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    Universo

    5.0 (1 review)
    Open 6:00 am - 6:00 AM (Next day)

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    Palazzo Alexander

    Palazzo Alexander

    (6 reviews)

    €€

    Above and beyond service from the staff. We were upgraded to a fantastic corner room because the…read morehotel was not full. The staff walked us up to show the room and make sure we had what we needed. The room was large with a great view of the city from two sides. Comfy bed, nice bathroom, etc. it was rustic but clean and we loved it. We had breakfast included with our stay and the server was so kind. Made us eggs and two hot chocolates plus served us pastries. Normally we skip hotel breakfast to eat in town but we could not pass them up. They were so warm and welcoming. Fantastic spot and everyone should stay here.

    My wife and I spent a week at the Palazzo Alexander while on a food and wine tour of Tuscany. The…read morehotel has a central location within the walls of Lucca. It is on a relatively quiet street but within a short walking distance of the main piazzas where there are many shops and restaurants. Since Lucca is one of the few walled cities left in Italy, most of the activities you will want as a tourist are within the walls. It is a bit of a hike from outside the walls to the main attractions so location is important. Our room was large for a European hotel and was attractively decorated. The bathroom was modern with a shower and plentiful hot water. The air conditioning worked well. The staff was very friendly and helpful. There isn't a restaurant but the breakfast was very good. If I were to return to Lucca I would definitely return to the Palazzo Alexander.

    Alla Corte degli Angeli - Bedroom wall

    Alla Corte degli Angeli

    (2 reviews)

    A very charming hotel within the walls of Lucca. Could be hard to find down a small street that was…read moreonly two blocks long. The staff was great. Most spoke acceptable English for hotel workers. Very pleasant to deal with. Our room had a good sized bedroom and a setting room with a couch. All the walls and most of the ceiling had murals on them. Bathroom had a separate shower and a whirlpool bathtub. Everything looked new and very clean. The breakfast spread was the largest I have seen in years. There were oranges to make fresh juice. A juicer to juice fresh vegetables. Cook your own soft or hard boiled eggs. Fruit, cheese, sweets, yogurt, coffee ect. I am sure I have missed some breakfast items. The only thing missing was fish that you find in Northern European breakfasts. In the afternoon you could get coffee or tea by asking. The one time I did this they did not charge me and I do not know if they charged the travel company. The only slightly negative item was our room overlooked a kitchen that made noise late into the night. With the window closed it was fine.

    Where do we begin?! This hotel exceeded all of our expectations! We visited during our honeymoon,…read moreand we were impressed with not only the accommodations, but also the location of this hotel. Located in the city center and behind the Lucca wall, the hotel is both charming and authentic. With modern accommodations, such as a jacuzzi tub and flat screen tv, this hotel also has all of its original charm. We are definitely coming back!

    Universo - hotels - Updated May 2026

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