1. Upstate Floors And Build

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Upstate Floors And Build

5.0 (1 review)
Closed • 9:00 am - 9:00 pm

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Balcony addition

Deck construction

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Niagara Hardwood Center

Niagara Hardwood Center

(11 reviews)

Recently remodeled my house and Niagara hardwood has been the best company we have dealt with. Met…read moreowner Dan at the home show and he was by far the best person to talk to there. Took his time talking to us, gave us advice and told us he could special order the hardwood we fell in love with which we saw from a manufacturer in California. 3 days later he already had ordered a sample and let us take it home. Installation was an easy process and the floor was finished today. Every employee I dealt with in the company was amazing. Saleswomen Lisa, Dan's father Greg, and Colin who both installed the floor. They did a great job and it looks amazing. Some shoe molding that was missing when I bought the house was replaced by Greg, which he didn't have to do. All the garbage was removed which no other business did for us. Greg even took some of my garbage from my appliances. Just a first rate family business, HIGHLY recommended if you are interested in any hardwood flooring.

I ended up hiring Niagara Hardwood to refinish my floors. Overall, they did a solid job in 3 days…read morethe quote was reasonable. They kept to schedule and finished the job to let the floors cure. The floors turned out beautiful and I really love the finish and it adds so much brightness to my upstairs. Why the 4-stars? ~~ Although the quote included closets, one closet I noticed wasn't done after they finished the first quote. After I pointed this out to them, they did it, but it only ended up with 2 coats instead of the 3 originally promised. It doesn't look as good in the closets with the 3 coats and overall the closets don't look as nice as the main floors. I also accidentally put a little scratch on the floor when moving some furniture back. I texted them to see if they would fix it and they quoted me a reasonable amount and said they would contact me, but haven't followed up with me yet. I guess they probably forgot and the otis might be on me to try them again. Either way, some small things and overall a wonderful job done! I'd definitely recommend them for your flooring installing/refinishing needs!

Upstate Floors And Build - contractors - Updated November 2026

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