I've had Steamatic at my house about 5 times lately to clean ducts and carpet. They are always…read morevery hard working and polite men and do a good job.

Recently experienced a water line issue resulting from dishwasher, quick response from this team…read more Thank you to the best and most responsive company for making my worries go away. Shere' was quick to respond on a whim and certainly had a crew here to get my issue cleaned up and dried out. I was so thankful that returning from a long work trip, I had them to rely on. Everyone was courteous, owner, Clint, followed up to ensure my needs were taken care of and that the awesome guys did as needed. Phillip, Keith and others also treated me and my issues so quickly and responsive. Way to go Steamatic, I am so appreciative of how fantastic you all were in todays world! I highly recommend this company and their team if you have any water issues, they will be my first contact for anything in the future along with value to my business needs that has and can occur!

So thankful these guys were recommended to me! They are professional, knowledgeable & reliable!…read moreHaving Andrew & his crew take care of the water mitigation in my home helped turn what could have been a disaster to manageable peace of mind that the restoration was being done right!

From the owner: The Water Damage Expertsread more

Landlord hired this company to come and test air while everyone in my house was at work. Came home…read moreand items were missing, doors open throughout the house. Called and reported it and nothing happened.

From the owner: Specializing in mold testing & remediation, environmental duct cleaning, air purification, crawl…read morespace encapsulation, dehumidifier installation, water mitigation, moisture control, odor elimination, vapor barrier installation, and water diversion. We advocate a process that purifies the air quality in your home and business and ensures that your family is safe, healthy, and protected against harmful particulate. Our indoor air quality team specializes in eradicating mold, germs and allergens at the molecular level. Our NanoStatic Treatment is non-corrosive, eliminates the risk of human error in traditional cleaning methods, and is an effective solution for your family, pets, plants, and electronic devices.

Shortly after Hurricane Helene, we contacted Servpro of East Greenville County to assist with…read moreremediation of our home. Throughout the process Servpro has been responsive to our questions and concerns and helped with managing oor expectations. In particular, Cory and Dallas have been great to work with during this stressful time. I highly recommend Cory, Dallas, and the entire team at Servpro of East Greenville County.

**Not recommended**…read more Helene came on 09.27.24 and had a tree come through our roof and ceiling. Our insurance recommended we call ServePro. Called the corporate number and was attached to our local area. A nice gentleman name Kevin L. came out and ensured us that ServePro would be here from cleanup & mitigation, all the way through fixing the room back to its original state. We signed for work to begin. 2 young men came at 6:30p on Friday 10.04.24 to take down the wet ceiling/insulation and remove carpet and pad. They tore it out (without mask) and then proceeded to drag the insulation on a tarp through our carpeted areas. They left a lot of insulation behind in the hallway and stairs. They left at 8:30p and left the insulation on tarps in the yard and a tool was left behind. Next day they call to ask if tool was still there, and answered yes. Asked what was going to happen with the tarp of insulation on the lawn. They picked it up when they came for their tool. 2 days later someone shows up with the machine to pull water out. They leave it for 4 days then come and pick it up (room is at dry level). I ask about when they would be back to begin repair and the answer is "we are helping here for storm recovery and are from out of state, so we are not sure. I will send a message to the local team, but you should call them." 10.07.24 Called ServePro of East Greenville and spoke to Mia W. She stated they were way backed up with everything going on since the storm, but she would get a message over to the repair and construction team to call me back. No call. 10.10.24 Called ServePro of East Greenville and spoke to Mia. She stated sorry we are just having trouble with everything after the storm, but she would get a message over to the repair and construction team to call me back. And they will reach back out you. She confirmed her message went to them. No call. 10.14.24 Called ServePro of East Greenville and spoke to Mia. She stated she did not understand why the had not called but they were real busy with everything after the storm, she sent message again. She confirmed her message went to them. No call. 10.21.24 Called ServePro of East Greenville and spoke to Jonathan. He stated they were busy and would get message to repair and construction team to call me back. I told him this is the fourth call, and I am just trying to get on their schedule. No call. 10.28.24 Called ServePro of East Greenville and spoke to Mia. Told her how disappointed I was with this process and unable to get anyone to call back. Asked that manager (Brian or Jodi) call me back. I just need to get it on schedule to get it fixed. She would let them know to call me. No call. Never did anyone call me. The service promised by ServePro was not delivered, and I continue to have a large hole in ceiling during the cold evenings and upcoming winter months. They are a nationwide company and though this was not specifically a job begun by ServePro of East Greenville, they never responded to multiple request for a call back to begin restoration of our damaged home. As a nationwide company sending other representatives to the area to help out is a good thing. But not at the expense of not finishing the work in the local area, regardless of who began the work. The two ServePro entities should have been in communication to help the customer. 11.05.2024 bill for services came via USPS for total amount of $2,353.47. 11.07.2024 call from ServePro asking when payment would be made.

My house suffered damaged from a water leak that developed while I was gone from home for a few…read moredays. After contacting my insurance company, they contacted Rainbow Restoration. There was a team out later that day. They accessed the all the damage and explained there process. I got the ok from my insurance and Rainbow proceeded drying out my house. Jordan Woodruff took the lead with a team of workers. I was very impressed by their knowledge and actions. I felt more than comfortable with their work. They did a great job of removing the damaged materials while being careful of the house that wasn't damaged. I feel very comfortable that my house is dry and free of mold. I would highly recommend Rainbow Restoration for any mitigation work that is needed. Sincerely, Mark Sidlinger

Ward and his team are truly the best! Not only is their work…read moretop-notch, but what really sets them apart is their outstanding customer service. Ward was able to stretch and repair my carpet on very short notice, and I couldn't be happier with the results. His team has also cleaned my carpets in the past and always does an incredibly thorough job. They made the entire process easy and stress-free, which I really appreciated. I really value how friendly, professional, and knowledgeable they are from start to finish.

We were super pleased with the service Tom Bushong provided, today! He was super knowledgeable,…read moresuper professional, extremely thorough, and we were beyond pleased with him and Cornerstone Mold & Restoration!!

They seemed like a great company over the phone and even came out quickly to look at the house…read more However, he called with the results then sent us the report and they said two different things. We asked for a quote for remediation and he never sent one. A week later I followed up asking for the quote again. It was never sent. We had another mold company come out and he told us that the previous test had been done incorrectly and only one sample should have been taken to determine the extent of the mold. Cornerstone asked to take a separate test of each room, which was an astounding $75/test. Overall, huge waste of money and time. We now have another company coming out days after the initial assessment to fix the mold issue.