They are unable to find a simple address. For being a freight company, they have the hardest time…read morefinding a location and delivering to the right address. Then, there is no one that answers a phone to get deliveries corrected. Very unusable system.

Fed Ex tries to deliver after 5PM our back door is locked at 5 PM…read more The delivery person is to lazy to use the front door after 5PM then states the package is undeliverable and sends it back to my customer. Who is paying for the freight when this is complete BULLSHIT in the first place ?

The last review I see is from 3yrs ago, saying customer service is poor! Well the owner "Gray…read morehaired lady" is the most rude of all. Degrading to customers, does not give S#!t about employee behavior, and no respect for a grown woman. Talked to me like I was some early 20's kid. Owner needs to learn some manners. Probably thinks she can be this way because she is the only one in town.

This is for the UPS store in Great Falls, Mt. I use this store alot to mail and return items. I've…read more NEVER had an issue and everyone was most helpful. BUT there's seems to be alot of change taking place. Especially noticeable are the RUDE girls behind counter. One of them refused to help me because she said I didn't hand her the packing slip....WHAT!!! I dont really have any choice of another store so what, we all just put up with that service! The man behind me was also complaining because they were talking and the line was getting very long. Shame on the manager for not over seeing these people and getting better service out of them.

Great experience at Staples in the Photo area. Lila was terrific in helping with a special project…read morefor retirement invitations for my Grandpa. She was friendly, knowledgeable, fantastic customer service and really appreciated her great help! Thank you, Lila for demonstrating great customer service!

I'm putting less-than-reliable because twice now I've driven to this location in the last business…read morehour only to find them closed an hour earlier than advertised. Not sure if it's a Yelp issue or a miscommunication between Yelp and Staples or if Staples just closes when it wants to but I'd suggest calling first before you make the trip.

Lousy service, they were unable to deliver a freight item in a timely manner. Sat in their…read morewarehouse for days waiting until it was a convenient time for them to deliver.

Overall my experience with these movers was fairly good. Although, there were times during the…read moreplanning phase where there were gaps in communication due to information and availability. Everything was picked up and delivered on time,but a couple of our Items were unable to be assembled because the screws and bolts were not packaged and shipped along with the rest of the items. The folks who dropped off we're supposed to follow up with us about this, but we ended up getting called by the company and having to fill out a claim form, still being processed now. The physical movers that showed up at our house were very friendly and helpful. They packed very efficiently and made almost everything fit. Again, most of the process ran smooth with just a couple of bumps in the road so I'd recommend using them just be careful with assembled items and make sure they are documented and accounted for.

Beware of the 'dedicated rep' experience they advertise. My Client Experience Specialist, Katrina,…read morewas largely unresponsive throughout my order. When a cover page error occurred, I was told it was entirely my fault for approving the proof -- conveniently leaving out that there were already flagged concerns with my file that Katrina never bothered to communicate to me directly. No call. No email. Just silence, and then blame. I understand that proof approval carries responsibility, but when a specialist is aware of flagged issues and stays silent, placing all the blame on the customer is poor service. A simple phone call or email could have caught this before it went to print. I expected more from a company with this many positive reviews. Proceed with caution and follow up proactively -- don't assume your rep will. Scott C

These guys botched up my order in a number of ways that made a significant % of our collectable…read moreproduct unsellable/unattractive: incomplete ink coverage, dogears, bad handling, crimps, odd stains on the paper, and bad cover cuts that sometimes even showed their own registration marks. Everybody makes mistakes but when I reported this, I was treated with disrespect and basically accused of lying. Despite video evidence.

I would have given a -10 if I could but had to submit at least 1 star. I am very disappointed in…read morethe postal delivery in my area. I have 2 confirmed emails dated 04/09 and 04/16 through the informed delivery that I should have received my EIP card for my stimulus and my son's but still have not received either one. This is not right considering most of us people are counting on that money for food and bills. I can't ever get through on the phone because no one ever answers. How can a federal government agency be so unorganized and messed up, I don't get it all. I will now be going into post office personally and they had better have one hell of a good reason for this situation.

The carrier was supposed to bring my package on two days prior to arrival. The first day delay was…read moredue to weather (understandable). The second day was because of an "animal". Funny thing is, I don't have an animal, not do my neighbors, annnd I have cameras and at the time of the supposed animal sighting, we were home and there was no carrier in the area. Nice work though to come over 1.5 hours earlier and forget to drop off items but LIE about it to get off the hook.