Had Gary replace 3 bathroom sinks and valves. None of the valves are solidly attached, all rotate a…read morebit. He also dented one drain and stopper. Only 1 of the drains doesn't leak. Worst of all, he's now ghosting me after half a dozen calls/messages to finish the job. This was a test for significant added work. Guess he doesn't want the added tasks.

Gary was quick to fix my problems i was having with my garage lights. Very professional and…read moreaffordable, will call again.

They took down the old gutter which wasn't pitched correctly and replaced it with a new larger…read moregutter, pitched correctly and a larger downspout. I also asked to have my roof inspected and he showed me where the tar around every vent was failing and used silicone caulk to fix them. I was fortunate that they came out the next morning and were done in great time

I had AJ's come out and replace my tar and gravel roof with TPO. From the moment I called for the…read moreestimate to the wrapping up of the work, they were professional and great to work with. The prices were fair and it's definitely worth the money. They were quick and clean and did and amazing job to improve my 40-year-old house and enhance the roofing for years to come. I will definitely be calling them back if I ever need something again.

They cancelled the appointment and have never heard back from them…read more Cancellation was for a good reason, unless it was just a ruse. Things happen, I understand, but to NOT reshedule?? Rather poor customer service.

From the owner: I started my business to support my family. I began in landscaping and design. My company name was…read more J and J Landscape LLC. I got my GB/98 Contractors license and changed the name to New Horizons Construction LLC. We are Licensed, Bonded and Insured. If you are building a home, remodeling, needing restoration work or wanting to improve your outdoor living space, We would love for you to give us a call so we can schedule you for a free estimate for your home project.

Ghosted us and never called back. They came out to look at the project and then never returned…read morecalls or emails for weeks Don't waste your money or time

I required some foundation reinforcement due to a finding during a home inspection. Erik was able…read moreto come out in short notice and then generate a quote. We felt it was reasonable cost and his crew arrived on schedule and did a quality job of adding a concrete column under the beam. I would use them again and recommend them.

The good... Architecturally interesting interiors…read more Interesting designs that Well framed. Windows are outsourced to a high quality group. The bad... They call themselves custom builders, but when you request customizations, your first answer is "no." The second answer is: "It's going to cost you." And when they agree to customize something, it's done in poor form. If you ask to bring in your own artisan or skilled labor, they make it incredibly difficult to schedule or create other artificial barriers. Often, he has materials that he already owns that he would like to use in your home. When you don't like it and indicate it differs from what you agreed on, he gets upset and is pretty unprofessional. Is Boyden a local builder? Yes. Is he a custom builder, not anymore so that Horton, Weekly, or any of the other national builders. Compared to my prior experiences with other companies, he offers less opportunities for customization. Design of the neighborhood is poor. For example, a gate was installed but isn't designed for the volume of traffic expected in our neighborhood. So the gate is broken more often than it works. Also, sidewalks are not present throughout the neighborhood. This was a big oversight. HVAC and sewage systems are low quality. Especially considering we live in a "premium" home. Essentially, he bulk purchases these items for the whole neighborhood. Our house was built nearly a decade later and so we have dated equipment upon move in. We've had multiple equipment failures and all of the techs who've come out to service have said something similar - how is this in a new house? When we moved in, we did not have hot water, working heat, and our toilets didn't flush. These are pretty simple things that could have been caught with a bit of a QC/QA check. There are some design gaps. Lighting, for example. In my (finished) garage there are two overhead LED lights for a 1000 s.f area, they were placed above the overhead doors openers. So most of the light is blocked! Also, there is no ventilation system or even adjustable windows. So essentially it becomes an adobe oven every afternoon. The website brags about green this and green that, but it appears this is a side benefit of some his building practices (less frequent stud placement, membrane roofs, etc...). He drives a duelly, 1 ton pickup from Tiejeras every day to work on his new homes. This is a bit of evidence that environmental concerns are not really in the bedrock of this company. The ugly... fit and finish is very low quality and poor . When you file a grievance with the owner, his reply is: "Well that's how those materials are." See pics below for details. The fit and finish they did address, they send out a handyman to fix; but many of the issues are a result of poor attention to detail by the skilled guys, and require more than a band-aid to fix. If you want something fixed, it's a minimum one month before they come out. We've had to go as far as notifying the county (like when we didn't have hot water in our brand new house) in order to get them out to address our issue. We had a water leak in our irrigation from move in day. It's taken over one year and hundreds of extra dollars in water bills before they came and fixed it. Not to mention the moral injury of wasting water in the desert. In a similar vein, we've lost several plants and a tree do the improperly wired/installed irrigation system and they have not replaced them. When I ask about this, his staff says sure. Months go by and nothing happens, and it turns out Joe says no one will call and update us. I think this really reflects his personality. Several neighbors have had roof leaks. We had an independent roof company come inspect our roof six months after move in. There were areas were it wasn't sealed and the fasteners had come off. This is a big, big miss on Boyden Homes. When notified, they did come out and address it for us. However I feel strongly that is unacceptable. Lastly, his crews are not very tidy. our entire front yard has been covered in dirt, a result of high winds sweeping over his uncovered dirt piles (placed just prior to dirt work for other new constructions). He has not offered to fix our landscaping and has not returned our calls in regards to this. To summarize, if you want a local, custom builder, I DO NOT recommend this company. These are biggies. I have many more examples. Please PM me if you would like more information about this experience.

