This is an absolutely positively disgusting business. Most of the vehicles you get from advantaged…read morecar and credit, something goes wrong. As soon as you either leave like, I had got an Arcadia from them at 1 point, got it. Home hour later went to leave and the transmission went out of it. They would not let me return it and get another one in its place. Anything like that? They said, if I return it, they would mark it down as repossession to go against my name and I had a few other vehicles from them. That was under warranty, and they never wanted to do the jobs under that warranty. After I paid my deductible, and then multiple times I had to pay multiple deductibles for the same issues. Because I needed my vehicle to go to and from work. They are terrible, terrible. Business and employees!!! I only gave him a one star. Ros, it wouldn't let me post this until I did, or they wouldn't get crap!

They are very ignorant and arrogant assholes. They will put whatever names on the paperwork just so…read morethey can make a sale. They harass all the clients references and they are in the process of being sued. DO NOT GIVE THEM YOUR BUSINESS. THEY WILL SCREW YOU. A client of theirs put my name on their paperwork when I found out they were told to take me off they were told a dozen times and still harass me. I don't even know that person. So now they are being sued. You screwed with the wrong person.here is the picture of the clients car who falsified paper work and put my name on their paperwork the clients name is April Allen in Ohio. She will be sued too.

spent more time in the shop than driving it at this point. Can never get anyone to call me back…read moreand the warranty company is even more of a joke to deal with. Run the opposite direction

the worst!! sold me a car and its been in they're garage alot more than it ever should!!! i wont…read moreget it back til mid january!! its there for the same thing again!!! don't buy from them!

Broke the law in selling me a car, dealer gave me the price, went home looked up the car on the…read moreCarFax site, same car was for sale on the CarFax site by the same dealer, listed price on CarFax site was $ 3,300.00 less than the dealer managers price. Dealer refused to sell me the car for price listed on CarFax by the same dealer. Per the internet that is illegal, internet states if an item is for sale with two prices, they must sell it for the lower price. They now refuse to take my calls to discuss the situation. Beware !!

Great place to purchase a vehicle, lot of newer vehicles with low mileage here. Well serviced…read morevehicles. Friendly staff.

first, this is my second time here. but this time was even better. i was shopping for a suv. the…read morehyundai i had wasn't reliable . so everyone gave me a song and dance on trading it. but alex,jay at kinge ford was awesome and i have no problem finding the right suv. they were patient and knowledgeable on all aspects and didnt force, nor coherse me to but what i dint want . the best. im staying with ford family always needless to say my mo. and pop are ford,lincoln peaple i knew better to brake the bond lol. well no problem with the trad of my 2017 tucson to my brand new 2022,escape sel. everything i wanted. my god sent me there because he knew that this was the place to go. please understand i had a great first-new car-buying exsperiance ill never forget. theres was a crack in my windshield the first day i got it.. but for took it in and within a couple of hours i was out. great service reps, great service department, even greater sales teams.. my dream car is the mustang mach e. one day.. lol please stop by and give ford a chance to earn your business and you wont be disappointed. j&j grayschmidt

i have Called 4 times to schedule a Bronco for an oil change and new battery replacement and a new…read morerecall issue issue involving possible fire hazard under the hood... I have gotten the run around each time and was just told they service department was too busy to take my call! I was askibg for an appointment 2 1/2 weeks away... and could not get an answer...terrible!

I had a very disappointing experience with this dealership. I purchased a 2017 Chevy Traverse, and…read morethe transmission was bad. I took the vehicle back the very next day because it was having serious problems, but I was told there was nothing they could do to help me. I expected better customer service and for the dealership to stand behind the vehicle they sold. Instead, I was left with an expensive problem and no support. I would encourage anyone considering buying a vehicle here to have it thoroughly inspected by an independent mechanic before making a purchase.

DO NOT buy your vehicle from this place. My wife bought a 2105 Equinox!!They will not honor the…read morewarranty if something goes wrong with the vehicle. Engine went bad, theyTried to tell us we were past due on oil change, proved them wrong with a receipt from National Tire and Battery, said they would call us. No phone call, wife calls, they say we're voiding your warranty cause there was no oil in the engine. OK 1st we didn't get it changed in time, now proved you wrong So you go to no oil in engine. Should have led with that one. We have filed a complaint as of March 16th 2026 with BBB and the Ohio Attorney General! The car is in chapter 13 bankruptcy so we dont pay directly to Auto express anymore, thats why they won't fix it. So we also have a zoom call with are attorney tomorrow, who has said he has went through fraudsters like this many times!! Do not waste your money here!!

