that really just happen? I will never be returning to this location. I hope management takes complaints like this seriously and understands that volunteering or working for an organization does not give anyone the right to belittle, embarrass, or disrespect customers. People come into these stores to shop, donate, and support the organization. The absolute least they deserve is basic kindness and respect. One star is honestly generous. If zero stars were an option, that is what I would give

Dang thrifting is getting crazy expensive. Like some of the…read moreprice tags seem absolutely outrageous for 2nd hand stuff. We found a few things for our teens as they love thrifting. Employees were friendly and helpful. Inside is well maintained. Just wish whomever puts the prices would get a clue and price the items properly.

This Salvation Army is pretty large. There is more than enough space for clothes and furniture. I…read moresaw a lot of holiday merchandise available and even some new w/ tags items too.