I love this place! These ladies are the friendliest and most helpful at getting your package to…read morewhatever destination. We've had 3 exchange students and send them packages. This is also a great place for amazon returns. Such a great business! At Christmas they accept letters to Santa.

From the owner: We've proudly served the Defiance County and surrounding areas for all their shipping needs!read more

The people that run this store & mailing service are the greatest. Always nice, always friendly…read more I use their services often and will continue!

The store is kept up very well. It is neat and clean inside. They care about their work and their…read morecustomers and it shows. The shop is spacious and well appointed. It is easy to find whatever supplies are needed for shipping. They have very good and easy to use receiving services. The staff is very attentive and the costs are reasonable.

I've dealt with one clerk, and the owner, two extremely nice people. They can have my business any…read moretime. I definitely recommend.

Whatever arrangement is in place between Amazon and UPS makes it super easy to return Amazon orders…read morethat don't work out for whatever reason. Now you don't even need original packaging. As long as you show up with an authorized Amazon return and can pull up a QR code, UPS will scan it and pack it up for return to Amazon. Today, I returned an item that was fully packaged, in addition to a blazer that I had no packaging for, and yet UPS packaged it up in a plastic bag and provided me a receipt. There wasn't a line and it was super easy! Plus, the staff member who helped me was very friendly and helpful. It's a great value from Amazon and UPS as there was no charge for the returns. Definitely recommend this UPS location, which has the most extended hours locally!

the owner runs his mouth i bet he cant back it up contact me i am in your age groupread more

My mother had recently passed and I had a few items of hers that I wanted to get home to my house…read morein California safely. The items were of little value, but were delicate. I visited twice in June and the staff was very kind and treated my items with great care. Everything arrived safely! I also sent some items to my mother's sister, and they also arrived quickly and in tact. I appreciated the time they all took to find the least expensive way to ship with the right amount of item cushioning. As other reviewers have noted, the prices are not cheap. I have shipped from lots of places in California that cost a lot more and arrived damaged. My mother used Pak Mail to send me items, and they always arrived as good as when she shipped them! Pak Mail is worth every cent!

I was tasked with helping my son pack for college. I forgot 10 shirts and 5 shorts, that apparently…read moremakes a world of difference. I stepped into Pak Mail to inquire about boxes, prices, and delivery times. I was pleased with all of the responses. I got his package mailed off for next day delivery via Fed Ex for the same rate I would have paid at the post office. It was a quick in and out trip. They helped me pick the most suitable packing supplies. They packaged it for me and verified the address. They have a very friendly staff and the ease is sending packages is awesome. My name was placed in their system for my future needs and I also got a coupon for my next shipment.

I was very impressed with the owner and his wife at this UPS location. I had a very large, awkward…read morepainting to be mailed cross country. No boxes would fit it and the owner did a great job of packing it safely anyway. It arrived in perfect condition on time. Thank you!

From the owner: The UPS Store #7423 in Bowling Green offers expert packing, shipping, printing, document finishing,…read morea mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

The outstanding service I received from the staff and owner on 12/6/23 was over and above the best…read moreEVER. I had a problem with the scan label from Asurian to mail a package and they tried multiple times to resolve the issue. They were patient, very kind and when I had to call Asurian to resolve the issue they helped with talking to the rep to get it resolved. I wish I could give them more than a 5 star and I'll definitely continue to use them to ship packages,

Clair is extremely helpful. We were treated very rudely by the UPS location on Executive Parkway…read moreand headed to this location on Monroe. Clair walked us through our return and was very kind and helpful. Clair, thank you for your kindness and great service.

My experience has always been excellent with the staff helping to choose the best shipping option,…read moreincluding USPS. They measure and weight the package, and give the estimated delivery dates along with the price of each carrier. I also use Pak Mail for shredding financial papers: they had a locked bin that is picked up by a shredding service.

The lack of professionalism here is astounding. The diva working the register this morning doesn't…read moreknow how to talk to customers at all. I went in to mail a flat rate usps box. He told me the least expensive method was to use FedEx. When I POLITELY pointed out that it was a flat rate box (with a less expensive shipping price than I was being quoted) he puts a hand on his hip and says, "Yeah, if you go to the post office. We're not them." I returned later to get a key made and luckily got someone else to help, although ultimately I wasn't able to get the key either. At least he was reasonably human. I wasn't upset by the lack of service, but there is an appropriate way to speak to potential customers. I'm leaving two stars instead of one because I haven't had this issue before. Maybe he woke up on the wrong side of the bed or something, but I doubt I'll return.

I got my package sniffed by the UPS store clerk. I was shipping 2 packages/ pre-packed and…read morepre-labeled, super easy as it usually is. We've shipped hundreds of pkgs, Never a complaint at this location, great staff, but Friday afternoon, when my turn came, I was greeted by a very smiley and pleasant clerk. I thought this will be a easy in and out process, wrong! When I asked for a receipt this clerk asked me if I would tell her what was in my boxes??? Weird question to ask, I calmly said No, of course, while very uncomfortable in the mist of other customers and staff, I was now conversing with a very rude and obnoxious brat. She then proceed to pickup my package and smell it, yes I know, she help it up to her nose, like I'm shipping smelly contraband. After passing the smell test, she then proceeded to scan my items and hand me a receipt, as asked. Pleasantly said "have a nice day" and I left. When I got home and told my wife "I got my package sniffed by the UPS store clerk", she's laughing at me, asking if I washed it first. We laughed for a good 15 minutes before she told me I can't go to the UPS store alone anymore.

I had to ship an antique table across country. The dimensions were strange, so they had to build a…read morebox out of other boxes. The staff were extremely helpful, and the manager made sure that it was packaged with care. Five days later, the table arrived safe and sound, and we are very glad we chose UPS Freight. Thank you very much!

Crappy service! I'll never use them again. The stupid driver came yesterday left a note on the…read morefirst floor that he had been here. He never came up to my apartment to let me know he (or she) was here. I called and complained. Driver was told to redeliver after the rest of his deliveries. I waited till 10 o'clock last night. He never showed up. Almost noon the next day and he is still not here. Getting someone on the phone that speaks English is almost impossible. Completely unacceptable!!!! If I could rate this less than 1 I would!!

A package I bought shipping for at this location was returned to me with a note saying "Fraudulent…read morelabel" and the label was for USPS shipping. I called several times with the employee taking down my info for the manger. They never called me back. I then emailed the UPS Store and they said I could bring the package back to be advised of my next steps. No, I'm not shipping with you again. Terrible customer service and unreliable.