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Uptown Paws

5.0 (3 reviews)
Open • 6:30 am - 6:00 pm

Services - Uptown Paws

Pet sitting

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Bed and Biscuit - Bed and Biscuit LLC

Bed and Biscuit

(10 reviews)

This isn't a post to BASH - Bed and Biscuit but to warn people of a place to NOT take your pets…read more We have boarded with before with another company (Bobbi's Barks and Bubbles) and have had AMAZING experiences! We will forever be boarding with them! BUT I waited till the last minute to find someone to board our dogs while we went out of town for Thanksgiving. I had called several places and was told "we don't have anymore room" or "we don't have room for them all" or even "we don't have room for your large dog (Jason 100+ lbs)" I finally found (bed and biscuit) they said they have room to accommodate all of our dogs. Wednesday I dropped them off and I initially felt uneasy but our other boarding service has set a VERY high standard. The office was very cluttered and smelt AWFUL. I have worked in a vets office that boarded and was also the pound before and understand it is hard to keep it smelling like roses, but it shouldn't smell that bad! I brought my dogs in one by one smallest to largest. When I got to Romeo I let them know that he will jump out of something very easily. And them once I brought in Jason I told them how big he is that he can quickly get out of something also. They assured me that they will be in an area "just for them and very secure." I asked to see where they will be staying "they said well... there is a mess back there, it isn't set up to show owners" and all sorts of excuses. I said I want to see where they are staying or they won't be staying. They showed me the small MAYBE 4'x4' and 5' high area my four dogs were smushed into... I said they won't work, romeo and jason will jump out. They said they can move them into another area for all four of them to be together and have there on ROOM! I finally leave still feeling uneasy and I should have trusted my gut feeling and never left my babies there. We picked them up earlier than expected Friday around 12. Jason came out first and I saw the wounds on his head and immediately said "what happen to his head" the owners husband got defensive and said "oh he came in like that". Rob and I both said NO, he did not and then he argued with us and I finally said just give me my other dogs and we will go from there. Jason jumped up on me and he was COVERED in his own poop and pee! It was on me now also. I said "what is this!?! Has he been in his poop and pee the whole time!?!?" The owners husband walked off to get my other dogs. He brought out the remainder of my dogs ALL covered in poop and pee. These are dogs who stay in kennels while we are at work during the week and NEVER use the bathroom in their kennels. So we are beyond mad! The owner finally shows up and sees how mad we are and starts to get defensive also. She says they were taken care of and that jason was in a kennel but it was plenty large enough for him. CLEARLY it wasn't! He has a sore rubbed on the top of his head that is crusted and has green matter coming out of it. He has scratches on his back from his back rubbing the top of the kennel. And is moving very slow. I finally tell them owner to give me a refund NOW and she will sign a paper to agree to cover my vet bills. She signed and agreed. Jason laid on our bed and barley moved all night. We took Jason to the vet and he was checked out and was given some medicine. He is much better today! The owner just met me and gave me the cash for the vet bill and has held up to her end of the deal. This post is to make everyone aware off checking closely on where you take your animals and trust your gut feeling

Love...love...love this place!!! We have 4 dogs that go regularly for grooming and they always do a…read moregreat job.

Uptown Paws - groomer - Updated May 2026

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