Lauberge Sedona is a beautiful property, but unfortunately the customer service fell far short of…read moreexpectations. On our first morning, we arrived at the restaurant around 10:45 a.m. and were told breakfast service was ending. Our only options were to wait for lunch or try room service, which wasn't guaranteed. This was especially frustrating given how far our room was from the dining area. We asked the front desk if we could place a room service order without returning to our room. Although the concierge tried to help, no one followed up for about 15 minutes. While our server was kind, the manager, Ryan, made no effort to resolve the situation or take accountability. Despite the dining area being nearly empty, we were told we could not be seated and had to take our breakfast to go. Hoping for better service the next day, we ordered room service again and were told the wait would be one hour. Our food arrived an hour and twenty minutes later. We were also told the Duck Pond pool was open 24 hours, but when we arrived it was dark, unattended, covered in dirty towels, and had no clean towels available, giving the impression it was closed. While the setting is stunning, the disorganization and lack of service significantly impacted our stay.

I was very impressed with how many administrative and logistical headaches they managed for us…read moreleading up to getting our home on the market. They've been super responsive and full service. All classy people and very professional services, but still down to earth, approachable, and easy to work with. I hope to expand the work we're doing with them and am surprised with how impressed I am! I got so much more than I thought I would!

We stayed two nights in a one-bedroom suite at the Sedona Springs Resort…read more I'll start with the good: - The prices here were far more reasonable than most other places in Sedona; Sedona in general is an expensive tourist town, so save on lodging where you can. - The one bedroom suite was massive. We had one regular bed and two pull-outs, plus a full kitchen (full fridge, dish washer, stove, etc.), and the room had supplies for cooking and dining in. We also had a large dining room table. - The resort has plenty of amenities for long-term stays (a laundry room, pools, gym, etc.) - The staff was always nice and overly accommodating! I was worried that they would push the timeshare presentation on me, but not a single person did, which I appreciated. My criticisms (all minor): - The front desk is not open 24/7. We were originally planning on arriving between 11PM and midnight, but after learning last minute that check-in ends at 10PM on weeknights, we had to rearrange our plans. This isn't the end of the world, but something to be mindful of. - Our TV connection was not working most of the time. We were trying to watch sports or movies during our stay, and often had a bad connection. - The dryer in our room would not dry our clothes. We ran the dryer through its full cycle probably 3-4 times before giving up; our clothes were still extremely damp. -The recreation room was pretty minimal, and the gym was fairly small. Overall, I would come back again. I think it served its purpose as an incredibly spacious place to stay for relatively cheap in one of the most beautiful towns in America.

The only positive aspect I can give about Sedona Springs resort is the location in Sedona. It sits…read morein the heart of the city and it is super easy to get to everything in the Sedona area. The check-in process was easy and they will give you a parking pass that needs to be viewable while you were on the property. Once we entered the room, we found it to be ordinary. We had a standard king-size bed, a small kitchen and a private balcony area. Two pool towels are located in each room. As we adjusted the air, we noticed the air vent was absolutely filthy. After we settled our luggage, I went to get ice near the pool. The ice machine was broken. I went to the front desk to ask for another location and the receptionist didn't even look up from her phone and just told me "go outside to the right" after some nearby hikes in the area, we came back to the room and decided to go to the pool area closest to our unit (239P) it was late afternoon as we entered the pool. It was a little chilly so we decided to go to the hot tub. The hot tub was also broken. We collected our items and went to the larger pool to use that hot tub. The trash by the pool was completely full the day we arrived and was never emptied in four days. Trash was literally overflowing onto the ground. The Wi-Fi in the room does work, but it is very weak. Parking is very limited in the afternoon when everyone is done with hiking. They reserve six spots in front of the front desk for check-in after a four day stay I had only ever saw a gold cart parked there or one car at a time checking in. After paying for a room, I don't appreciate it being treated like an Airbnb. The instructions on the checkout sheet asked us to load the dishwasher and run it collect all trash from the room and return the keys to the front desk. If you were looking for a resort style place to stay in Sedona, do not stay here.

