Dylan was able to sort out by home entertainment system…read more Comcast remote was not paired with box. Sound volume was not adjustable through remote. Sonos music was not playing through entertainment system, Dylan fixed the problems very quickly. Will use Dylan again.

Great experience here. Dylan knows his stuff. Great service at a reasonable cost…read more Try them if you have computer issues.

I reached out on a local group for assistance with an apple MacBook, this company responded quickly…read moreoffering to assist with my issue in factory resetting my laptop. He had very quick response time, very friendly & helpful and was able to assist quickly! Highly recommended!! I will definitely contact again for future needs. ​

From the owner: Welcome to NexGen IT Solutions, your premier IT Managed Service Provider dedicated to delivering…read moretop-notch technology solutions tailored to your business needs. With a commitment to excellence and a passion for innovation, we offer a wide range of services, including network security, cloud computing, data backup and recovery, and 24/7 IT support. Our team of certified professionals is here to ensure your technology infrastructure is robust, secure, and efficient, allowing you to focus on what you do best—running your business. Choose NexGen IT Solutions and experience the future of IT management today! Reach out today at (810) 420-8737 for a free consultation.

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

Dwonne helped me pick up my order and he was the nicest guy ever and was very helpfulread more

the only reason I gave one star is because they were pretty good at selling products and services…read moreOnce I paid and signed up for the Geek squad services things quickly deteriorated! I have been ignored and treated rudely at the geek squad counter after spending ridiculous amounts of time standing at the counter. And even after being waited on the one 'expert' Geek would partially and often rudely answer a question and leave me standing while he called another customer from the line and assisted them while i continued to wait! No seating once you are called to the counter. its been 3 weeks and nothing works properly. The Chat service for the most part is deplorable! if you have a real issue count on being put on hold until the Chat times out!

The hard drive on my computer blew a couple of weeks ago. I checked a few places to have it…read morerepaired (I needed the files on it recovered and restored), including Best Buy and a couple of local repair places. Eventually, I called Swartz Creek Computers and received a reasonable estimate. I took the hard drive here and the owner had it repaired, with all files and photos completely restored, as well as additional memory and some upgrades. The cost was under $200 and it was ready in a couple of hours. The tech had run all necessary diagnostics,repaired the hard drive and increased the memory significantly in only four hours! I thought that was pretty reasonable. His work came with a warranty as well. Overall, I was happy with the price and quality of service. I checked out their selection of new laptops , all decently priced, while I was waiting. I might come back to purchase a new one (I'll likely be replacing the second laptop in the next several months or so) as opposed to a larger retailer. If I have any other computer problems that need repairing, I'll be sure to bring my devices back to this place for repair based on the quality of service and reasonable pricing that I encountered here. I'm grateful the tech was able to restore all of the files, as they were important and not everything had been uploaded to the cloud.

Don't ever go to Swartz Creek Computers!!! I took my lap top in for a free diagnosis, and never got…read moreit back!!! I left it there for about 3 weeks because I work 70 hrs a week and was a bit busy, I assumed it would be safe, but when I came to pick it up they told me they didn't have it, they were using it for parts at another store! But they'd get it for me by the next day. So the next day I drove back for their new story to be that it got recycled!!!! Not so much as 'sorry'!!

If I could give this place zero stars I would. My experience was truly awful. The service the guys…read moredidn't know what they were talking about they say they will help you find what you need and make sure it works which they did not. The tech guys are ruder than ever. No customer service at all. Really sad.

Absolute dump ! They kept my PC for 3 weeks with no updates and tell me it's just a bad gpu…read more Seriously ? I told you I thought it was that the day I dropped it off and you keep my rig 3 weeks instead. Highly over priced and very underwhelming service. Not a customer first business.

Had a good experience here when ordering Spiderman 2. Before I bought it I wanted the know the…read moreprice so I called and asked them how much it was $40 bucks, I was like "Heck yeah beats paying 70" went there got it but it said $55 so asked the guy there and told them I called today and was said it was $40. He heard my story and believed me without asking questions. Now he might have known I was the same guy but either way it doesn't matter he was the coolest guy there and believe me you won't believe how long I was looking for this game. Great place filled with honest and cool people. Side note: Now you might think I'm lying but pls I'm 100% being honest here so pls just try to take my word for it. I wouldn't be lying if I were making a review on them.

They screwed Nephew out of a keyboard and a mouse. They had their credit card compromised (so they…read moresay) and they had him wait five months waiting for the system to be made, while the people that answer their phones had no they lost his order for FIVE months, Once he spoke to the person who does the work clue what they were doing and got the system made, they quoted him a price five months ago, (now it's six months) and price went up and they gave him no keyboard or mouse like he was to get. I'm helping him by reporting this to BBB and Michigan's Attorney Generals office. Shame on them. This happened at the Bay City store. Were going to speak to our lawyer too. This is just wrong. The people behind the counters' know nothing, and strung him along for five months. He was even told not to talk to them and ask for the people who make the system's. This place should be ashamed of themselves. But of course their not.