I have two amazing physiotherapists, Jordan and Oliver. They are unbelievably on target with my…read moretherapy and constantly watch for signs I'm not in form. They explain my issues in such depth because I need to understand what I am doing, how to do it, and why I'm doing this movement. They have made me aware of issues, I have developed over time, that i need to correct. I thoroughly trust these two, and am amazed, at my age, I can feel a change for the better! Thank you Oliver and Jordon, I'm sorry I don't tell you how much I appreciate you both. And I also have to mention Grayson, at the front desk. She is just amazing at keeping that office and appointments running smoothly. She's the first I see, when I arrive, and the last as I walk out the door. Grayson, you are amazing! Shame be on Novant for not providing you an assistant! God bless y'all, Jon Palumbo

NHEXOS has been great for me because they have the workouts laid out for you, the workouts are…read morescaled to your individual skill/fitness level. The trainers are always watching, coaching and adjusting your technique so you are safe and improving your health. The access to a dietitian was something I never thought I would need but it has helped me a bunch. You think you can do it on your own but when you have a team of professionals that care about your success, they make it a great experience.

I have been going to Novant Health Arboretum for about a…read moreyear now. I have to say I couldn't be more impressed. It's so hard to find a staff at the front desk that genuinely welcome you and are efficient and caring, even on the phone. I have been under Amy's care, my PA, for approximately two years and she can't be beat. She is efficient and kind and caring and I trust her completely with my care. I think it's more important than ever when you have a great experience to thank them and spread the word, especially in the medical field. They're the best! Vickie R.

Except for the ugly construction that is creating a mess in their parking lot and entrance, this…read moreNovant Health location is ideal, away from the busy streets. Staff is very efficient and competent. I didn't have to wait long, once I arrived. The physician was great, informative, and transferred my prescription very easily. Lab work is performed inside, and I was very pleased with my experience.

Dr Ahmad saw me, saw my tendon issue, did an x-ray to confirm no broken bones, and did the…read morecortisone shot no issues or delays. So many other places want to put you through hoops and ladders just to get these and Dr Ahmad actually believes the patient when they say what they need.

I had an appt. on April 28, 2025 with Dr. Usman Ahmad DO, and the office manager was very rude to…read moreme denying me medical services. She said United Healthcare would not pay them if they didn't take a copy of my driver license. I said let's call UHC because that is not true. The office manager would not call UHC. The law states that you do not have to let a doctor's office copy your picture ID. You only have to let them copy your medical card and show them a picture ID. The office manager said I will call them and call you back. The office manager never called me. I didn't appreicate driving a thirty minute drive to be denied medical services and treated rudly.

Worst place ever. First they have you come in 4 time @50.00 before they have a co b payment of…read morealmost 500.00. They when you come in to ask why it did not work and you are 15 minutes late because of an accident they say sorry you are 5 minutes past the grace period we can see you next month. You say you will sit and wait and an older lady comes in 15 minutes late and they tell her to have a seat. Plus when i had my ablation blood was running down my leg and no one rushed to assist at all.

MD was "nice" but extremely regimented, and, rather like a cafeteria style, had limited repertoire…read moreof choices in treatments, i.e., did not even provide the very simple double occipital nerve blocks (simple trigger point injections for coat hanger pain) but rather he just wanted to push the more financially lucrative treatments such as epidurals. It's been awhile since I was there (early 2024) and have seen such a plethora of other unsatisfactory physicians in the interim that I cannot recall if he prescribed any of the generally ineffective and commonly prescribed "pain" meds at all such as Lyrica. I wasn't looking for any of the dog and pony circus of treatment with opiates at that time being I was already well aware of the pitfalls of that such as it is impossible to even obtain a sufficiently high enough dosage to be worth my while to try them again. Therefore, instead I just lay down a lot, hire people to do my housework @ 30 bucks per hour, cannot even stand at my sink more than 5 minutes to wash my own dishes, have to pay someone to drive my dogs to the dog groomers being I still cannot even bend over my own laundry sink long enough to bathe my own 5 and 6 lb dogs, plus of course I have major problems simply bending over to pick things up off my floor - pretty pathetic really as I actually know myself how to fix these things. While I have more invisible illnesses than I can count on 2 to 3 hands, there is not one MD I have met anywhere in this metropolis who knows anywhere close to as much as do about them sadly. There is absolutely NO excuse for this happening in AMERIKA so shame on what has been allowed to happen with three downfall of our entire healthcare system here. *** Otoh, Kiran Semmelsberger, PA, formerly of Atrium Primary Care in Mint Hill certainly did. She, however, has moved on being that she was so conscientious about her job that she was majorly overworked. She had been known to call me from the office there at 8:30 PM just to ensure she followed through with some final analysis of some new diagnostic crisis of mine. While these reflections of mine RE: the medical care thus far found in Charlotte, NC, are not at all just directed towards this one practice on Springbank, this practice I went to one time only was in fact a typical example of what is being described. *** End result currently?? What a wasted life due to insuffucient, deficient, or lack of medical care in Charlotte NC - 17th largest metro area in the country I read somewhere ... pretty sad

Excellent service. Found the team extremely professional and supportive. Expect to be an ongoing…read morepatient.

Dr. Manvar is an amazing specialist! Everyone in his…read moreoffice is professional and caring. He has been treating me for several years and has tried many ways to treat my pain. Most all of them have been successful!

I have been a patient of Dr. Robertson for probably 10 years or so. He is very knowledgeable in…read morethe chiropractic techniques and always seems to know what my problem is and how to fix it. Also, he is not like the chiropractors who keep dragging out your treatment and having you keep coming back again and again. He fixes the issues and tells you to come back if you need him. I appreciate his honesty.

Doc Robertson is awesome. He is friendly, knows his job and will fix you quick if you are hurting…read more His schedules are flexible and office is in a great location. My family goes to him and I would recommend Doc to anyone!

I went in for a consult appointment and was pleasently surprised at how down to earth and extremely…read moreknowledgable Dr Haas was. The rest if the staff were kind and professional.. I plan to schedule a followup appointment.

Dr. Haas and staff are caring, knowledgable and professional. They take the time to know you and…read moreprovide alternative and/or supplemental options to support your health. Thank you for your service!

Dr. Groto is awesome!…read more I have been going to Charlotte Wellness Center for a few months now and I am always welcomed as if I am an old friend every time I come in. I really appreciate that warm reception! Quick, easy and affordable! My migraines and lower back pain, have disappeared since I started seeing Dr. Groto. He teaches me, about my health, stress, eating healthy, he's very passionate and dedicated. Dr. Groto really listens to you so he can help in the best way possible. He also educates you on what your diagnosis is, advises of a scenario that may have caused your issue(s) and how to prevent it in the future. I have had lower back pain for the past months and he has helped me stay on a monthly "maintenance" adjustments that keeps my back flexible and healthy. I highly recommend Dr. Groto for adjustments, therapy and any other back/neck or pain that you are experiencing! Dr. Groto cares about their patients. Thank you Dr. Groto for all you do!

If you want proper care do not go to this practice. They are dishonest and unprofessional. My…read moreMedicare wellness visit was minimal and they charged an extra office visit for nothing. The office manager never responded. The assistant says they billed correctly. This is not true!

Why doesn't the office staff respond to patient requests in a professional timely manner? Weeks…read morepass after requesting paperwork or referrals for a long-standing patient. I keep calling and get nothing. No help. No urgency or responsibility on the staff who take my calls. Disappointing and aggravating.