This company builds pretty houses. Too bad they aren't built to last. The warranty department is…read moregreat, though; IF you like being doubletalked and lied to. My neighbors and I have houses that are three years old. There isn't one person on my street who hasn't had serious problems, frustrations and money wasted because of the ineptitude of the staff. Can you say "Cheap Labor"? These people are a disgrace! RUN!!!

Steve and his crew saved the day. They got my house ready…read morefor renting it in a time crunch and left no discrepancies behind. Flooring, painting, wall repairs, toilet installs, door repairs. You name it they did it. -They are proficient and effective with their time. I'm glad we found them. I sent a request for flooring quotes online and Steve was the very first to reply within 24 hours; other companies were replying 2-3 days later. -They go above and beyond, do their very best to work with your time frames if possible but definitely try everything they can instead of just saying it can't be done. -Their work is high quality and pricing is very fair. Awesome crew, genuine work from genuine people.

flooring, courteous, timely and very professional and great value. They always showed up on time.read more

Rusty is punctual, knowledgeable, thorough, and courteous. He immediately assessed the well…read moreserving my mountain home and conducted a thorough diagnosis which narrowed the problem down to two potential issues. He then gave me a fair time and cost estimate of the available options to complete the diagnosis and repair. I would definitely recommend Rusty to anyone in need of well/pump service.

Rusty is some kind of miracle worker, pure and simple…read more We have an underground culvert-walled pump-house with a rather complicated set-up.A really heavy storm a few days ago apparently caused mud and water to seep into the upright culvert. The pressure tanks broke free and the whole thing flooded to 2/3 deep. After we pumped out the flood, we looked at the mud-caked mess down there and the askew tanks and figured we'd be out of water for days, minimum, if not weeks. Seriously, it looked like a disaster down there. Rusty arrived on very short notice, the very next day, on a Saturday no less, and set to putting everything right. Less than three hours later, we had water again, as well as what sounded to us like some very sensible ideas and recommendations for fixing the situation for good. (Basically, we're most likely going to move all the equipment up out of that hole and into a proper above-ground pump house.) We have no doubt whatsoever we'll be having him do that work, too. His rates were very reasonable. Rusty clearly knows his well and pump systems. And although thoroughly professional, he's also an extremely friendly and personable guy. A pleasure to do business with him, and I wouldn't hesitate to recommend him to others.

Estimator arrived to look at what I wanted done in my bathroom. He seemed to have little experience…read moreand missed some of what I wanted done. Then he forgot to note a few items. And four days later, I've still not heard from him. So I have no idea what the cost would have been. I'm not sure I'd want to work with a company that sends an inexperienced employee out to do appraisals. Every other company I've contacted had their owner handle the estimate.

These guys were awesome. Out of all the other companies I contacted Royal was the only company that…read morereached out and followed through. Jose and the crew were exactly on time and even worked later than they had to in order to meet my schedule. They were professional and did a thorough and superb job. Stephanie was super with communication and went above and beyond to ensure the crew met my needs and expectations. Once Jose and his guys were finished they showed me the work they had accomplished and made sure I was satisfied. I will definitely reach out to Royal for my next construction project. Highly Recommend Royal Construction!!!