I had an MRI at the Defense Highway location, which really is, OMG, open! The staff was friendly…read moreand courteous, and my "tech", Jeremy, was so encouraging and comforting! He really walked me through each and every scan with compassion and understanding! If you need an MRI, especially an open one, go to Chesapeake Medical Imaging's Defense Highway location, near Annapolis!

The BEST medical imaging company ever. Always polite front…read moredesk staff, helpful too. Never rude. The parking can get tight, but can be mitigated when you book early morning appointments. They get busy and the waiting room is full at peak hours. The Breast CA doctor who reads mammograms and performs ultrasounds (sorry can't remember your name) is absolutely lovely. She speaks Spanish beautifully and her bedside manner is superb. I call her my guardian angel because you just don't find doctors like her these days. I've also had X-rays, ultrasounds and MRIs here and will keep returning.

I just wanted to give a shout out for Tiffany at the front desk of Radiology Associates in Owings…read moreMills. I was seen recently for additional tests after a mammogram and I was really worried that they would find something on my screening. After driving an hour to get there around 9 am, I was told that a machine was down and it was going to be a longer wait than anticipated. Tiffany was so professional and kind, giving me updates on the time, and I was able to sit outside in the courtyard while waiting. I was very appreciative of her kindness, especially as I was so worried about the tests I was to undergo. Thank you Tiffany!

I've been visiting this Imaging center for 5+ years for my annual mammogram and it's always been a…read morepleasant experience. From telephone scheduling, until leaving after exam, great interactions. Everyone I've ever encountered has been very professional, and gentle. The office is easy to locate, clean waiting room, super quick self check in, great radiologist, and comfy changing rooms. I will certainly continue to have my annual exams here as they make me feel respected as a patient.

Outstanding experience. They accommodated my appointment needs even though I was in a hurry to get…read morethe scan done to make a physicians appointment. No muss, no fuss. Clean, quiet office environment with staff who knows what they're doing. Seen on time. Nurse got the IV going with one stick. MRI was read and report issued before I got home! All in a 5 star experience.

The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

I was called back for a second Mammogram and the lady that scheduled me did not tell me I needed a…read morereferral. I work in Glenelg so I left there drove all the way home to Taneytown to shower then drive all the way back to Westminster to be denied. The nice lady there was very apologetic! She said the staff that scheduled me was supposed to tell me I needed a referral! Lots of gas and time wasted! Also, the lady that scheduled me was supposed to schedule me for a sonogram but did not. ugh

I had a great experience here with all staff from front desk starting with Lynnette she was so…read moresweet and kind. That's what we need when going through a hard time. Sharon the Nurse was great. She took me back a to have a Stereotactic breast biopsy. Then I met Lisa the nurse and Dr. Ozgun. They both explained the procedure to me and said I wouldn't feel anything more than a little sting! My anxiety was extremely high but during the procedure Dr. Ozgun explained what he was doing while Nurse Lisa rubbed my back and held my hand. Amazing, that I hardly felt anything! even barely felt the sting to numb me. This was a great experience! Thank u for being so great, kind and supportive. Then I get a call today from Dr. Reaven to let me know the biopsy was benign. Thank God! Dr. Reaven so so kind I wanted to jump through the phone and hug him. I can't say thank u enough for ur kindness and professionalism. A great experience! Karen Simons

The care was great, however billing is a nightmare. I was sent a text message about what I should…read moreexpect to pay for my imaging prior to services.I paid in full the days of my imaging, 3 different images on 3 different days. Today I get a text message from a collection agency saying I have a balance that was unpaid and they need to collect it. I am beyond furious as I was never sent an invoice, email, text message, nothing stating I owed anything further after they billed my insurance. They clearly had my phone number to text me prior to services and my address to send the statement to. It is very frustrating.

Had a service April 2025. The medical care we received was good but the billing department has been…read morean abject nightmare. I was told I had to pay upfront on the day of service, so I did. I was told that was the total I would have to pay, so I considered the cost covered. But I hadnt received anything applied to my deductible by July, so I started calling Optum and was told there was no account set up under the patient name. It took me 5 calls just to get the medical office and the billing office agreeing a service was even done on the patient and that she existed and had been in their office. I have a list of phone calls and emails showing the many hours I have had to spend trying to 1) get a billing account set up 4 months after the medical service so costs could be applied to my deductible 2) asking why I was receiving more bills when I was told the amount I had to pay the day of the service would be my total bill. I have now been told three times that my bills are paid, but then I get another in the mail. I will never, ever use this company again. Terrible, just terrible and inept at billing and communicating accurate information.

My interactions with the MRI group were disappointing. After suffering a back injury, I went into…read morethe ER at LG Health and had an MRI. After being told the radiologist that read the scan interpreted it as a bulging disk, I was discharged to home with pain, numbness and weakness of my leg. I suffered through the next 2 weeks before my primary doctor referred me to a neurosurgeon for follow up. At that office visit, I was told that the radiologist at the MRI group misinterpreted the MRI and that I indeed had a left far lateral disk herniation. I read up on this diagnosis and it can be commonly missed by radiology. I did receive a bill for there diagnostic service but I refused to pay for a misread MRI causing me a delay in treatment and pain and suffering. After disputing the bill, I was told that the radiology would not change her opinion and that I would need to pay the bill. Right now I am awaiting surgery to repair that disk herniation. This radiologist won't admit her mistake and is arrogant and conceited (I even sent over the documentation from the neurosurgeons notes). Obviously they don't care about their patients, just their wallets!!

The "lady" at the front desk has no chance of winning a congeniality award. She attempted to scold…read moreme by saying I should have been there by 8am, when in fact, I was told on a recorded line to be there at 8:30 am. I told her that I didn't come there for a lecture; rather for an MRI. She just looked at me as though she just sucked on a lemon.

This facility treated me for a rare brain tumor. We got he results we all hoped for. They were…read morepassionate and caring through the entire process. There were very helpful in assisting with the usual terrible process of the insurance company trying to undercut you. Wonderful facility and I would recommend for anybody with circumstances eating this kind of treatment to give them a look.

The proton center is a nice facility that is well kept. The staff are kind and very helpful. Rose…read morethe receptionists is a delight. She enjoys her job and you can tell. There is usually no wait for an appt and you are seen promptly.