Not a good experience at all! We had a reservation and a large group came in and we were out! They…read moreheld my deposit for 4 business days. I'm not a fan.

First and foremost as of July 12th Apple maps will take you to the wrong location! Use google maps!…read more They could be more technically savvy which would help considering they had a "sold out" sign but upon checking actually had two bikes, so definitely ask as they don't keep inventory well. Our bike was great, no issues, got us to and from Siena in 95 (40) degree heat no problem. Another issue, they have waaaay more bike rentals than GPS, so you might have to jerry-rig your phone to the bike like we did. Definitely would be a five star if the gear wasn't so gross. My husbands helmet stunk terribly and even the removable/washable pads were unclean. We lysoled it and wiped it out, it turned the towel black/brown, so nasty. The gloves were also disgusting. The jackets don't even have a spine protector.

Mela Vespo was one of my favorite experiences in Florence. They took great care of me and I had an…read moreexcellent time with their Vespa! Thank you Mela Vespo.

Hands down the best place to rent a Vespa in Florence. The staff is very gracious, thorough and…read moreconsiderate and go through paperwork, gps and scooter overview quite well. The Vespa scooters are in great condition and come in different ccs. My husband and I enjoyed a 125 which had plenty of power. Make sure to have your passport, drivers license and a credit card for deposit. Call if you have questions-- they are very helpful. I would recommend mapping out your route prior to use, as the streets, restrictions and pedestrian areas can be daunting. However the GPS they provide come with programmed routes in case you'd like to take their suggestions on sites to see.

Seamless rental. They opened at 9am and I rode away 15min later The Scooter I rented had a great…read morephone mount on the handlebars which was crucial for running Mapquest !!

Great car rental place in Firenze if you are staying in the city and want to drive to the country…read more Francesca who runs the place was great. Very reasonable and personable. Highly recommended you won't find a friendlier car rental company. Dave Patterson Scottsdale AZ

"I went to see these people to rent a moto, after I had already successfully completed a 10 day…read morerental with BMW Motorrad on an 800cc bike (they were amazing). I went to Manni's in Rimini and they explained they required an international licence (BMW Motorrad didn't) I went away and got the required licence and the IDA sent me the PDF (shipping takes 3 weeks). I took it to Manni's who told me the PDF was not sufficient. I had spent $80AUD for nothing. Manni's would not rent me a 300cc or scooter. No one explained that at the start. Luckily I got the licence refunded but Manni's were no help, rude and gave the response "Not my problem" I recommend you go and see BMW Motorrad before talking to these fools. Not accepting a valid international drivers licence. Not good enough" 0 stars. Terrible business!

From the owner: Ciao, NANNIRENT e' un noleggio di veicoli: auto, moto,scooter, pulmini, minivan, furgoni,…read morebiciclette, quad, buggy.Possibilità di consegna a domicilio

B-RENT, I already replied to your answer the other day at customerservice b-rent.it (confirmation…read more#733424478), giving you all the details regarding to what happened but as of today, still no answer from you! Please, I need to get reimbursed immediately! The car I got it from you was already damaged and it was checked on the paper that I signed when I picked up the car! Please check the signed paper by me with all the checked marks where the car had damages! Keep in mind that I have almost 30 years driving experience with no accident incidents ever! I will ask you one thing though: in 10 min of driving the car from your place to the underground parking, what are the possibilities of that car to be scratched/hit/damaged on the rear side and also on the mirror... unlikely! I drove the car for only 10 minutes until you came to pick up the car from the parking lot. This car was damaged everywhere and when I requested a different car, I was told that I will never incur any charges regarding the scratches and damages the car may have! Trusting your company cost me € 379 plus €51.... and that's for only 10 minutes of driving! I hope you see the facts and as a serious car renting firm as you think you are, I should get reimbursed ASAP, instead of overcharging my credit card fraudulently €379 and without going thru lawyers and bad publicity while you're deleting my comments on Facebook! If I'm not getting an answer I will definitely seek a lawyer and I will prove that you're just a fraud in this industry! Thank you for understanding and best regards.

We made a booking via Rentalcars.com in February 2019 for a one week rental period in August 2019…read morefrom Florence Airport. As part of the booking we requested 2 child seats. I called twice the day before pick up to check on this but their system was down . On arrival they told us that they had no car seats . We have two year old twins and it I was 38 degrees outside . Therefore our booking was useless . The woman who we dealt with called Claudia was extremely rude and unhelpful. The philosophy of this company seems to be "book with us , request child seats 6 months in advance and roll the dice " . Also they ask for two credit cards despite the email and app of Rentalcars.com stating to bring one card . This is an issue that we will take up with rentalcars.com but it illustrates what sort of company this is. We have rented cars all over the world , Jaguars, Range Rovers etc and no company (Hertz, Europcar, Enterprise) have ever asked for more than one credit card . This company is not to be trusted with your holiday car rental . They will not provide child car seats and will not help you in any way. They then tell you that car seats are subject to availability, which is a way of avoiding taking responsibility for not being organised enough to make sure they can fulfill your booking .Remember it was 6 months notice that we gave them. Even if we had 10 credit cards the booking would have been useless without the car seats . We were then forced to go to Europcar next door and pay double for a last minute on the spot booking . Guess what , they accepted one credit card and had two child seats . They didn't need 6 months notice to not deliver this most basic and essential of things . This company is to be avoided at all costs .

We had a great experience renting bikes here. We came right before closing the night we got to town…read moreand the lady at the desk gave us a discount for two days. We got two bikes, helmets, locks and a basket for 60 E. The bikes worked well and we rode them all over Firenze. I tipped my bike over the next day and my basket came off. She promptly fixed my basket with a smile. Really easy and pleasant experience!

Giramondo is run by a very friendly family from Brazil. Their prices are as good, if not better,…read morethan the other near by bike rental places. Their hours were better - they were open later and permitted us to bring our bikes back late in the evening. The owner greeted us upon return and insisted on having a drink with us. They were so friendly and accommodating. After visiting 2 other bike shops to get a feel for them, we knew we had made the right choice going with Giramondo. Thanks for a great day of biking in Florence!

We went on the Electric Bike Morning Tour of the Hills of Florence with Typical Tasting of Gelato -…read moreit was our favorite experience of our Florence visit. Our guide was super friendly and knowledgeable, the bikes were very fun and easy to ride, and the scenery was GORGEOUS. Could not recommend highly enough.

Took an e-bike tour through Airbnb here, and it was gorgeous, the guide was friendly and…read morepersonable, and the bikes are so fun and SO easy even on those steep hills. Would do it again in a heartbeat.