Beware - the good review given above is from the EMPLOYEE of this business. I recently hired the employee, Sally, to pet sit. Had several conversations with Sally and the owner about my needs and made written instructions for them, had dates all lined up, agreed on a price for sitting. Droped my dog at the kennel Tues. Sally was to start sitting Wed, but decided to DITCH THE JOB, knowing we were driving out on a trip 2am Wed morn. She told her boss (the owner) she was going to ditch and NIETHER ONE of them bothered to call me. We went out of town thinking we were covered - and one of my animals DIED while we were gone. Family is heartbroken about our beloved pet chicken who suffered so needlessly. Also, the owner quoted us $18 per day for kennel and charged us $20 when we returned from our trip to pay. After I called the owner to complain I had not seen Sally's car come and go on the security camera and didn't believe she had performed service and that our animal had died, she gave me excuses and only seemed concerned about getting a bad review on the internet. Her husbands consulation to me was ' it was only a chicken'. Also our dog had obviously lost weight - and this dog has stayed at this kennel before without any trouble.
People recommended this kennel to me and thats why I chose it the first time. They seem to think the place is fine and have not had trouble, and I didnt have trouble the first time either, but that was just an overnight for my dog. This time my experience was tragic and the longer stay for my dog proved not to work out so well. read more