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    UR Labs

    3.3 (3 reviews)
    Closed 7:00 am - 12:00 pm, 1:00 PM - 4:00 PM
    Updated 3 weeks ago

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    4 months ago

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    WellNow Urgent Care

    WellNow Urgent Care

    2.2(6 reviews)
    3.7 mi
    Walk-ins welcome
    Certified professionals

    A friend of mine had an eye injury at her place of work, and workers comp there said she needed to…read morego to Wellnow. So I took her to the nearest one, which was in Webster. We arrived at the door at eight pm, only to find out that every Wellnows close at 8 pm. "But I'm hurt!" "Come back tomorrow." The person with the injury said it was slight, and agreed to come back tomorrow, making an appointment for just after 8 am, when they open. After waiting for a half hour, we were told that we might have to wait another two hours. "But we had an appointment." "People came in before you." It's now an hour and a half later, and we're still not out of here. That says it all, doesn't it? The reason this is a three-star review, not a one-, is that the office receptionist was polite, decent, apologetic, and did her best to explain the hold-up; her, I would give a five. And I'm told that the medical care, when it finally arrived, was humane and competent, which also deserves a high mark. Nonetheless, my advice to Wellnow is to consider having at least one (1) establishment somewhere open 24/7 so that injured people after 8 pm won't be surprised by their closed doors. And also to work on their scheduling.

    If you need to be seen call first to make an appointment!!! If you make an appointment online then…read moreyou will not be seen at that time. Made an appointment for 12:30 and didn't get contacted until 1:40 when I had another appointment. They do not care about your time. The staff are nice but the system is appalling. If someone makes an appointment there should be a room open for that time.

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    UR Labs - medcenters - Updated May 2026

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