I worked with Serg of Modern Flooring to replace my kitchen floor. He was great. He had two other…read moreworkers with him and the three of them worked together to remove 4 layers of floor - yes - 4 layers, replace the subfloor and then place a product that would work for our family. Serg took the time to work with me to find something that fit my preferences and my budget. He was very receptive to all the feedback I had and was very responsive and communicative. I would recommend Modern Flooring to anyone - also, they are currently expanding to offer renovations as well.

We had Serg and his crew replace several rooms floors with luxury vinyl planking…read more The house is 180 years old and there were a couple of challenges that Serg sorted out quickly and efficiently. The floors look incredible. Serg has an attention to detail that is exceptional. The while job took a week and Serg set the timing up so we were minimally inconvenienced. Did I mention the floors look incredible? This is the kind of service and fairness you hope for when hiring a contractor. I would recommend these guys in a heartbeat!​​

three greatest things in this life chocolate milk big ole titties and the quality of installation…read moreby Niagara hardwood ....my floors look amazing whoop whoop

I ended up hiring Niagara Hardwood to refinish my floors. Overall, they did a solid job in 3 days…read morethe quote was reasonable. They kept to schedule and finished the job to let the floors cure. The floors turned out beautiful and I really love the finish and it adds so much brightness to my upstairs. Why the 4-stars? ~~ Although the quote included closets, one closet I noticed wasn't done after they finished the first quote. After I pointed this out to them, they did it, but it only ended up with 2 coats instead of the 3 originally promised. It doesn't look as good in the closets with the 3 coats and overall the closets don't look as nice as the main floors. I also accidentally put a little scratch on the floor when moving some furniture back. I texted them to see if they would fix it and they quoted me a reasonable amount and said they would contact me, but haven't followed up with me yet. I guess they probably forgot and the otis might be on me to try them again. Either way, some small things and overall a wonderful job done! I'd definitely recommend them for your flooring installing/refinishing needs!

wow... just wow. It is truly unbelievable the quality of work these guys do. I just had them come…read morein and refinish my hardwood floors and the job was 10 star. I have two dogs and three kids. Our floors were in rough shape at the back door and the main entrance (garage door). These guys made it look like fresh newly installed hardwood. I can't believe they didn't have to replace any wood. It's smooth, perfect in every way! The people that work for this company are amazing. I've dealt with contractors before and I have never seen this level of customer service and talent. If you have the opportunity to hire them, you should book them as soon as Dennis comes out to see you.

My wood floors were almost 100 years old and had heating grates in them. I had them remove grates,…read morerepair floors, sand and refinish them. They did a fantastic job. First thing visitors comment on are how beautiful my floors look. I highly recommend this company.

Truly SERVICE in every sense of the word. These folks know their products well and want satisfied…read morecustomers. After having purchased my tile at Madison, I didn't bother to shop around for price on a rug pad. Having just spent 10G on hardwood install, a proper pad was necessary under my wool oriental carpet. Can't ruin new hardwood! The store was incredibly busy mid-afternoon. I waited patiently and was rewarded with great pricing on the perfect product. I will never shop anywhere else!

Madison Floor in Tonawanda did an excellent job installing my new kitchen floor. They arrived when…read morescheduled and completed the work in the time they estimated. The installers Joe and Chuck were true craftsmen. Thanks Madison for a job well done. Bravo.

We got a pretty 7x10 patterned rug for under $100, so that was awesome. (there was only maybe 3…read morechoices in larger sizes -- otherwise most 8x10 and 9x12 rugs were solid color) Otherwise, I can't say I was impressed by their pricing on the majority of other items. The employee was RIDICULOUSLY slow... I mean, I looked around thinking maybe I was on a hidden camera show!! My 6 year old was with me and she later said that he reminded her of "Flash" the sloth from the kid's movie Zootopia -- and I laughed out loud b/c she was 100% spot on. He literally moved sooooooo slowlyyyyyyyyyy, lifting up his scan gun inch by inch, cutting open the plastic to get to the UPC......... just crawlingggggggggggggggggg. I brought my kiddo into the public bathroom and turned around and walked out. GROSSman's bargain outlet is right. One door was welded shut, and the only remaining toilet was FILTHY. Floor: filthy. Wall: filthy. Repulsive.

Grossman's Bargain Outlet. I have had mixed experiences here, but the most recent one (today) has…read moreme fairly irked. Hubs does NOT need any more home projects, but wants to replace the kitchen window before Winter. He spotted their "20% OFF STOREWIDE!" signs the other day and has been perseverating on it. We took the time to stop in and check them out. We were amazed to find one in our odd size and brought it up. Turns out "the fine print says the sale is not on new-build materials." Hmm. Well, I took picture of the huge signs outside and see no "fine print," nor any signs within the store designating certain areas as exempt from the sale. Oh well. We put the window back and will take our business elsewhere.

Jazz refinished all the oak floors in my house and they look amazing!…read moreJohn, the owner, is super knowledgeable and had great suggestions about finish and stain options. The crew were prompt, professional and hard working. Dustless sanding truly was dustless and the floors were ready to walk on, with no fumes, within hours. Can't recommend Jazz Hardwood Floors highly enough. Excellent work.

They did an excellent job job sanding , refinishing and putting in a stair landing floor. He wanted…read moreto not sand the foyer floor. He wanted to just lightly sand and put a gel finish.. I explained I can't do that because it is a high traffic area and because of my large dog would have it dug up in no time.I already had a contract for him to sand all floors and refinish. He wanted to rush it and move on to the next job. I told him that isn't what I want. He sent his son to sand the next day. It sanded well then his son deliberately stained it badly. dark spots all over and his daughter let her sneaker prints deliberately in 2 spots.I was very polite and did not say a word. I just wanted them out of my house.Not to mention he talked about other clients terrible, that should have been my first clue. It is a shame that they tried their hardest to ruin a 107 year old floor. I called another company and they did a beautiful job repairing the floor.

Doesn't show up for estimates.... nothing more to say except he didn't show up…read moreWhen I called he seemed confused

Every time I walk into my kitchen, I am really grateful that I was lucky enough to find Ray…read more My kitchen update was nearly complete....countertop, sink, wallpaper and paint, but I had 3 cases of beautiful tile and just needed my backsplash installed. It was a relatively small but tedious job because of the size and shape of the tiles. I wasn't even sure that the tiles word work in my space. I started making calls, but no one either had the time or wanted to make the time to do what I needed, but then I called Ray. From the time that he answered my call, until the job was done, he never said no. He did the job himself, kept in touch and showed up when he said he would. He instilled confidence in me because he never made anything out to be a problem or a big deal. No small thing...he's a nice guy! The project was started within days of our initial phone call and was finished quickly. It is so great to have everything done and I love how it looks!