NEVER COME HERE!! If I could recommend 0 stars I would! The practice claims to "help the community" and that is just a LIE! My daughter and I came in for our appointment and from start to end it could of not felt so racist and filled with microaggressions, the tech was some blonde who was nothing but cold and and short with my daughter. The tech talked to my daughter in such a tone it felt so uneasy which come to find out my gut feeling was right! Reason being is when we got to looking at glasses the manager John could of not been so cold and rude! He said under his breath that my daughter and I were "being too picky" and that he "cant do this because he is getting annoyed" after hearing that I decided to pay extra close attention to him and the level of microaggressions the manger displaced to my daughter and I was just plane disgusting! Never coming back and will go somewhere that doesn't care about skin color read more

Worst eye place around my child was seen in Nov and they messed up her glasses and contacts so we asked for the old ones to be ordered cause the new did not work and we had no backups never got them they would never return our voicemails so today her contacts ripped and she can't see with out them she needs contacts and glasses over her contacts to see even large print so we went there to get the contacts we have asked and called about for over a month to be told we can't get any contacts cause our child has not been seen in 6 months and we now have to pay all this money for them to even order her some not to mention they never even ordered the ones we asked for in Nov so now my 9 year old child will not be able to see her Christmas gifts her vision is super bad and I begged them to just take another look clearly they were mistaken but nope they just hung up on me I was in tears over my child not being able to see for Christmas she's a child and they could of done better they refuse to even order her contacts or give us the info to go someplace else just tell us to e mail the doctor when they are about to close read more

Top notch staff and doctors. They really work with you on scheduling emergent care in my case conjunctivitis. Warm smiles and solid advice can be expected whether it's a routine office check or an unexpected appointment. Highly recommend them. read more

Update to previous post. Once I spoke with John, the manager, he resolved the problem and quickly refunded my purchase price. I an updating my review to a positive. read more

Getting my eyes checked was great but when I went to pick out my frames I was told if my insurance didn't cover my frames I could pay from pocket for just the frames today I was told I had to pay for BOTH! My lenses and frames. Never going here again! read more

I am updating my previous review. I do love the eye care here. The best eye exam I've probably ever had with the newest technology. However, the price of their frames is quite high. I looked online at glasses.com and the same frames and better lenses were HALF the cost of Uptown. I love supporting local business and wouldn't have returned my glasses had it been $50 but $300 more??!! I went back in and got my prescription (you must ask for it because they don't automatically give it to you. And by law, they have to give it to you) I then took a photo, texted it to glasses.com and got the exaxt same glasses in 5 days. Free shipping back if I didn't like. 14 day trial, too. Any adjustments done at any Lenscrafters. Didn't need any because these frames hadn't been tried on by tons of people before I bought. Like most eye care places, you buy the frame that's on display not a fresh pair in back. Go here for your eye exam, but go elsewhere for the actual glasses and /or contacts. read more

The staff at Uptown Eyecare is very professional and friendly. I always feel good leaving Uptown, knowing that I received a quality exam. Thank you Dr. Happ and staff!!! (they also have free wifi, refreshments & a very nice lobby) read more

They have the latest technology and the doctors take time to explain results. The staff is very friendly and professional.