Friendly, relaxed, incredibly helpful staff. I inherited a crusty old bike and needed some help…read moregetting it fitted properly and finding a new seat. The staff treated me with the same respect and thoughtfulness as the spandex-and-clip wearers who were there to replace their expensive gear. Couldn't have had a better experience, and wish I had more excuses to go back. Thanks, guys!

Rented a bike for a day only 15.oo Euros. It was one of the most fun bike rides I had. I got to go…read moreall over Florence and see so much. The process was fast and easy to rent, bring ID. Make sure to lock the bike when not in use.

Central location, great assortment of bikes, knowledgeable, patient and helpful staff. They have…read morealso some vintage pieces. They have scooter accesories and do repairs and maintenance. Any bike part you need they have it! We were looking for bike pegs all over the center (seriously, for DAYS), we went to 6 different places and none of them carried them. Here not only did they have them, but they had two kinds! *Head explodes* The bmx tube kind of peg even came in 3 different sizes. And only about €5. Score! They also have the cushiony back seat for the bike if you ever want to ride bitch. Just don't go down Via Pandolfini unless you want a serious butt massage.

Excellent scooter rental company! The scooters are in great condition and the staff is extremely…read morefriendly and helpful. My family and I had a fantastic time riding through the Chianti region of Tuscany - definitely one of the highlights of our trip to Italy!

Riding a Vespa is an iconic, must-do when visiting Italy. It's a great way to experience the city…read moreand travel through the Tuscan countryside. My fiancé and I have never operated a Vespa before and we decided to walk into Florence Station rental at 5pm to book a Vespa for a few hours. Lucky for us, there was one Vespa available and we were able to use it despite the shop closing at 5:30pm! Yuri (I believe this is the owner's name) was very accommodating and generally just great to work with. His English is excellent since he has a wife and child living in Hawaii, he's also visited California (my home state) multiple times. Since it was our first time on a Vespa, he made sure to get us comfortable with using the vehicle by teaching my fiancé and riding with him around the block! His instructions were fantastic. Honestly, the streets of Florence are kind of scary to drive around in, especially during rush hour traffic. Yuri gave us a route and a map that we can follow and basic traffic instructions. Luckily, my fiancé is tall and was able to operate the Vespa smoothly. A tip from me is to book a Vespa early in the day (or online). This shop is popular and vehicles may not be available. The countryside is better to be traveled early in the day when there is still light out. The shop does close at 5:30pm so any rentals late in the day will be charged "sunset pricing" but keys can still be return after the shop closes via a special "key hole" in the gate.

Wow! Wow! Wow! That's how our kids described our day with Alberto. Have you tried touring around…read moreItaly with teenagers, 4 cities in 11 days, it isn't easy to find things to do that everyone can agree on. This is it!!! Winner, winner, everyone from 64 (it was his birthday) to 11 LOVED the experience. Alberto is kind, caring, professional, experienced, knowledgeable and engaging. He inspired of love of cycling into our family but our 16 year old hasn't stopped talking about it. I recommend, with the utmost confidence, that you book this tour. It will be the highlight of your holiday.

Must do!!!! Amazing Chianti Tuscany bike tour .....unending beautiful vistas! E-bikes makes it…read moreaccessible foe anyone. Last stop was a winery with amazing lunch and wine tasting (Verrazano). Best day ever and all carefully planned and coordinated by Alberto Lombardi!

We just got back from a 9 day trip in Italy and this e-bikes tour was THE highlight of the trip…read more When I asked my partner, she says the same thing with no hesitation. The bike was awesome (an expensive, electric-powered performance yet comfy bike made in Holland), the route was amazing (thanks for John's design), the vineyard experience was fantastic. It was the most amazing and memorable day of our trip to Italy. Central Italy, aka Tuscany, is famous for its beautiful scenery and vineyards and flowers (hence the name Florence), so this e-bikes trip is just PERFECT if you ever visit Firenze - you get to explore the suburb by YOURSELF, enjoy the beautiful landscape and last but not least, finished with some chianti, how awesome! This is the life we've all dreamt of. Also I have to mention John is an amazing guy. Super welcoming and informative and passionate. We're so lucky that we decided to go on this tour. Highly recommended for anyone visiting Firenze. This tour is a MUST! You won't regret it~

Awesome experience. If you're deciding between bike tours - pick this one! John built out the…read morebest experience. Dreamy stops, beautiful route! Scenes are unbeatable and service is next level.

The owners were awesome. They explained everything to us and had wifi ready for us to download the…read moreapplication. They had every piece of equipment we needed and were so helpful. We had an amazing day going to the Sea and seeing that Pisa isn't just for the tower. It was an amazing experience thanks to Smile & Ride.

We loved using Smile and Ride! They were the nicest people we met in Pisa and they helped…read moreaccommodate us in every way possible. I would highly recommend using them for all your biking needs. Such an amazing ride to the coast and the bikes were comfortable. So easy to use and made our trip awesome.

A great good value shop that I visited when in Italy. The points I accrued have been added to my UK…read moreDecathlon account !