Great place for diagnostic work. Parking is attached to the facility, staff is knowledgeable and…read morecourteous and I didn't have to wait more than a few minutes for any of my 3 appointments (although I do make my appts early - the later you make them, the more delayed they can get in ANY medical facility.)

We drove a long distance here to get a sonogram for my spouse who was in a lot of pain. The first…read morefloor reception spoke to me in a robotic way and didn't allow me upstairs or even explain the situation. When he went upstairs, the staff upstairs complained they never received a referral from him and purposely provided him with a wrong email address to send the referral to. With a high blood pressure, my spouse stood there and tried to continuously email the referral to them without any assistance. The doctor that provided us with the referral got 4 confirmations that their fax copy also went through. Because it was close to 5 oclock they cancelled him appointment without his knowledge. I understand you want to go home at 5pm sharp, I totally understand it's the time of an epidemic but I was appalled at how a human being can treat another human being. Since we are in the medical field ourselves we will absolutely refrain from sending anyone to your office.

I went for a small hernia procedure on 12/16Process was ok ,however I came hhomesite a sever flu…read moresymptom with very varying bad chest pain and caugh I don't think they covered me well during the procedur Or maybe they are not sanitized Also Dr never spoke to me neither befor nor after procedur I have to google the recovery I am calling sick missing un nessary day from work d cause there neglect. So so mad

Had nasal surgery done a few days ago by dr Deborah Rosin. My entire experience was positive. Quick…read morecheck in, nice clean waiting room with wifi. Then got my private room to get ready. All of the nurses that i met and was helped by were all wonderful. Every single person i dealt with was kind and respectful. I then woke up in my private recovery room where i was given all the apple juice and sorbet i wanted and was even able to get a dose of painkillers prior to leaving. This was my very first time getting surgery and the people at CARES made it as pleasant as possible

Today a cordiology visit. This should be fairly simple. This morning I removed the heart monitor…read morethat I had on the last two weeks. And here today to get a new one put on for the next two weeks. 2 weeks ago when they put the monitor on me to wear. I realize it's something you don't just get use to wearing. I was always wondering what readings of my heart it is transmitting. It's stressful in itself. But it is what was necessary to get to the bottom of why I am having multiple silent strokes. There is only one review for this place. I personally have not had any issues with billing or any doctors coming in my 2 visits. My bill is clear and correct. The doctors and nurses have listened to me when I share how I been feeling between appointments. In the hospital they couldn't give me an explanation of anything that could be triggering my body. Since my first visit here, and this review bring my 2nd visit. I feel confident some type of explanation will be found. I used valet for the 2nd time. They charge the same fee as the parking lot directly across the street. But you spend couple more dollars for tip. It's worth it, considering the parking lot fills up fast with people that work in the area. Melissa who put the transmitting device on me is extremely nice and great at her job. Since I've had choices of which location I wanted to go to. I'm glad I picked this office.

(((NO STARS))) What…read morea bunch of imbeciles in their billing department. Today, I received a bill. The bill was for the entire amount of a service I had no idea that was preformed. WHY!!!!! They claim I called in and supplied them with bogus insurance info. Not true, I never heard of these people nor had any idea they were involved in my surgery, so why would I ever call them? On their bill, no date of service, no doctor name, just an amount of $128.00 overdue by 30 days. If you wanna get paid..... try billing correctly! DUHHHHHHHHHHHHH

They've been treating my husband here. Everyone is so pleasantly friendly and they take good care…read moreof their patients. Nurses and staff are great.

I cannot say enough good things about Dr. Shobi. She is a resident and works in oncology. Her…read morebedside manner is the absolute best. During these frightening times, she took the time to explain EVERYTHING and answered all our questions. If you have to go there, I suggest you ask for her.

