Go to any other repair shop--there are plenty in the area!…read more The staff was nice but I asked for 3 things to be looked at. Two were fixed. I was charged $50 for an $18 heating element. I went in with a working water pump, it was just clogged and needed flushed out, and I left with a new water pump. (Hmmm) The two big issues I have are #1) I requested they clean my AC and they didn't even look at it, just told me I need a new one and would I like to proceed? Turns out it just needed to be cleaned (thanks to a friend) and it's working well now! #2 issue is that over an hour and a half was spent on something I did not request to be inspected or fixed. (It was an issue I knew about and was working to resolve.) I spoke up to the repair personnel but they continued. I spoke to the office and was told, "They don't like to leave issues unresolved". At $120 an hour, I did not need them to 'try and figure it out'. They absolutely should've spoken to me before racking up 3.25 hrs--only 2.5 were spent fixing issues. I had a few other minor things that needed attention but after 4 hours and only my heating element and water pump were replaced, I had to call it. I contacted management but that was a waste of time.

This place is dependable and honest! Great during sales and maintenance. We took our Rpod in twice…read moreand each time the work was expedient and affordable. Staff was kind and thorough.

Prices are higher than any I've looked at recently. You can't have a travel trailer with the…read morebedroom in the front room and want 25-27k ridiculous

Great service & nice folks! After getting estimates from multiple companies on having solar added…read moreto our Cougar 5th wheel, they were the most reasonable & completed the work faster than the estimated time.

Great Customer Service, and communications. Very Pleased…read morewith all aspects of service performer at a fair price.

Sold our MH on consignment. Very professional and got us a good price. Whole process was flawless…read moreand stress free! Highly recommend them!

These men are amazing....... talk about emergency done right...... what was a wiper motor…read morereplacement turned into plumbing redo and they made it happen in hours knowing that I was living in my RV..... I pray My Jesus bless them for the blessing they are in my life....all your rv -camper service needs

After hours of driving whilst moving across the country, our car's transmission went out. When we…read morewere finally able to pull our vehicles into their massive parking lot to switch cars, the owner came out to yell at us. Told us we could have done so on the side of the highway, asking us why we had to do it right in front of his business (We were not blocking anything, as the empty lot was indeed, empty) and not to leave any trash. Understanding "Business is Business" aside, wouldn't helping people who are in the middle of an emergency situation benefit said business with more positive engagement? Instead, I have to leave this one star review, as my true feelings on this matter require a zero. Perhaps a better approach in humanity is needed, but is lost here. Based on the number of negative Reviews, I would go to Springfield when shopping for an RV/camper.

This matter has been resolved to our satisfaction very quickly after my post, and we are…read moresatisfied. Thank you for reaching out. Camping World is on my mind. Hopefully I can unload here and maybe even help someone not to make the same mistake I did. My issue is with Camping World, We bought a new 26' Cougar 26RKE and traded our Imagine in on it. Not sure yet if that was wise. Purchase went well, but that is where it ends. Camping World of Columbia were fine falling all over us with the purchase process, however that's where the marriage stops and the divorce starts. Every time I've ever been on the receiving end of service it's like they feed you bull until you get totally fed up. Then it's like ignore you. Warranty work should not take weeks. We have a new camper and the slide came out most of the way and then dropped about 6". Used a floor jack to raise it and get it back it. Service said that they weren't busy so bring it right up and they get us right in. That was the first lie. Wife called week later, service writer hadn't heard, wife said can you check, well they'll let me know, That's not what she asked, can you check? This isn't the first time we've went through trouble with this service department, we have had many rvs in the past years and seems like this is a regular pattern, they have too many in sales that need pushed out the door to take care of their warranty work. You see the almighty buck speaks loader. I've said it many times no more, don't know when I'm going to get it through my head that they suck. So please take my advice look for some place else to buy. Blue Compass, RV Unlimited, anywhere but Camping World Columbia.

Today, I was pleasantly surprised when we were driving down the 70 with full gray and black tanks…read moreand no freshwater. The associate I spoke to on the phone informed me that it was acceptable to come in and dump and was uncertain about the availability of freshwater. The dump was straightforward. While some water spigots were malfunctioning, we were able to overcome this issue with the assistance of a 50-foot hose. With such reliable and convenient service, I would undoubtedly do business with them in the future.

On a roadtrip and stopped in for a systems check and warranty support. They got us in and out fast…read more Nice and comfy customer lounge. Very helpful, efficient and so super nice. Thanks to Lauren and the technicians, we appreciate you.

I bought a new camper from Ethan who seemed nice enough , then he turned me over to the sales…read moremanager Dave who sold me a bill of goods worth $6500. I decided I didn't want them, things like gap insurance, tire & wheel protection, etc. They agreed but they never told my bank who shows I owe $19,000 but should be $6500 less. Ive gone up there personally three times and they lied to my face. So I'm now looking for a good attorney to sue for damages. My patience is at an end!

From start to finish, my experience with WEHR RV in Springfield was absolutely fantastic! I…read moreinitially found a camper I was interested in on Facebook Marketplace and reached out with a few questions. Michael was incredibly quick to respond and very helpful from the beginning. When I made the trip to Springfield, I was greeted by the nicest young man, Chris. I let him know I had been working with Michael, who was assisting another customer at the time, and Chris stepped right in without missing a beat. He took plenty of time to walk me through the camper and never made me feel rushed. I scheduled a follow-up appointment the next week for a full walkthrough, and that experience was just as impressive. Vincent helped us, and he was outstanding--he thoroughly explained how everything worked and answered every single question we had with patience and professionalism. Roy and the team in parts and accessories were also wonderful. They helped us find everything we needed (and wanted!) to get fully set up. Overall, the entire team at WEHR RV made this such a smooth, enjoyable process. Excellent customer service all the way around--I highly recommend them!

We had a wonderful experience with this dealership trading travel trailers. Our salesperson Darin…read moreDobbs was very friendly and knowledgeable. Lee did an excellent job making sure we understood everything during our walk through. Very accommodating on scheduling a day to bring in our trade and pick up new one. We would gladly do business with them again.