We stayed at the Sedona Bella Dona for five nights - five blissfully relaxing days and nights…read more Everything was wonderful! The entire home was super clean, linens and towels were soft and plush, and the dishes, cookware, and other supplies were in great supply and good condition. Having the outdoor grill was fabulous as well. You can make a quick bite or craft a gourmet meal in the beautiful kitchen. The Bella Dona is literally a haven of peaceful rest after a day of exploring all of the beauty that Sedona and the rest of Arizona has to offer. Whether you want to relax in the hot tub or just shower off and enjoy spreading out in the living room or on the patio, you will feel the tensions of the day just melt away. They have a lovely chess/checkers/backgammon game board in the living room plus numerous board and card games under the bar if that's your thing. We had one minor mechanical issue while we were there and the staff fixed it while we were out (we granted permission for them to enter). We experienced nothing but fantastic customer service from booking through check-out. They were easy to reach when we had questions and very quick to respond. Each of the staff I encountered were incredibly polite and professional and helped us in every way they could. I would HIGHLY RECOMMEND staying at the Sedona Bella Dona!

Renters beware! They have an EXTREMELY strict "no refunds" policy and are unwilling to work with…read morecustomers. In February we booked a vacation through AirBnB with Dove Wing Knoll; one of I Love Sedona's properties. 45 days out from our July 2022 reservation we told them that we had no choice but to postpone our trip due to our new home build's closing delay (we are now closing on our house the week we were supposed to be on vacation). They said they would "do us a favor" and allow us to reschedule the trip before August 2022, but there were only a handful of days available in the booking calendar between June and August 31st, and we have children that cannot miss school unless it is during a school break. It was an unrealistic offer and they knew it. We attempted to negotiate with them, asked for a credit for a future stay in lieu of a refund, but NOPE. They are completely unwilling. I asked to speak with someone in senior leadership about our situation and was told I was already speaking to "the highest ranking company representative that speaks with guests."...really? Seems a bit odd. I wonder if the owner, Jim Bizily realizes how pompous that sounds. We are paying them almost 5k and getting NOTHING in return. We tried resolution/mediation with AirBNB customer service, and have opened a claim with BBB. I realize at this point they have gotten away with 5k of our hard earned money, but I will be damned if I don't warn others so they do not make the same mistake we did in booking with this company. It is sad to see the bigger property management/vacation rental companies taking over AirBnB and VRBO and essentially stealing from customers by using their ridiculous policies to take advantage of the customers with good will. We just wanted to change our reservation dates. Damn....we got all this instead.

We stayed in the sunset suit #4 and had such amazing weekend! The location is tucked away super…read moreclose to the red rocks with gorgeous views. The apartment was clean, spacious and we loved the complex. It was quiet and relaxing and so close to so many shops and restaurants. Would definitely stay here again!

The Eagle's Nest #8 had beautiful views out of every window. Very clean, well stocked, 2 bedroom, 2…read morebath VRBO with comfortable beds. The trailhead for Marg's Draw is just off of the parking area. It is in the Coconino Forest. The Hillside Shops and restaurants are within walking distance. Don't miss The Javelina Cantina or Hudson's.

I was very pleased with the cleaning Eden did for my house! It was spotless it, smelled great and…read moreshe even organized my towels in the linen closet so it was more efficient. My windows were clean and spotless, too, no streaks! It was money well spent. I needed everything organized and spotless for the Airbnb guests to come in and just enjoy themselves. I will use her again!

Everything was sooo clean and shiny and organized when they were done. I couldn't be happierread more

This place is absolutely dreamy in so many senses of the word! For starters it is in Sedona and the…read morelandscape has to be seen to be believed. Bell Rock is visible from the room we stayed in and what a sight that is! The beds are wonderful and about the best I've had anywhere. It's all very home made from the beds, decoration, paintings, jewellery, breakfasts and cookies in the evening. It takes a while to acclimatise to Sedona time at least it did for me, but not that long and once I did, it was amazing. Dee and Phil built this place and it oozes creativity. You will feel inspired. If you are interested in coming to Sedona to visit the vortices, then you won't need to travel far, because there are several in the garden alone. They also rent out studios for longer periods of timeI'm tempted. In fact I cannot wait to go again!