First time visit…read more Easy to find Parking garage right next door - they validate parking Saw Dr. Pickover Friendly staff Comfortable waiting area

Why 3 stars?? Well first time here. Staff, doctors,nurses, anthetisiologist, office peeps were…read moretotally amazing,compassionate and wonderful, I cannot say enough about them. I had a small one day procedure was told to come in at 7:30 am. I got their early bc didnt know how traffic would be and paperwork. Lol. Sat in waiting room for quite awhile before they even took me. Then finally went in put on that lovely gown. The nurse had a very difficult time finding a vein for IV Boo!!! 2 sticks later...and painful. She was very apologetic and showed great empathy.. she gave me a warm blanket. All the people that needed to speak to me, spoke to me and didnt treat me like I was an idiot. Even the dr. That was giving me anesthesia he was super duper nice. My doctor came in explained things in great detail even his intern. Which was so nice. Although I'm not a fan of st. Peters hospital, it was a very pleasant experience. So why only 3 stars? I ended up being there for 5 and a half hours. The first time I had this procedure at another facility I wasnt there that long of a time and pain meds were better. Lol So hopefully I dont have to go back..next time it will probably take 8 hrs. I guess that's what they mean by same day procedure as long as it's in that "time window" lol. So if you have to go here be prepared to be their quite awhile but the staff definitely make up for it..sometimes..

Closed without prior notice or explanation. They also claim to be operating "summer hours" in mid…read moreOctober. CS on the phone didn't have an explanation as well just bullshit American apologies. Don't go there if you have a choice, they obviously have no regard for your time or wellbeing. Plenty of competition depending on your coverage

Never called back with results. Decided to throw out strep test without calling since I was already…read moreon antibiotics for an ear infection. Never received any test results after calling for 2 days. Doctor didn't listen to any concerns.

Parking is not the best. After driving through the huge parking facility directly across the…read morestreet. I had to exit the garage and use Valet service out front the building. Once I got to the receptionist sign in desk. I was promptly welcomed and checked in with no problems. It was one of the quickest Dr office check in I think I ever had as a first time visitor. Got my vitals checked and waited for the Neurologist to come to my room. This took approximately 10 mind. Not bad at all. And the in depth talk we had about my TIA event was very good. She listened to everything and asked additional questions of my situation to understand clearly what I went through before giving ideas of what we should try . When I was in the hospital in Nov. No one could give me a clear understanding of what my body was going through, and that was the same for seeing my primary doctor. So for the first time I feel like I have a understanding of what happens to the body before a stroke. Of course there's no scientific facts they can tell me. But to have a understanding alone is helpful. I'm glad I chose this place

While this Hospital may have very good doctors the neurology department at 10 Plum Street in my…read moreexperience is sorely lacking in terms of its professionalism and sensitivity to medical information. My HIPAA protected medical information was treated with no regard by the administrative staff and the physician assistant who actually took it from me ( specifically CDs of MRIs from previous hospitals). I was advised that my medical records would be mailed to me with the presumption that my medical information would be handled with sensitivity . Instead, beyond completely neglecting to return my CDs .. (after a month and a half they were never returned to me) ,they advised me they would send it out regular mail. I have to ask rhetorically who would handle such sensitive information with such carelessness and disregard? After several phone calls and emails I was completely ignored and then when I went to speak to the Patient Experience Department in RWJ they did nothing to facilitate the return of my CDs. Instead I received phone calls from people who did not identify themselves or their position claiming that they was sent out when they weren't without any tracking information and no idea where my CDs actually went. If you want a good doctor go elsewhere. The staff is poorly trained and clearly has no customer service skills or knowledge how to handle HIPAA of protected medical information. Even when I emailed the neuro- surgeon to see where my CDs were , I was ignored. Completely unprofessional group of people. Someone is clearly not paying attention to things in this facility.

I've been coming here for 14 years and couldn't have chosen a better office. I love the Pink team…read morenurses and Doctor's. The overall service is what my children and I appreciate.

I would give a 5 stars for the PCP I see (Dr. Heath) as she is very patient and thorough and the…read morenurse that works in that team (Donna). The deduction is for everything else, the wait time is as expected with any doctor's appointment. You have to pay for parking even though they do validate your ticket so it is less than what you would normally pay. They do have sick visit appt for established patient, however it is not simply walk in, you need to have an appointment (same day) and still have to wait, I saw the same doctor for both sick visits and not sure if I'm a fan of his as I don't think he spent that much time on me as needed. I ended up going to urgent care a day later after the first sick visit bc my symptoms got worse after he did not diagnose me with anything (it was really bad vertigo). So I go there now only for the physical and would probably use urgent care for other needs.