Compare these reviews to Google. Everytime I'm in they offer a free oil change in exchange for a…read morefive star review and every time they offer horrid service. Schedule oil changes always take MINIMUM 90 minutes, most often I am there 2+ hours after my car is dropped off and they don't even touch it until 45 minutes. This place doesn't care about their customers or their reputation. Will NEVER buy Kia again.

Worked out a lease deal then instead of it being a brand new car that delivery was delayed for…read morebecause it "just came off the truck" it had almost 500 miles on it because it was used as a dealer demo and it had to come back and get cleaned. Second debacle is they screwed up the lease title work and my wife did not get the military plates that she so proudly wanted for her new vehicle, After 2 months of calls and emails an employee name Curtis Brown agreed to reimburse me for getting the plates because JWK was clueless on how to do their job, So in May I sent an email with receipt and NEVER a reply so Ive been calling for nearly 3 months now NEVER actually getting Curtis Brown to actually pick up a call or return numerous voice messages. What an absolute example of how to NOT run a business. With people in charge so completely inept and blatantly disrespectful to a customer I would NOT recommend doing business with Jeff Wyler Kia!

DO NOT BUY YOUR CAR HERE! they act all nice and get you in…read morea car you love till the car breaks down and they argue back and forth. we broke down on the highway! Almost got hit ! the lady hung up over 2 times and got super nasty with us and would place us on hold when we got rude back. they finally agreed to give a tow. Took over an hour to get a tow then when we finally got to the shop the guy was rude and giving nasty ass looks. told us the guys happened to be at lunch all of them? Go figure. Took an hour to get the car looked at... then bout 30 mins later called to say the was already done excuse me what? No way! we get there they tell us they deleted a code and fixed a leak (Which wasn't the issue) head home THE CAR BREAKS DOWN WITH THE SAME EXACT ISSUE!!!! now we have to wait till Monday for them to look wt it? Refuse to give us a rental car to get us to and from work.... And ended up hanging up on us.... extremely rude! we may not have a job to pay for the car now since they refuse to help us. Called cooperate and the lady kept saying we had to call service... will never buy another car from them again or send people to them.

I purchased a 2016 Chrysler 200S on August 5th. Kevin and Steve were the salesman. I arrived at…read more10:00 a.m. didn't leave with my purchase vehicle until almost 8:00. We were never offered a glass of water, a soda, pop, etc. Above and beyond that, they were pushy with their sales tactics and didn't even bother to take more than $500 off of the sales price of the vehicle and their warranty was over $2,000 and does not cover the entire components of the vehicle either. To make matters worse, 37 days after I bought the car it blew up! Water pump, radiator, cruise control, tachometer and speedometer don't work either! To make matters worse, you have to use byriders dealership for your repairs and they only have two technicians for the entire repair shop. They do not answer their phone and do not return voicemail messages or emails as well. I have yet to receive my two tow bill reimbursement and it's November and the occurrences happened in September and again in the first part of October. Be prepared for your car to take up to a month for repairs! BUYER BEWARE!!

I started the process with Onemain online not sure if this was the route I really wanted to take so…read moreI left it as is, the email stated that I could pick up right where i left off. Then I recieved an email that stated that the next step was to schedule a quick 20 min call to follow up on a few details. So I called spoke to a gentleman Name William, the first thing I asked was why would you do a hard inquiry on me if I didnt submit the application? according to William I did submit and was approved, now I am like wow how is that but ok, William wanted me to come in same day told him that i would come the next day but before I come can you tell me the terms of this Loan I am so called approved for. William put me on hold and now its crickets they wont answer the phone and William has yet to tell me the terms of this so called loan. the next call will be to the state attorney to complain and then to The CFPB. feel like a scam but its just bad business practices.

this place gets a negative 5 stars, don't ever get a loan from these people, complete rip off. i…read morerepeat do not get a loan, i had a great credit score once before above 720,these people enjoy ruining lives. some how it sounds to good to be true. i was looking for a great loan in 2018 i thought at the time the rates were low but some how these people got me in a 36% loan. do the math $221.00 a month from april 18 to now i should almost be done with this loan, they said i still owe another $4,200. they are doing fraud and they should go to jail for what they are doing

Glen is fantastic, very knowledgable and does great work. Will be using him again in the future.read more

From the owner: We specialize in helping all customers get good reliable transportation at a fair price. We offer…read morebank financing with competitive rates, we specializing in financing for good people whom have had some credit issues in the past, in today's economy and with the woes of the housing market there are many, and we are here to help. Stop in and see what we can do for you.