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    Upright Balance

    5.0 (6 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Upright Balance

    Physical therapy

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    1 year ago

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    Chris H.

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    1 year ago

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    Chris H.

    Appreciate you Joel ! Loved working with you

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    2 years ago

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    Novant Health Sports & Performance Medicine Powered By Exos - part of the facility

    Novant Health Sports & Performance Medicine Powered By Exos

    5.0(6 reviews)
    6.1 km

    I have two amazing physiotherapists, Jordan and Oliver. They are unbelievably on target with my…read moretherapy and constantly watch for signs I'm not in form. They explain my issues in such depth because I need to understand what I am doing, how to do it, and why I'm doing this movement. They have made me aware of issues, I have developed over time, that i need to correct. I thoroughly trust these two, and am amazed, at my age, I can feel a change for the better! Thank you Oliver and Jordon, I'm sorry I don't tell you how much I appreciate you both. And I also have to mention Grayson, at the front desk. She is just amazing at keeping that office and appointments running smoothly. She's the first I see, when I arrive, and the last as I walk out the door. Grayson, you are amazing! Shame be on Novant for not providing you an assistant! God bless y'all, Jon Palumbo

    NHEXOS has been great for me because they have the workouts laid out for you, the workouts are…read morescaled to your individual skill/fitness level. The trainers are always watching, coaching and adjusting your technique so you are safe and improving your health. The access to a dietitian was something I never thought I would need but it has helped me a bunch. You think you can do it on your own but when you have a team of professionals that care about your success, they make it a great experience.

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    Novant Health Sports & Performance Medicine Powered By Exos - Performance training floor

    Performance training floor

    Novant Health Sports & Performance Medicine Powered By Exos - Performance training floor

    Performance training floor

    Novant Health Sports & Performance Medicine Powered By Exos - Performance training floor

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    Performance training floor

    Orthocarolina - Matthews

    Orthocarolina - Matthews

    2.2(31 reviews)
    1.6 km

    I am super grateful for the help here after my knee replacement…read more I loved working with every Physical Therapist here and they were extremely helpful. My walking has improved dramatically

    My experience was subpar. They have wheelchairs in the lobby…read morebut none had foot rests. I went in for a sprained ankle. When I was up on the third floor, where their office is, there were no wheelchairs there. I went into my examining room and then a man came in to take me to x-ray. And he just said come on follow me. He walked briskly ahead of me. I had crutches, but it was a long walk and I'm an older person. I'm a senior citizen. No one offered to get me a wheelchair or help me at all halfway to the x-ray room. I passed a large administrative area with different people working on computers and I asked the group of them. If there was a chance they could get me a wheelchair. Everybody just looked at each other with a blank stare and said no all of the wheelchairs are down in the Lobby I saw them I said, but none had a foot rest. They all looked at each other with a blank stare, like oh well I said this doesn't make sense. You're an ortho care place. I would think someone could help me with a wheelchair. This is a long walk to the x-ray room. They just continued working and ignored me when I got into the x-ray room. The x-ray technician was covered in tattoos which I'm sorry I find extremely offputting at a medical facility Which should be focused on health since tattoos are inherently very unhealthy. He was course and said OK get up on the wooden box. There was a box about 7 inches elevated and I was in acute pain. He didn't offer to help at all. He walked across the room Then he snapped an x-ray without even asking me to put on or giving me time to put on the lead robe. I said wait a minute the lead robe is right here on a hook. I'd like to wear that. In an aggressive argumentative tone, he told me he only suggest those for people of childbearing age. I said I'm sorry I've never had x-rays without wearing some kind of protective lead robe so I'd like to wear this for my next x-ray his answer to me was I have four other x-rays to get in after this one. I said oh so it sounds like me wearing a robe or not is more about your schedule. Then when the PA came in to address the x-rays and explained my situation I was not offered a handicap placard for my car. As I said, I'm a senior. I have a foot that's swollen like a bowling ball and no one offered that I was also not recommended to have any physical therapy. Just a follow up appointment in three weeks. No schedule of icing was recommended nothing. I basically went there just to find out if I had a fracture or not, but they didn't give me any medical care at all. It was purely a diagnostic visit with a lot of attitude in the way I was treated. I would not recommend this place. Then I called back on the following week realizing I didn't have a handicap placard for my car. You can't actually call this place you get a call center. The person at the center said they just can't hand them out to everyone. I said no, I'm sure they can't, but if someone has their foot swollen out like a bowling ball. It seems obvious that this should be a recommendation. I didn't think of it at the time a friend had driven me there, but I'm surprised they didn't think of it and suggested I felt there was nothing in that experience at Matthew's OrthoCarolina, URGENT CARE, that was empathetic or caring at all

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    Orthocarolina - Matthews

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    Upright Balance - physicaltherapy - Updated May 2026

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