I recently had weight loss surgery here on the 13th of February. I was in the hospital for 2 days…read moreafter. First let me say I have never had major surgery so I was pretty nervous and scared of the unknown. My surgery lasted about 45mins for the VSG procedure. I woke up pretty out of it and I remember asking "oh did I have the surgery yet?" My mouth was extremely dry. And I was not allowed to have any fluids after the surgery. So the nurse dipped a sponge on a stick in ice water and told me I could bite on the sponge. It sounds like hell...but those little trickles of ice cold water were like heaven! I didn't have any immediate pain waking up because I think the pain meds were still working. After about 30mins of the nurse giving me the sponge soaked water in my mouth, and helping me to cough by applying pressure to my abdomen area to limit the pain. (It was excruciating to cough) I was moved from recovery to my room. There I met one of the first nurses who would take care of me. She was probably the best nurse in the world and I do not exagerate. In fact all the nurses who took care of me post surgery were great. It's why I wanted to write this review. I was in lots of pain from one of the 3 incisions I had from surgery. which I would later come to find out is normal because it's the incision where they pull out a portion of my stomach. I was given Morphine and Dilaudid. Whenever I pressed the call button someone would come and help me. Everyone was caring and compassionate. It can be pretty embarrassing having to have a catheter inserted, or wearing nothing but your gown and having to expose yourself so they can give you shots...this what separates the good nurses from the great nurses...making a patient feel dignified. Which the nurses who cared for me at highland hospital for sure did during my entire stay. 5 stars!

This past Thursday, 8/8/19 I had surgery here at Highland for an "Umbilical Hernia". There was…read moresomething about Highland, it had a peaceful, calm setting. From my pre-examination visit, a couple of phone calls prior to surgery, and on the day of surgery, it was a calm atmosphere. No one likes to go to the hospital if you know what I mean, it's human nature. So when you do go, it's nice to feel comfortable. One thing that impressed me on the day of my surgery, was when my friend dropped me off, I waited at the entrance while he parked,a gentlemen came up and greeted me. He asked if he could help me. He was a volunteer I believe, a nice touch for Highland! Anyways from there we went to registration, I got processed, my friend left. Not long after that, a medical tech came and got me. She took me downstairs to the OR and explained things to me. Then 2 other techs came in and helped me get prepped. They were all super people and wasted no time. Then when my time came up to go in for surgery, there was a delay, ugh!!! My doctor had an emergency which needed his immediate attention. I was held up for about an hour and a half or so. But, all the people of the OR checked on me and made sure I was ok. Then it was my time,they wheeled me in and took care of business. I was on my way home not long after that. In and out the same day. :) My hat goes off to Highland Hospital and the people who took care of me!

I went in for X-ray and the nurse told me to go to the desk for my paperwork. She said I sprained…read moreit. I said "well can you wrap it??" She was in a hurry to go home. Doc called after hours and told me to call back. I did but they were closed. He never called back. I finally called my primary doctor and he told me to go back and get a splint put on so I did. She put it on my foot so tight and told me to take tyelenal for pain. I was in excruciating pain that night !!! I went to orthopedics and he told me I fractured my foot!!! I will not go back to Wilson urg care again!!!

this place is a joke I've been trying to get a hold of them for weeks now about a prescription that…read morewe need that isn't filled out correctly. No one will answer the phone. No one will respond to the pharmacy that has the prescription. I need an administrator and I don't know how to get a hold of one if anyone knows how to get a hold of an administrator at the Wilson health center in Rochester, New York on Carter Street. Let me know. Thanks.

Last week I had to have a blood draw for an upcoming doctor appointment. It has been years since I…read moreused the Rochester Regional Lab at 400 Crosskeys Office Park, Suite 425, Fairport, NY 14450. It's not my usual spot but I ended up there. I am absolutely delighted with the staff there. I am needle-phobic and "a tough stick" on a good day. My veins roll, hide and often refuse to cooperate. The phlebotomist listened to my concerns and what I've learned from past --difficult-- blood tests. She looked at both arms, checked out a hand and decided to call in a more senior staff BEFORE trying to stick me. Wise, and very considerate! The second staff member did an excellent job. Not entirely painless, needles never are, but this lady, (I believe her name is Jennifer) did a fantastic job getting in and getting the blood with no mucking about. There was NO bruising even though I bruise very easily. The only mark on my arm was from the adhesive tape that I pulled off 8 hours later. Very sticky tape it was. I will go out of my way in future to use that office for my quarterly blood draws. Excellent job, both of you!

Very professional; we had a Genova Diagnostics test kit and the Rochester Regional Staff knew…read moreexactly how to handle it. No appointment was necessary and the wait time was only 15 minutes. The blood draw took less than five minutes even though it was a lot of tubes. The phlebotomist even allowed my son to watch videos on my phone to keep him calm during the procedure. I would definitely recommend them to family and friends especially those who have children with special needs. I wish they'd open a location in Buffalo!

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!