From the owner: We are a large 6-bedroom rental property in Sedona, Arizona. read more

I rented my dream home from these folks, despite the negative reviews. This home goes down as one…read moreof my all time favorite spots I have lived in. It was very well maintained, and when minor maintenance issues arose, they took care of it pretty quick. While they were someone particular when conducting the exit inspection, I realize this is because they have high standards. I went on to rent a place in another state and the standards were very poor. I'd recommend this company, just be sure to document any damage or wear and tear upon move in very, very carefully.

The only good reviews seem to be from homeowners…read more The place we rented was a terrible mess. Dirty, disrepair, unsafe. Then they tried to say we left it dirty and caused some minor damages with items we didn't even use. Do NOT rent from homeowners that use this property management company. Let their places sit vacant for awhile and then they will care a bit more about the tenant experience.

The Red Agave Resort , is now my all-time favorite place to stay! It is clean, warm, cozy, and so…read moreincredibly beautiful. The staff is helpful and genuinely kind. I can't wait for my next visit!

Great inside decor cozy and you can eat and chat with freinds…read more Coffe was good. But always busy.

The last couple of years Jacob Siebert has guided my family and a few other couples I know, to find…read moreterrific stays at the properties he expertly manages.He is careful to listen, kinda like he is booking for his best friends or even his parents! If you don't want to be rushed through the queue of callers, are looking for a curated fit for your vay-cay, I recommend Jacob at Sedona .org

We recently stayed in "Sedona Sky View". The house was amazing: spotlessly clean, extremely…read morecomfortable all around, well equipped, conveniently located, and simply beautiful. The view from the house is awesome. We were two couples staying there and the setup could not have been better for us. Prior to our stay, I had a few questions and found it easy to connect with a live person that the Sedona.org rental agency, all of whom were immediately helpful and friendly. This was such a pleasure compared to the frustrations I have experienced in the past when attempting to speak with a representative at one of the "other" large agencies. We can't wait to visit Sedona again and will begin our planning by using Sedona.org.

An Absolutely Magical Stay in Sedona I absolutely LOVED my…read morestay at A Sunset Chateau. From the moment I arrived, there was something so peaceful and special about this place. It truly feels like a little hidden sanctuary tucked into the beauty of Sedona. The property itself is absolutely gorgeous. The grounds are beautiful and lovingly cared for, the room was charming and comfortable, and the views were simply breathtaking. There is something about waking up surrounded by Sedona's red rocks and that incredible stillness that immediately makes you slow down and appreciate where you are. I especially loved how peaceful the entire property felt. It has so much more warmth and character than a typical hotel. It feels intimate, artistic, cozy, and almost like you've discovered a secret little oasis. And the breakfast was such a wonderful surprise! Having a beautiful breakfast in the morning made the whole experience feel even more special. The amenities, the surroundings, the views, and all of the thoughtful little details made it feel like a true getaway rather than simply somewhere to sleep. Sedona is already magical on its own, but staying at A Sunset Chateau added another layer to the experience. I left feeling genuinely grateful that I found this place. I would absolutely stay here again and wholeheartedly recommend it to anyone looking for somewhere beautiful, peaceful, romantic, and full of Sedona charm. A true hidden gem. Five stars without hesitation.

A gorgeous and romantic spot to stay when visiting Sedona! Our room had a beautiful view and we…read moreloved the amenities including the free breakfast and coffee, salt water pool, firepit, and jacuzzi bathtub. We did some hiking and the location of this spot was a short drive from Devil's Bridge. We were also able to walk to one of our hike's trailhead from the hotel.