Illinois Retina Associates is the BEST! Dr. Rezaei and his team saved my vision in my right eye…read moreafter I suffered a torn retina while on vacation. They were communicative and helpful and continue to be focused on my well-being in my follow up appointments. HIGHLY recommended!

This place is awesome. Dr Amin is great. She explains everything to you & makes you feel very at…read moreease and comfortable. I was terrified but she calmed my nerves.

Very professional and extremely knowledgeable.Dr.Hasan is…read morethe person you want to keep your vision sharp. He did a flawless Job fixing two retinal tears I had. And the staff was supportive And caring during entire process.

I absolutely recommend Dr. Hasan. He has truly dedicated his life and so much time to his…read moreprofession and takes excellent care for his patients. Great support staff as well.

My Mommie had some bleeding in her eyes and was referred here to Dr. Kourous Rezaei (retina…read morespecialist) . I really like this office because it's so comfortable, clean and neat. The staff members are very friendly, respectful and knowledgeable about the services that they provide. I did research Doctor Rezaei and he is Very Respected in the ophthalmology community. His education is top-notch and he has very very good people skills ; which is always a plus in my book. Praise God my mom's appointment went very well and we don't have to come back until eight weeks. And would you believe that it will be December OMG. Overall experience, definitely five stars.

staff friendly and efficient, everything orderly and immaculate…read more doctor R made my dad, who is 98, feel comfortable and at ease while examining him. He was gentle and explained procedure. Everyone professionals.

my concern regarding the conduct of staff during my grandmother's recent appointment at your…read moreoptometry office. Upon arrival, there were two receptionists at the front desk. One was on the phone assisting someone, while the other was sitting at the desk but did not acknowledge us. There was no greeting, no "good morning," and no direction given. My grandmother stood at the desk for approximately ten minutes before completing the sign-in sheet without any assistance or acknowledgment. After she signed in, a staff member loudly stated, "After you sign in, sit down." There was no polite instruction, no "please," and no professional tone. In a healthcare setting, especially when dealing with elderly patients, courtesy and clear, respectful communication should be standard. Additionally, the same staff member loudly asked another patient across the waiting area, "Do you have your medical information?" Discussing or requesting private medical details in a raised voice across a room compromises patient privacy and reflects a lack of discretion. In a medical environment, confidentiality should be taken seriously. When my grandmother was taken to the back, several staff members appeared to be standing around chatting, moving between patient rooms casually, and engaging in what seemed like gossip or playful behavior. This created an atmosphere that felt unprofessional and inattentive. A medical office should reflect focus, organization, and attentiveness to patient care not casual socializing. This experience left me feeling uncomfortable about the level of professionalism in your office and concerned about the quality of care my grandmother is receiving. Respectful communication, privacy, and professionalism are not optional in healthcare they are expected.

I have been taking my mother who is a senior with macular degeneration to the Munster, IN and…read morecurrently the Orland Park Office for over six years. My mother's doctor is exceptional and he's very patient and explains everything. We never have to wait more than five minutes to be seen. She has been getting injections for over three years and I credit the doctor for saving her eyesight. I would highly recommend Dr. Eadie to anyone who needs to be treated for macular degeneration. He is gentle and kind and takes the extra time to answer all our questions.

Staff was incredibly kind and professional. Dr. Chasan was great to deal with and very personable…read more Completely satisfied!

Doctor and technicians all very pleasant. However, administration extremely unorganized:…read more- Did not inform me my eyes would be dilated until I arrived (Would have been stranded if I drove myself) - Requires $200 payment for "high deductible" which they claim is "office policy" (regardless of specialist copay amount; Insurance company flagged this as highly unusual, as my specialist copay is $100). Doctor would not see me until $200 payment was collected. - Would/could not tell me the cost of the procedure they recommended - Scheduled said procedure without insurance authorization - Cancelling appointment was a nightmare due to lack of internal communication (called back to confirm and was told they never received my scheduling request, though I was previously told it was entered into the system).

I saw Dr.Cohen first for a detached retina 11 years.ago He saved my sight in my left eye…read more nobody better. he has a FACS accreditation. great person to have in your corner

Dr. Jack Cohen is an amazing doctor. He is spot on with his…read morediagnosis & recommendations. I'm confident that he is the retinal specialist of choice.

This practice (Munster, IN office) refused to make an appointment for me. The reason is that I…read moreallegedly had a $200 outstanding bill with a doctor I had seen in 2011 at a Rush location in Chicago. They would not send me a copy of the bill, but expected me to pay at least half of the balance before they would make the appointment. I am beyond outraged. I cannot believe they expected me to just hand over $200 without even telling me what it was for or providing me with a copy of the bill. What happened to "first, do no harm". I hope you feel good turning away someone with serious eye disease and vision loss! I especially want to mention Connie in the billing department. She gets special mention for being extremely rude, uncaring, and argumentative. She would not even email me a copy of the bill they are alleging was never paid. Thank God I got an appointment with another retina specialist for next week. They didn't even ask me for a down payment!

I have been a patient at Illinois Retina Associates, S.C. for many years, both at the Harvey and…read moreFlossmoor locations. They are simply the best in our area for patients with medical concerns dealing with retinas. Highly recommended.

Very thorough spends time explaining everything takes you on time overall very professionalread more

Dr. Hassan is personable and explains your type of care you need and why. Office staff is great…read moreand friendly.

The check in staff here really need to understand they set a first impression for the office…read moreexperience. The young lady was speaking to patients checking in as if it was an inconvenience to her but turned around speaking to other office staff with a completely different tone. Didn't hear a single please or thank you as she assisted patients. I'd gladly give up my years as a patient here to never have to deal with her again.

My appointment was at 8 - the office wasn't even open - staff casually walked in after 8 - I was…read morecalled back for my appt late, after 8, by a staff member that walked in after I was already there. I guess their patients time is not important - Also discussing patient accounts in front of other patients while I was standing right there - violation of patients privacy

Great experience. The staff are wonderful and very helpful during each step. I was able to get my…read moreconsultation and surgery done within 6 days. I Would recommend it to family and friends.

They're a chop shop...they do not tell you straight out that you are 99.9% going to have to wear…read morereaders, after the procedure. (If you're a certain age, I'm 48). They just repeatedly ask you over and over'Are you ok with having to wear readers if it comes to that?' I then expressed my disappointment at my follow up and the 'doctor' looked at me mystified and said' you're 48', as of that was explanation enough. The actual doctors and staff up front were amazing and so very pleasant but be warned, if you're over 35, be sure you'll be needing readers the day after.