1. Uptown Diva Salon Studio

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    Jacksonville, FL

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    Uptown Diva Salon Studio

    5.0 (3 reviews)
    Closed • Closed

    By appointment only

    Services - Uptown Diva Salon Studio

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Uptown Diva Salon Studio Photos

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    8 years ago

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    Pigtails & Crewcuts - Jacksonville

    Pigtails & Crewcuts - Jacksonville

    4.2(13 reviews)
    7.6 mi•Greater Arlington

    My son always enjoys getting a haircut at Pigtails & Crewcuts. No fuss or issues. Usually my son…read morehates getting his hair cut but loves all the he can get a lollipop at the end of his cut along with a little toy out of the treasure box.

    We've brought both of our older boys here before, including for their first haircuts, and have had…read moregood experiences in the past, which is why this was so disappointing. My husband brought our son in and showed a reference photo for the haircut we wanted. The haircut itself is not necessarily bad, but it is different from what we asked for and was cut shorter than requested, so there really isn't anything that can be done to "fix" it until it grows back, which is outside their 7-day touch-up policy. What disappointed me most was not even the haircut itself, but the way my concern was handled when I called afterward. We had only just left the appointment, and I was hoping for some basic acknowledgment and customer service. I asked what their policy was in a situation like this and was told we could return within 7 days to have it fixed. I explained that this particular issue couldn't be fixed within 7 days because the problem was that the hair had already been cut too short. At that point, the response was essentially that there was nothing that could be done. What was especially frustrating was that there was very little acknowledgment that the haircut did not match the reference photo and no real apology or accountability for that. Instead, the owner became defensive, focused heavily on whether my husband had spoken up enough during the appointment, offered to pull camera footage, and at one point referred to the situation as a "marital dispute." Even something as simple as acknowledging the mismatch and offering a discounted future appointment once his hair had grown back would have felt like an attempt to resolve the issue. Instead, I had to continue pushing the conversation before any alternative was offered. I fully understand that miscommunication can happen, and I acknowledged that there may have been some between my husband and me. But regardless, we showed a photo of what we wanted and paid $40 for a professional haircut that did not resemble it. I don't think a customer should have to closely supervise a professional throughout a haircut to make sure too much hair isn't being taken off, especially when once it's cut, it can't be put back. Part of the confusion was that when my husband left, he believed he had been given a discount because of the haircut, so he thought his dissatisfaction had been understood. We later realized that he had actually paid the full price. He acknowledges that he could have been more direct about his concerns before leaving, but I don't think that changes the fact that the haircut was significantly different from the reference photo we provided. After quite a bit of back and forth, the owner ultimately offered 50% off a future haircut, which I appreciate. Unfortunately, the dismissive and defensive way the concern was handled is what left the strongest impression. We've also had a couple of people there whose work we really liked, but they were no longer there not long afterward, which has made it difficult to have a consistent experience.

    Photos
    Pigtails & Crewcuts - Jacksonville
    Pigtails & Crewcuts - Jacksonville
    Pigtails & Crewcuts - Jacksonville - Result photo

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    Result photo

    The Hair Gallery of Jacksonville

    The Hair Gallery of Jacksonville

    4.3(45 reviews)
    5.4 mi•Southside
    •$$
    23 years in business
    Available by appointment

    I really enjoy coming to The Hair Gallery, but most importantly the reason I stick around is…read morebecause of Ashley Kaye. I have followed her from the previous salon because she's someone who really masters her craft. She listens to what I want but always has a helpful suggestion that I always end up grateful for. With someone as indecisive as myself she makes it easy to achieve the look and feel I want but cannot always express so simply. Whether I'm in for a simple trim or a complete transformation including length and color, she makes sure I leave happy and with increased knowledge as to what products she recommends and how to style and keep my locks healthy and looking fabulous. It's always been a challenge to maintain my hair as it's so easy to whip out the old faithful bun routine, but with her help I now love getting into her chair and have had fun experimenting with different hairstyles and techniques utilizing her guidance and expertise. I've recommended her to my friends and family, and those who have taken my word left the salon more than satisfied with the results. As long as Ashley remains in Jax, I shall be her faithful client! Thank you Ash for teaching me that hair care doesn't have to be daunting and stressful and for making every visit not only a fun one full of laughs but also a learning experience!! I will be sure to continue recommending you specifically to anyone looking for a hair stylist. As for the salon itself, the staff is friendly and helpful and the coffee they serve definitely gets me through those morning appointments I definitely appreciate. From what I have seen, there's talent in the salon with varying styles and techniques but the outcomes make for happy comfortable clients.

    Stacey Neiber is an AMAZING hairstylist!!! It's hard to find someone who is great at cutting AND…read morecolor but she is a miracle worker! She's sweet, friendly and knows her stuff! I highly recommend her. She cuts mine and my daughters hair and we've never had a bad experience there.

    Photos
    The Hair Gallery of Jacksonville
    The Hair Gallery of Jacksonville
    The Hair Gallery of Jacksonville

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    Salon 718 Jax - Microlink extensions

    Salon 718 Jax

    4.2(50 reviews)
    3.7 mi•Southside, Greenland
    •$$$

    I discovered Salon 718 going to a Foodie meet up with my friends in the same shopping center…read more I have been going to Angela for over a year. I was so grateful to have stumbled upon her Salon. I have been searching for a salon and stylist that truly cares about the health of your hair and who knows how to cut hair properly. Most salons CANNOT cut hair professionally even though they charge you for said "professional cut." Angela will give you an outstanding cut. I firmly believe that my hair grew faster and healthier because of it. My hair was so damaged, tangled and breaking off from hormones and stress. Angela was so sweet and extremely informative about hair health and products. She has a pleasant and gentle energy that transfers to how she handles the service that you're getting. She is honest and gives you all the information regarding your hair as well as how to take care of it "after" the appointment. Every single time I go to Angela my hair looks and feels so healthy, shiny and gorgeous. My scalp feels clean and my my hair has so much body. My style lasts for 7 to 10 days guaranteed when I use a silk bonnet and minimal product. Angela is the best!! She is a hair SAFE salon! :) I don't have a photo but I will update my review on my next visit!

    Got my hair done and the next day it looked like I didn't do anything to it. A waste of money, and…read moretime with this keratin treatment. I would not recommend.

    Photos
    Salon 718 Jax - Blonde highlights

    Blonde highlights

    Salon 718 Jax - Tape-in Extensions

    Tape-in Extensions

    Salon 718 Jax - Microlink hair extensions

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    Microlink hair extensions

    Uptown Diva Salon Studio - hair_extensions - Updated October 2026

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